CHAPTER 14 - TROUBLESHOOTING AND MAINTENANCE
EATON
PXG600E User Manual • IM02603003E
Rev 5, 11-May-2012 • Firmware Version 5.03:3835
182
Technical Assistance
For additional information, technical assistance or referral to a local
authorized distributor, contact Power Quality Technical Support at 1-800-809-
2772. You can also e-mail the team at
or visit us
on the web at
www.eaton.com/pxg
.
Device Logs
Two diagnostic logs, INCOM Device Log and Modbus-RTU Device Log, are
available. These logs will help evaluate communication issues with devices
located on the INCOM and Modbus RTU networks.
To download one of these logs:
1.
Click on the DEVICE LOGS link
(Figure 190, A)
in the toolbar of the
PXG600E configuration web page.
2.
Click the VIEW THE INCOM LOG button
(Figure 190, B)
or the VIEW
THE MODBUS-RTU LOG button
(Figure 190, C)
.
Figure 190
PXG600E_388
A
C
B
