
Chapter 8 • Troubleshooting
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Transmit LED is off
If the satellite router is not operating normally and the Transmit LED is off, follow
these steps:
1. Check all cable connections, from the satellite router to the outdoor satellite
antenna, and tighten any connections that seem loose.
Make sure cable connections to the router are secure (properly aligned—not
cross threaded; finger tight with no play).
Note:
The router may operate correctly when first installed even if the transmit
and receive cable connectors are not adequately tightened. However,
problems could develop later. Therefore, correct operation of the satellite
router is not an indication that the cables are adequately tightened.
2. If the LED is still
off
, check the cable for breaks.
3. If the problem persists, contact Installer Support.
Receive LED is off
If the satellite router is not operating normally and the Receive LED is off, follow
these steps:
1. Check all cable connections, from the satellite router to the outdoor satellite
antenna, and tighten any connections that seem loose.
Make sure cable connections to the router are secure (properly aligned-not cross
threaded; finger tight with no play).
Note:
The router may operate correctly when first installed even if the transmit
and receive cable connectors are not adequately tightened. However,
problems could develop later. Therefore, correct operation of the satellite
router is not an indication that the cables are adequately tightened.
2. If the LED is still off, restart the router:
a. Go to the System Control Center home page.
b. In the Help section, click
Restart HX90
.
3. If the LED is still off, power cycle the satellite router:
a. Unplug the power cord from the power source.
b.
If the router is connected to a DC power source,
unplug the DC input cable
from the router’s power supply.
c. Wait 10 sec.
Содержание HX90
Страница 66: ...Chapter 5 Completing the installation 66 1039456 0001 Revision A ...
Страница 88: ...Chapter 7 LEDs 88 1039456 0001 Revision A ...
Страница 110: ...Chapter 8 Troubleshooting 110 1039456 0001 Revision A ...
Страница 112: ...Figure 78 Selection aid for Ku band LNBs Appendix A LNB selection reference 112 1039456 0001 Revision A ...
Страница 114: ...Appendix B Updating the router software 114 1039456 0001 Revision A ...
Страница 118: ...Appendix C Standards compliance 118 1039456 0001 Revision A ...
Страница 124: ... Index 124 1039456 0001 Revision A ...