Overhead Ceiling Fans
49
®
Problem: LED light will not dim.
1
Has an LED light been selected in the fan control for the
appropriate fan?
Yes
No
Control is not sending commands to LED light.
Refer to
the appropriate control manual for instructions on selecting
LED light in the control.
2
Is the control set to a dimming value less than 10?
Yes
No
Control is not sending dimming commands to LED
light.
Set dimming control to a value between 1-9 to dim
LED light. Control will indicate current dimming control
value.
3
Are the LED light communication (2 pin) plugs connected
between the downtube and motor/hub assembly of the
fan?
NOTE:
Plugs are hidden inside downtube when motor/hub
assembly is installed on the fan.
Yes
No
Communication wiring to LED light is not continuous.
Refer to instructions on page 28. Remove motor/
hub assembly from affected fans to access LED light
communication (2 pin) plugs. Connect the male plugs in the
motor/hub assembly to their corresponding female plugs in
the downtube. Reconnect the motor/hub assembly.
4
Are the LED light communication (2 pin) plugs connected
between the motor/hub assembly and the LED light
assembly of the fan?
NOTE:
Plugs are hidden inside motor/hub assembly when
LED light assembly is installed on the fan.
Yes
No
Communication wiring to LED light is not continuous.
Refer to instructions on page 28. Remove LED light
assembly from affected fans to access LED light
communication (2 pin) plugs. Connect the male plugs
in the LED light assembly to their corresponding female
plugs in the motor/hub assembly. Reconnect the LED light
assembly.
5
Is 0-10VDC wiring on fan VFD installed as shown in the
wiring diagram on pages 36-39?
Yes
No
0-10VDC wiring is incorrect.
Adjust 0-10VDC wiring
on the fan VFD as shown in the wiring diagram on pages
36-39.
6
Does LED light operate as expected?
Yes
No
Contact factory.
Everything is working properly.
Problem: LED light is flickering.
1
Are the LED light power (3 pin) and communication (2 pin)
plugs securely connected between the downtube and
motor/hub assembly of the fan?
NOTE:
Plugs are hidden inside downtube when motor/hub
assembly is installed on the fan.
Yes
No
Power and/or communications wiring to LED light
is not continuous.
Refer to instructions on page 28.
Remove motor/hub assembly from affected fans to access
LED light power (3 pin) and communication (2 pin) plugs.
Connect the male plugs in the motor/hub assembly to
their corresponding female plugs in the downtube so that
the connectors are fully seated. Reconnect the motor/hub
assembly.
2
Are the LED light power (3 pin) and communication (2
pin) plugs securely connected between the motor/hub
assembly and the LED light assembly of the fan?
NOTE:
Plugs are hidden inside motor/hub assembly when
LED light assembly is installed on the fan.
Yes
No
Power and/or communications wiring to LED light
is not continuous.
Refer to instructions on page 28.
Remove LED light assembly from affected fans to access
LED light power (3 pin) and communication (2 pin) plugs.
Connect the male plugs in the LED light assembly to their
corresponding female plugs in the motor/hub assembly so
that the connectors are fully seated. Reconnect the LED
light assembly.
3
Is 0-10VDC wiring on fan VFD installed as shown in the
wiring diagram on pages 36-39?
Yes
No
0-10VDC wiring is incorrect.
Adjust 0-10VDC wiring
on the fan VFD as shown in the wiring diagram on pages
36-39.
4
Does LED light operate as expected?
Yes
No
Contact factory.
Everything is working properly.
Quick Start
Guide
Gener
al
Information
Pr
e-Installation
Mechanical
Installation
Fir
e System
Integr
ation
Electrical
Installation
Fan
Netw
orking
Oper
ation And
Maintenance
Troubleshooting
Refer
ence
