Incorrect characters print
Action
Yes
No
Step 1
Make sure the printer is not in Hex Trace mode.
Note:
If
Ready Hex
appears on the printer display, then turn off the
printer, and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex Trace
mode.
Go to step 2.
Step 2
a
From the printer control panel, select
Standard Network
or
Network [x]
, and then set SmartSwitch to On.
b
Resend the print job.
Do incorrect characters print?
Contact
customer
support
.
The problem is solved.
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on paper that is supported by the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 2.
Step 2
a
From the Paper menu on the printer control panel, set the paper size
and type to match the paper loaded in the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 3.
Step 3
a
Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 4.
Step 4
a
Check if the trays are not linked.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Contact
customer
support
.
Troubleshooting
263
Содержание M5155
Страница 6: ...Notices 295 Product information 295 Edition notice 295 Power consumption 299 Index 313 Contents 6 ...
Страница 142: ...3 Click Embedded Web Server to launch the document Using M5170 142 ...
Страница 209: ...3 Follow the instructions on the computer screen Saving money and the environment 209 ...