Lantronix
ION x6010 User Guide
33493 Rev. F
Page 171 of 261
Web Interface Messages
IMPORTANT
For each procedure described below, do each step sequentially as indicated. If the result of a step
causes the problem to be corrected,
do not
continue with the other steps in the procedure.
Cannot Ping IONMM Device
1.
Check the IONMM and x6010 cabling.
2.
Make sure IONMM and x6010 are securely seated.
3.
Reset the IONMM.
4.
Unplug and then re-plug the USB cable at the IONMM.
5.
Unplug and then re-plug the Ethernet cable at the IONMM.
6.
If the problem persists, contact Technical Support.
Getting values failed (snmp operation timeout)
This message indicates that you entered an invalid parameter value.
1.
Click the
Refresh
button to clear the message.
2.
Verify the recent parameter entries. Refer to the related CoH (cursor-over-help) and then revise
parameter entries as needed.
3.
Retry the operation.
4.
If the problem persists, contact Technical Support.
Firmware DB operation failed, unzip failed.
This message indicates that the upload of the upgrade file failed.
1.
Check that the
db.zip
file was specified in the
Database File Name
field
for Windows XP; for
Windows 7, specify just “
db
”.
2.
Retry the operation.
3.
If the problem persists, contact Technical Support.