Overhead Ceiling Fans
48
®
Refer
ence
Tr
oubleshooting
Oper
ation And
Maintenance
Fan
Netw
orking
Electrical
Installation
Fir
e System
Integr
ation
Mechanical Installation
Pr
e-Installation
Gener
al
Information
Quick Start
Guide
LED Light Troubleshooting
Problem: LED Light will not turn on.
1
Is supply power turned on at all circuit breakers and LED
light disconnects?
Yes
No
No supply power to LED light.
LED light requires a
separate 115V power source (light is not powered by
HVLS fans). Turn circuit breakers and disconnects to “on”
position.
2
Has an LED light been selected in the fan control for the
appropriate fan?
Yes
No
Control is not sending commands to LED light.
Refer to
the appropriate control manual for instructions on selecting
LED light in the control.
3
Is the control set to a dimming value greater than 0 and
has the LED light been turned on via the control’s power
button?
Yes
No
Control is not sending commands to LED light.
Set
dimming control to a value between 1-10 and press the
control’s power button to turn LED light on. Control will
indicate that LED light is on by displaying a green power
icon or stating “On”.
4
Is there line voltage across black and white LED power
wires at the top of the fan downtube?
Yes
No
Supply power wiring not connected, LED light relay
wired incorrectly (if applicable), or defective LED light
relay (if applicable).
Correct wiring or replace defective
component. Refer to wiring diagram on page 34.
5
Are the LED light power (3 pin) and communication (2 pin)
plugs connected between the downtube and motor/hub
assembly of the fan?
Note: plugs are hidden inside downtube when motor/hub
assembly is installed on the fan.
Yes
No
Power and/or communication wiring to LED light is not
continuous.
Refer to instructions on page 28. Remove
motor/hub assembly from affected fans to access LED
light power (3 pin) and communication (2 pin) plugs.
Connect the male plugs in the motor/hub assembly to their
corresponding female plugs in the downtube. Reconnect
the motor/hub assembly. 7
6
Are the LED light power (3 pin) and communication (2 pin)
plugs connected between the motor/hub assembly and the
LED light assembly of the fan?
Note: plugs are hidden inside motor/hub assembly when
LED light assembly is installed on the fan.
Yes
No
Power and/or communication wiring to LED light
is not continuous.
Refer to instructions on page 28.
Remove LED light assembly from affected fans to access
LED light power (3 pin) and communication (2 pin) plugs.
Connect the male plugs in the LED light assembly to their
corresponding female plugs in the motor/hub assembly.
Reconnect the LED light assembly.
7
Does LED light operate as expected?
Yes
No
Contact factory.
Everything is working properly.
Problem: LED light will not turn off completely.
1
Was the optional LED light relay installed?
Yes
No
LED light power is being controlled via high voltage
from building’s light grid.
Install the optional LED light
relay using the instructions on page 34 to allow LED light
power on/off from fan control.
2
Is LED light relay wired as shown in the wiring diagram on
page 34?
Yes
No
LED light relay wiring is incorrect.
Refer to LED light relay
installation instructions on page 34.
3
Has an LED light been selected in the fan control for the
appropriate fan?
Yes
No
Control is not sending commands to LED light.
Refer to
the appropriate control manual for instructions on selecting
LED light in the control.
4
Has the LED light been turned off via the control’s power
button?
Yes
No
Control is not sending an off command to LED light.
Press the control’s power button to turn LED light off.
Control will indicate that LED light is on by displaying a
gray/black power icon or stating “Off”.
5
Disconnect blue and white 0-10VDC LED communication
wires on the LED light relay. Does LED light turn off as
expected?
Yes
No
Defective LED light relay.
Replace defective component.
6
Reconnect blue and white 0-10VDC LED communication
wires on the LED light relay. Does LED light turn off as
expected?
Yes
No
Contact factory.
Everything is working properly.
