Overhead Ceiling Fans
47
®
Problem: One or more fans not operating after fire suppression system testing.
1
Has fire alarm been cleared and reset in the building?
Yes
No
Fans are shutdown due to fire alarm.
Clear fire alarm and
reset fire suppression system. Fans will not operate during
fire alarm as required by NFPA 13.
2
Have all fault codes been acknowledged and reset on fan
control?
Yes
No
One or more fans may have experienced a fault.
Refer
to list of fault codes on page 50 for detailed descriptions.
Acknowledge and reset all faults, then cycle power to
fans. Fans will not operate when Op Status code 5 or
“Fire Relay” alarms are active. Refer to instructions in the
appropriate control manual for accessing Op Status code.
3
Were fans installed using only the provided fire alarm
relays or other electromechanical relays approved by fan
manufacturer?
Yes
No
Fire alarm relays may be defective, incorrectly wired,
or do not meet required specifications.
Replace fire
alarm relays with factory-provided or other approved
electromechanical relays. Solid state relays cannot be
used.
4
Disconnect fire alarm relay wiring and install jumper wire
between FIRE+ and FIRE- terminals on all fan VFDs. Turn
fans on using control. Do fans operate as expected?
Yes
No
Contact factory.
5
Remove jumper wire from FIRE+ and FIRE- terminals on all
fan VFDs and reconnect fire alarm relay wiring. Turn fans
on using control. Do fans operate as expected?
Yes
No
Fire alarm relays and/or fire alarm relay wiring are
defective.
Replace defective components.
Everything is working properly.
Problem: One or more fans operated normally for a period of time, but have stopped running.
1
Have all fault codes been acknowledged and reset on fan
control?
Yes
No
One or more fans may have experienced a fault.
Refer
to list of fault codes on page 50 for detailed descriptions.
Acknowledge and reset all faults, then cycle power to fans.
Fans will only operate when Op Status code is equal to 0.
Refer to instructions in the appropriate control manual for
accessing Op Status code.
2
Is supply power turned on at all circuit breakers and fan
disconnects? Are fuses installed and functional?
Yes
No
No supply power to fans.
Turn circuit breakers and
disconnects to “on” position. Test and replace fuses if
necessary.
3
Are there visible signs of damage on VFD circuit boards
(black marks, damaged components, etc.)?
Yes
No
Damaged or defective VFDs. Contact factory.
4
Are all LED lights 1-6 on the VFD circuit board lit with a
solid light for all fans?
Yes
No
Contact factory.
5
Do fans operate as expected?
Yes
No
Contact factory.
Everything is working properly.
Quick Start
Guide
Gener
al
Information
Pr
e-Installation
Mechanical
Installation
Fir
e System
Integr
ation
Electrical
Installation
Fan
Netw
orking
Oper
ation And
Maintenance
Troubleshooting
Refer
ence
