Daimler VANS USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Maintenance information
Your customer service advisor will record every
service for you in the Service and Warranty Infor‐
mation booklet.
Information on Roadside Assistance
Roadside Assistance offers technical help in the
event of a breakdown. Your calls to the toll-free
Roadside Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-877-762-8267 (USA)
1-800-387-0100 (Canada)
You can find further information in the Roadside
Assistance brochure (USA) or the "Roadside
Assistance" section in the Service and Warranty
booklet (Canada). You will find both in the vehicle
document wallet.
Information on changing address or owner
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Information booklet or sim‐
ply call the Customer Assistance Center (USA) at
the hotline number 1-877-762-8267 or Customer
Service (Canada) at 1-800-387-0100. This way, if
necessary, we can reach you in a timely fashion.
If you sell your Freightliner Sprinter, please leave
the entire literature in the vehicle so that it is
available to the next owner. If you have pur‐
chased a used vehicle, please send us the "Notifi‐
cation of Purchase of Used Car" in the Service
and Warranty Information booklet or call the Cus‐
tomer Assistance Center (USA) at the hotline
number 1-877-762-8267 or Customer Service
(Canada) at 1-800-387-0100.
Possible danger due to substances hazardous
to health
In compliance with Proposition 65 ("Prop65"), the
following detachable label has been added to
each vehicle sold in California:
Operating safety
&
WARNING Risk of accident due to mal‐
functions or system failures
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this could result in malfunctions
or system failures.
#
Always have the prescribed service/
maintenance work as well any required
repairs carried out at a qualified special‐
ist workshop.
&
WARNING Risk of accident and injury as
a result of incorrect modifications to
electronic component parts
Modification to electronic components, their
software or wiring could impair their function
and/or the function of other networked com‐
ponent parts. In particular, systems relevant
to safety could also be affected.
As a result, they may no longer function as
intended and/or endanger the operating
safety of the vehicle.
#
Never tamper with the wiring and elec‐
tronic component parts or their soft‐
ware.
#
You should have all work on electrical
and electronic components carried out
at a qualified specialist workshop.
Observe the "Vehicle electronics" section in the
"Technical data".
&
WARNING Risk of fire due to flammable
materials on hot parts of the exhaust sys‐
tem
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system.
20 General notes
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