Troubleshooting
Problems After Initial Startup
After the server has passed the Power-On Self-Test (POST), you may still encounter
errors, such as an inability to load your operating system. Use Table D-4 to
troubleshoot server installation problems that occur after the initial startup.
For updated information on supported operating systems, log on to the Internet at
www.hp.com/servers/proliant/
NOTE:
If the server is rebooting repeatedly, be sure that the system is not restarting due to an
Automatic Server Recovery (ASR) power up caused by another problem. Check Insight
Manager for notification of this event. Refer to the
Servers Troubleshooting Guide
for more
information.
Refer to the
Servers Troubleshooting Guide
for the following:
Information you need to collect when diagnosing software problems and to
provide when contacting support
·
·
·
Instructions on how to upgrade the operating system and its drivers
Information on available recovery options and advice on minimizing downtime
D-10
HP ProLiant ML350 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: j-appd Troubleshooting.doc
Codename: Steel Venom Part Number: 316354-001 Last Saved On: 12/9/02 8:30 AM