Lantronix
ION x6010 User Guide
33493 Rev. F
Page 134 of 261
Red Box Condition
When certain operations (e.g., a reboot) are finished, some devices (usually remote devices) will show
the error condition of a “red box” around items like IP address, Trap Manager IP addresses, and/or DNS
Entries. The ‘red box’ condition occurs while the devices are resetting; this condition can continue
several minutes after the reboot. Until the system is ready to be fully managed, certain fields may
display within “red boxes”. The “red boxes” will disappear when the system is ready to be fully
managed.
1.
Wait a couple of minutes for the current operation to complete, and then continue operation.
2.
Check the devices’ firmware versions. For example, a NID has only certain items ‘red boxed’.
The IONMM in this case is at latest version and shows certain new functions on the GUI, while the
NID is at an older version and shows the newer functions as ‘red boxed’. Since the older version of
NID does not have knowledge of the new features, it will not respond to the IONMM for the new
items, and the IONMM shows those items as ‘red boxed’. Upgrade the devices to the latest software
version.
3.
Reboot the system. See the “
Reboot
” section for more information.
4.
Contact Lantronix for more information.
TFTP Server Address is empty or invalid!
1.
On a device
MAIN
tab, in the
TFTP Settings
section, you clicked the
Save Server Address
button with
no TFTP Server Address entered, or with an invalid TFTP Server Address entered.
2.
Enter a valid
TFTP Server Address
and click the
Save Server Address
button.
Windows XP Cannot Find Drivers For My Device
This error can occur if the information programmed into the device EEPROM do not match those listed
in the INF files for the driver. If they do not match, the driver cannot be installed for that device without
either reprogramming the device EEPROM or modifying the INF files.
1.
Contact Lantronix for more information.
