5.1. General Guide
5-1
Chapter 5
Troubleshooting
This chapter explains how to handle printer problems which may or may not occur. The
procedures are easy to follow. If a problem persists after you have completed the appro-
priate troubleshooting procedures, call for the assistance of a service person.
5.1.
General Guide
If the printer does not print
If nothing is displayed on the message display on the front control panel, then you probably
have a power problem. See
Section 5.2
.
If the printing is abnormal
With the printer on-line and ready, press the
STATUS
key to print a status page. You can also
optimize print quality using the KIR test pattern printed at the bottom of the status page.
To adjust the print status, see
Chapter 2
.
❒
If the result is normal, you may have an interface problem. See
Section 5.3
.
❒
If the result is not normal, you have a print quality problem. See
Section 5.4
.
If a maintenance message is displayed on the message display:
❒
See
Section 5.5
. (For a paper jam, see
Section 5.6
.)
If the printer does not print the entire page or indicates
ý0HPRU\ýRYHUIORZ
on its mes-
sage display, try adding optional memory. To add optional memory, see
Chapter 1
.
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