96
IBM xSeries 342: User’s Reference
3.
When the Diagnostic Programs screen appears, select
Utility
from the top of the
screen.
4.
Select
View Test Log
from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Important:
If diagnostic error messages appear that are not listed in the following
tables, make sure that your server has the latest levels of BIOS, Advanced System
Management Processor, ServeRAID, and diagnostics microcode installed.
Code
Function
Result
Text message
Action
001
Core system
Failed
Processor board, ECC Test
Call for service.
System board
005
Video port
Processor and system boards
011
Serial port
Integrated serial port
015
USB interface
Aborted
Can NOT test USB interface while it is
in use.
Note:
If you have a USB keyboard or
mouse attached, you cannot
run the diagnostic program for
the USB interface.
1.
Turn off the server.
2.
Replace the USB keyboard
and mouse with a standard
keyboard and mouse.
3.
Turn on the server.
4.
Run the diagnostic test
again.
Failed
System board
Call for service.
020
PCI interface
Failed
System board
Call for service.
030
SCSI interface
Failed
SCSI adapter in slot
n
failed
register/counter/ power test
(where
n
is the slot number of the
failing adapter)
Refer to the information
provided with the adapter for
instructions.
If the problem persists, call for
service.
SCSI controller on system board
failed register/counter/power test
Call for service.
Table 14. Diagnostic error messages.
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