Green Heating Technology
34
Signal
Probable causes
Suggested solutions
E10
Insufficient system
pressure
(loss of water pressure
switch triggered)
Restore the correct pressure as described in "Preliminary opera-
tions" on page 9 or (preferibly by the Technician) in "Heating
system filling and pressuring" on page 19.
Remark: Consider that the pressure, in normal conditions, should not decrease with the progress of the time. If
this happens, there is probably a loss in the heating system. Sometimes the loss is so small that it doesn’t
leave evident signs, but with the progress of the time it can cause the decreasing of the pressure. Also the
opening of the manual venting taps of radiators (intentional or unintentional) makes the pressure decrease.
Check that this doesn’t happen.
E11
Failure of the flue
detection device
Restore the boiler function by using the
button.
If the lockout persists or reappears, call the Service Centre.
The Flue Pressostat contact is closed (flow detection) even before
the fan starts�
E12
Failure to the DHW
storage tempera
-
ture probe.
Check the cabling of the DHW storage temperature probe.
Replacement of the DHW storage temperature probe.
Remark: If no probe is present (storage unit not installed or storage temperature
managed by thermostatic contact ST or solar system) check that, on the stor-
age temperature probe terminals
SP
, a 2.2 kohm 1/2 W resistor is installed (this
is factory preset,
see "Electrical diagram" on page 44
).
E17
Pushbutton failure.
The electronic has
detected the actua-
tion of a pushbut-
ton for more than
30 seconds.
User:
check for jammed pushbuttons that remain pressed. Discon-
nect the electrical supply to the boiler by operating the suitable
external bipolar switch, then connect it again after a few minutes.
Remove the main PCB and clean, using suitable products, the rub-
ber keyboard and pushbuttons' contact pads both on buttons and
on the PCB�
Replace damaged parts if necessary�
E22
Memory-stored
data not coherent�
User:
Disconnect the electrical supply to the boiler by operating the
suitable external bipolar switch, then connect it again after a few
minutes. If the lockout persists or reappears, call the Service Centre.
Redo all the boiler settings ("PCB parameters settings (technician
menu)" on page 27) to update the data in the main board mem-
ory�
Replace the main board�
E31
Remote control*
not working
Data exchanged between
the boiler and the Re-
mote Control don't com
-
ply with the expected
protocol.
* This applies to Remote
Control optional kit only,
and not to third parties
chrono-thermostats
User:
Disconnect the electrical supply to the boiler for at least 30
seconds, by operating the suitable external bipolar switch, then
connect it again and ensure that the
Summer
mode is selected by
using the button
. If the lockout persists or reappears, call the
Service Centre�
Problems on the optional Remote Control connection link (passing
close to supply cables or other electromagnetic field sources; con-
nection failure; cable length over 50 meters).
Содержание CITY GLASS 20 FR
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