Envelope seals when printing
Action
Yes
No
a
Use envelopes that have been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can seal the
flaps.
b
Resend the print job.
Does the envelope seal when printing?
Contact
customer
support
.
The problem is solved.
Error message about reading the flash drive appears
Action
Yes
No
Step 1
Check if the flash drive is inserted into the front USB slot.
Note:
The flash drive will not work if it is inserted into the rear USB slot.
Is the flash drive inserted into the front USB slot?
Go to step 2.
Insert the flash drive
into the front USB slot.
Step 2
Check if the indicator light on the printer control panel is blinking green.
Note:
A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Wait until the printer is
ready, then view the
held jobs list, and then
print the documents.
Go to step 3.
Step 3
a
Check for an error message on the display.
b
Clear the message.
Does the error message still appear?
Go to step 4.
The problem is solved.
Step 4
Check if the flash drive is supported.
For more information on tested and approved USB flash drives, see
“Supported flash drives and file types” on page 79 or “Supported flash
drives and file types” on page 127.
Does the error message still appear?
Go to step 5.
The problem is solved.
Step 5
Check if the USB slot is disabled by the system support person.
Does the error message still appear?
Contact
customer
support
.
The problem is solved.
Troubleshooting
262
Содержание M5155
Страница 6: ...Notices 295 Product information 295 Edition notice 295 Power consumption 299 Index 313 Contents 6 ...
Страница 142: ...3 Click Embedded Web Server to launch the document Using M5170 142 ...
Страница 209: ...3 Follow the instructions on the computer screen Saving money and the environment 209 ...