ENGLISH - 26
7.2 TROUBLE-SHOOTING (ADDRESSED TO END USER)
TROUBLE
POSSIBLE CAUSES
REMEDIES
Outlet door not correct assembled
and/or cover not lowered
Verify the correct assembling of
the outlet door and that the cover
is lowered
Incorrect power supply.
Check phases and network fuse
The machine does not start (STOP
pushbutton ON without active
alarms)
Electrical trouble.
Send technician
Master switch open.
Turn the the switch off.
Incorrect power supply.
Check phases and network fuse
The machine does not start
(pushbuttonSTOP off)
Burnt fuses.
Send technician.
Machine with water condensation
system: lack of condensing water.
Check for the presence of water in
the water system to which the
machine is connected. Check the
cocks and tubing.
Verify distance between
condensator and other objects
Clean condensator
Since the first phases of the batch
freezing cycle, the compressor
works intermittently
Machine with air condensation
system: insufficient condensation
Check that the fan motor correctly
works.
Check condensation.
Make sure that the room
temperature is not too high.
The machine interrupts the batch
freezing cycle after 16’ and
switches to STOP mode
Alarm: safety timer: the maximum
time set for batch freezing has
been exceeded.
Make sure that you have used a
correct amount of mixture and that
it is properly balanced.
The machine interrupts the batch
freezing cycle after 16’ and
switches to STOP mode, an
intermittent beep is released and
the agitator keeps working.
Alarm: lack of growth in
consistency: the consistency has
not grown within the sampling
interval
Make sure that you have used a
correct amount of mixture and that
it is properly balanced.
Worn out agitator scraping pads.
Check and replace if required
Trouble in freezing system.
Send for a technician.
Unbalanced mixture or wrong
amount of mixture.
Make sure that you have used a
correct amount of mixture and that
it is properly balanced.
Insufficient condensation.
Check condensation and make
sure that the room temperature is
not too high.
The machine works regularly but
the ice-cream is too soft.
Incorrect programming of selector
Program a higher consistency
value.
During batch freezing the machine
is noisy and the agitator stops.
The belts slip.
Send technician
Traces of liquid ice-cream in the
drip drawer.
Worn-out or dirty agitator stuffing
box.
Check and/or replace.
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