Hughes HX90, Руководство по установке, Страница: 95 / 124

Chapter 8 • Troubleshooting
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3. If the TCP Acceleration Status is Disabled, restart the router:
a. Go to the System Control Center home page.
b. In the Help section, click
Restart HX90
.
4. If TCP Acceleration is still disabled, power cycle the router:
a. Unplug the power cord from the power source.
b.
If the router is connected to a DC power source , unplug the DC input cable
from the satellite router’s power supply.
c. Wait 10 sec.
d. Plug the power cord back into the power source.
e.
If the power source is DC , plug the input cable back into the power supply.
Do not power cycle the satellite router by unplugging the power cord from the
router’s rear panel. Doing so could result in static electricity discharge that could
shock you and/or damage the router.
5. If TCP Acceleration is still disabled, power cycle the Ethernet device according to
the device documentation.
6. If TCP Acceleration is still disabled, restart the computer.
7. Check the
TCP Acceleration Status field again.
If TCP Acceleration is enabled but you still cannot access the Internet, go to
Confirming that Web Acceleration is operational on page 95.
If TCP Acceleration is still disabled , contact Installer Support for assistance.
Note: TCP Acceleration Status may also be
Not Operational
(problem with the
receive or transmit link) or Impaired. Impaired status may result from a
number of factors; in many cases it clears within a minute or two.
Confirming that Web Acceleration is operational
Note: This section applies only if the NOC operator has enabled Web Acceleration on
the satellite router.
Web Acceleration is a Hughes feature that enhances browsing performance on
non-secure web sites. Follow these steps to confirm that Web Acceleration is
operating properly:
1. From any System Control Center page, observe the System Status button
indicator.
•
If the indicator button is green, Web Acceleration is functioning normally.
•
If the indicator button is yellow, Web Acceleration may not be operational.
Continue to the next step.
2. Click the System Status link to access the System Status page.
CAUTION