Diagnostics and troubleshooting
Dosimag
46
Hauser
12
Diagnostics and troubleshooting
12.1 General troubleshooting
For access
Problem
Possible causes
Remedy
No write access to parameters
Current user role has limited access
authorization
Check access authorization status .
No connection via service adapter
Incorrect configuration of USB
interface on PC or driver not
installed correctly.
Observe the documentation for the
Commubox.
FXA291: Document
"Technical Information"
TI00405C
12.2 Diagnostic information in FieldCare
12.2.1 Diagnostic options
Any faults detected by the measuring device are displayed on the home page of the
operating tool once the connection has been established.
Xxxxxx/…/…/
Xxxxxx
P
P
P
+
+
+
+
Diagnostics 1:
Remedy information:
Failure (F)
Function check (C)
Out of spezification (S)
Maintenance required (M)
C485 Simulation measured vari...
Deactivate Simulation (Service...
Diagnostics 1:
C485 Simu...
Remedy information:
Deactivate...
Access status tooling:
Mainenance
Operation
Setup
Diagnostics
Expert
Function check (C)
Status signal:
Device tag:
Device name:
Mass flow:
Volume flow:
Xxxxxxx
12.34
kg/h
12.34
m /h
³
Xxxxxxx
1
2
3
A0021799-EN
1
Status area with status signal
2
3
Remedy information with Service ID
Furthermore, diagnostic events that have occurred can be viewed in the
Diagnostics
menu:
• Via parameter