53
XT SERIES INSTALLATION, OPERATION, AND MAINTENANCE MANUAL
Troubleshooting
Table 53-1:
Model XTP humidifier troubleshooting guide
Problem
Possible cause
Action
Humidifi er will
not turn on
Field-wired terminal connections
Check L1, N/L2 and Ground connections.
Check wiring connections and settings on accessory items such as high limit switch and airfl ow
proving switch.
Internal connections
Follow the shutdown procedure on Page 50, then make sure electrode and high water probe
connections on top of cylinder are securely connected.
Make sure ribbon cable from membrane switch is securely plugged into control circuit board.
Check that terminals from internal components are securely attached to proper tabs on circuit
boards.
Make sure one of the electrode wires extends through toroid ring on current sensing circuit board.
No power to humidifi er
Check main power supply and switch.
Check for proper voltage across L1 and N/L2 terminals.
Humidifi er not turned on
Make sure front cover is attached to engage safety interlock switch. Press On-off button.
No power to 24V control circuit
Make sure ribbon cable from membrane switch is securely plugged into control circuit board.
Check reset switch on transformer.
Check that the transformer line fuses (2) are in place and conductive.
Steam
light does
not turn on.
Call for humidity not being
received
Check wiring and settings of high RH limit switch and airfl ow proving switch.
Water constantly
runs down drain.
Malfunctioning drain valve.
Check valve function using Test Mode.
Debris in drain valve preventing
it from closing
Remove cylinder, and clean debris from drain valve.
O-ring in drain valve not
properly seated in groove
Remove cylinder, and reposition O-ring.
Water fl owing from fi ll cup
overfl ow port
Check internal hoses, and remove kinks or blockage.
Water is leaking
from humidifi er.
Loose plumbing connections
Check supply water connection at fi ll valve inlet. Tighten as needed.
Check internal hose clamp connections. Reposition clamps and tighten as needed.
Check steam hose connection on top of cylinder. Tighten clamp as needed.
Humidifi er makes
gurgling sound.
Excess condensate in steam hose
Make sure steam hose has constant downward slope to humidifi er or to tees and traps in low
spots of hose.
Fill valve makes
banging sound.
Water hammer from line
pressure
Make sure water supply line does not contact ductwork.
Install shock arrestor.
Install section of 1/4" braided fi ll line. Conform to governing codes.
Humidifi er will
not fi ll.
Field-installed supply water shut-
off valve not open
Open valve.
Malfunctioning fi ll valve
Check valve function using Test mode.
Humidifi er will
not drain.
Debris in drain valve blocking
outlet port
Remove cylinder and clean debris from drain valve.
Malfunctioning drain valve
Check valve function using Test mode.
Continued
MAINTENANCE