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User’s Guide for the Magna™ Class Printer

6

6

Troubleshooting

This chapter explains how to troubleshoot the
Magna Class printer and how to obtain service. It
explains:

•

What to do if you think the printer is not
working

•

Problems you might see in the appearance of cards

•

How to obtain service

•

How to package the printer to return for service

When you experience problems using the printer, follow the
guidelines in this chapter.

•

Record the model number and serial number of the printer
(located on the bottom of the printer)

•

Keep notes on the problem, including the message number and
the solutions you attempt.

•

Obtain information about the supplies used, including:

–

Card stock and type (such as composite or PVC, three-track
magnetic stripe, manufacturer, and so on). This information is
located on the packaging for cards.

–

Type of ribbon (such as YMCK) and the lot number used for
personalizing cards. This information is located on the
package of the ribbon.

–

Lot number of the overlay supply roll if used. This information
is located on the package or label of the supply.

If you need to call for service, this information will help your service
representative address your concerns.

For more information about messages, see

“Responding to

messages” on page 3-14

.

If you think the printer is not working

The printer, printer driver, and card creation application work together
to produce cards. If the system is not working as you expect and does
not display messages, follow these steps to isolate the source of the
problem before contacting your service representative.

MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM

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Содержание ImageCard series

Страница 1: ...ImageCard and UltraGrafix Series May 2000 Part No 539043 001 User s Guide for the Magna Class Printer MagnaUserGuide book Page i Friday May 5 2000 1 09 PM ...

Страница 2: ...rademark acknowledgments Trademark service mark and copyright acknowledgments are listed in Safety and compliance on page A 1 Proprietary Notice All drawings and information herein are the property of Datacard Cor poration Copyright 2000 Datacard Corporation All rights reserved Revision Log User s Guide for the Magna Class Printer Datacard 11111 Bren Road West Minnetonka MN 55343 9015 www datacard...

Страница 3: ...he printer 2 9 Loading cards 2 11 Loading the print ribbon 2 14 Loading the overlay material 2 17 Removing the overlay cartridge 2 17 Loading overlay in the cartridge 2 18 Replacing the overlay cartridge 2 20 Verify the debower position 2 21 Powering on the system 2 23 Installing the printer driver 2 25 Setup tips 2 28 Making and evaluating test cards 2 29 Printer test card 2 31 2 33 Chapter 3 Usi...

Страница 4: ...driver 5 1 Network printing 5 7 Requirements for local printer sharing 5 7 Printer and PC setup 5 8 Setting up printing over the network 5 8 Installing the printer driver on the client PC 5 9 Perform management tasks at the host PC 5 10 Using the printer from the client PC 5 12 Changing the type of print ribbon 5 13 Change the print ribbon 5 13 Change the Print Ribbon Type setting 5 13 Change the ...

Страница 5: ...B Supplies and cards B 1 Personalization supplies B 1 Print ribbons B 1 Overlay material B 4 Supply roll storage B 5 Cards B 5 Card specifications B 5 Card size B 6 Card material B 6 Pre punched cards B 7 New cards preferred B 7 Card quality guidelines B 7 Card storage specifications B 8 Cleaning supplies B 9 Printer cleaning card B 9 Duplex overlay cleaning card B 9 Magnetic stripe cleaning card ...

Страница 6: ...ing the ECP parallel port C 1 PC settings for Windows NT 4 0 C 4 Setting port values C 4 Setting printer permissions C 5 Setting a smart card serial port Windows NT C 6 PC settings for Windows 98 C 7 Setting port values C 8 Setting a smart card serial port Windows 98 C 9 Appendix D Magnetic stripe encoding D 1 IATA ABA and TTS character sets D 1 NTT character set D 2 Magnetic Stripe settings used ...

Страница 7: ...Declaration of conformity MagnaUserGuide book Page 7 Friday May 5 2000 1 09 PM ...

Страница 8: ...MagnaUserGuide book Page 8 Friday May 5 2000 1 09 PM ...

Страница 9: ... use this manual The Magna Class printer including a description of the printer the models available and their components How information about optional features is identified in this manual Specifications for the PC used with the printer and the software that runs on the PC MagnaUserGuide book Page 1 Friday May 5 2000 1 09 PM ...

Страница 10: ...r includes the printer and a printer driver which runs on a PC The printer uses supplies such as print ribbon and blank cards when printing cards The Magna Class printer prints full color or monochrome images on one or both sides of PVC cards The images printed can include photos text logos barcodes and digitized signatures The printer can perform additional personalization tasks such as encoding ...

Страница 11: ...ustom smart card application can use the module to initialize and program the smart card chip on a card Duplex module which can automatically print on both sides of the card and is required if a smart card module is present Overlay module to apply a durable polyester patch overlay to one or both sides of the personalized card Table 1 1 lists the models and their features Table 1 1 Magna Class prin...

Страница 12: ...s the M and M2 models of the Magna Class printer The ImageCard and UltraGrafix printers have the same appearance Figure 1 2 M and M2 models of the Magna Class printer Figure 1 3 ML and M2L models of the Magna Class Printer Figure 1 3 shows the ML and M2L models of the Magna Class printer The ImageCard and UltraGrafix printers have the same appearance i MagnaUserGuide book Page 4 Friday May 5 2000 ...

Страница 13: ...nter Find the following on the outside of the printer Card cartridge The card cartridge holds blank cards to print It holds about 100 cards with a nominal thickness of 0 030 inches 0 76 mm At the bottom of the card cartridge the exception card slot allows you to insert a single card that is different from the cards in the card cartridge Duplex module Swing arm Cover Card cartridge Exception card s...

Страница 14: ...utton allows you to pause the printer while printing a card to clear an error condition to cancel a print job and delete all data for the job or to create a printer test card To pause the printer press and hold the Ready button for three seconds or less Any cards being printed complete the current operation and stop The status light continues to blink green while the printer is paused If the print...

Страница 15: ...stopped The status light can turn red on rare occasions If this happens contact your service provider promptly for assistance Top cover support The top cover support holds the top cover in the open position while you perform tasks with the printer such as changing the print ribbon or optional overlay material or clearing a card jam Use the top cover support whenever you work inside the printer Ins...

Страница 16: ...lay module Print ribbon cartridge The print ribbon cartridge holds the print ribbon Printhead cartridge The printhead contained in the printhead cartridge uses heat and pressure to transfer dye and other material from the print ribbon to the card The printhead cartridge is replaceable Swing arm The swing arm opens to give you access to the printhead cartridge and print ribbon cartridge Push down o...

Страница 17: ... power button to power on or power off the printer Power receptacle This is the receptacle for connecting the power cable Smart card serial port s On printers equipped with the smart card option use these connectors for the serial cable from the PC or contact station that carries the data to encode on the smart card chip Power button Power receptacle ECP parallel port USB port for future use Conta...

Страница 18: ...he section or step PC and software specifications The Magna Class printer must be used with a PC that runs the printer driver The PC also runs a card creation application that captures and organizes the data to appear on each card To support the printing speed that the Magna Class printer can deliver the PC must meet the following requirements Have a 233 MHz or faster Pentium MMX compatible proces...

Страница 19: ...0 with service pack 5 or 6 The Windows 98 printer driver is designed to work on Windows 98 or Windows 98 Second Edition The printer driver can be installed and used on Windows 95 however it is possible that some unexpected results could occur If you experience problems consider upgrading the PC s operating system to Windows 98 The PC must also have a card creation application that formats and prep...

Страница 20: ...the following general requirements Keep all dust dirt food liquids etc away from the Magna Class printer at all times Keep the top cover closed at all times except when changing supplies fixing problems or performing maintenance Do not use supplies or cards that have been dropped on the floor or have otherwise become contaminated Keep paper and foreign materials off the Magna Class printer Do not ...

Страница 21: ...irements the site for the Magna Class printer should meet the electrical physical and environmental requirements of the printer Finally be sure to select an appropriate site for printer supplies Electrical requirements The Magna Class printer requires the following electrical conditions for optimal performance 90 254 VAC at 50 60 Hz The Magna Class printer automatically adjusts to any power within...

Страница 22: ...re Width of 26 75 inches 67 9 cm for M and M2 models Width of 34 75 inches 88 3 cm for ML and M2L models Depth of 10 25 inches 26 1 cm Height of 13 25 inches 33 7 cm Figure 2 1 Magna Class M and M2 models dimensions and clearance i 10 5 in 26 7 cm 13 25 in 33 7 cm 26 75 in 67 9 cm 10 25 in 26 1 cm 3 in 7 5 cm 6 in 15 3 cm 2 in 5 1 cm MagnaUserGuide book Page 3 Friday May 5 2000 1 09 PM ...

Страница 23: ... M2 models is 34 75 inches 88 3 cm and the overall width for ML and M2L models is 42 75 inches 109 7 cm 10 5 inches 26 7 cm above the printer to allow the cover to open for an overall height from the work surface of 23 75 inches 60 3 cm Environmental requirements The Magna Class printer requires the following environmental conditions for optimal operation Operating relative humidity 20 to 80 non c...

Страница 24: ...equriements for the Magna Class printer See Selecting the site on page 2 2 for more information You need scissors or another cutting device to unpack the printer Make sure you have one or more people to assist with unpacking the printer One or two people can lift the printer while another person assists with removing packaging Unpack the printer 1 Place the shipping carton on a firm level surface ...

Страница 25: ...m the carton step 4 in Figure 2 3 and place it on a counter or other solid surface 7 If the end of the packing material comes out of the box slide it off the end of the printer and place the entire printer on a counter or other solid surface Save all packing material including the plastic bag shipping carton shipping cushions and accessories box 8 Open the accessories box and remove the contents T...

Страница 26: ...ard output stacker on the right end of the printer Figure 2 4 The card output stacker hooks into the printer 10 Make sure the card cartridge is securely seated in the printer If needed move it gently to seat it 11 Remove the printhead packing tape a Lift the top cover and then move the support down so it rests on the internal frame as shown in Figure 2 5 MagnaUserGuide book Page 7 Friday May 5 200...

Страница 27: ...rinter Figure 2 5 Move the top cover support down b Lift an edge of the packing tape and pull it off the swing arm and chassis Figure 2 6 Discard the tape Figure 2 6 Remove the printhead packing tape 1 2 MagnaUserGuide book Page 8 Friday May 5 2000 1 09 PM ...

Страница 28: ...ecting the printer This section explains how to connect the printer to a power source and to the PC that runs the printer driver It also explains how to connect the optional smart card cable Connect the printer 1 Attach the interface cable to the ECP parallel port on the PC Attach the other end of the interface cable to the printer step 1 in Figure 2 7 The interface cable must be a shielded Type C...

Страница 29: ...less upper port and contact couplers lower port If the printer includes a smart card module the printer s smart card serial port is connected to the PC using a smart card serial cable The cable must be a shielded DB9 serial cable up to a maximum of 3 meters long If the PC has more than one serial port attach the serial cable to the serial port for the smart card application See information with yo...

Страница 30: ...f the input power Loading cards Load cards when beginning work or when the card cartridge is low on cards or empty You can load cards when the printer power is on or off You can also load cards while the printer is printing To order more cards contact your card vendor For information on card requirements see Supplies and cards on page B 1 Load cards 1 Lift the card cartridge up and out of the card...

Страница 31: ...oned toward the front of the printer see Figure 2 10 If your card design requires a different orientation position the magnetic stripe up and toward the front of the printer For smart cards position the card so the chip is up and toward the right side of the printer If your cards are thicker or thinner than 0 030 inch 0 76 mm the maximum number of cards you can load varies If you use an overlay st...

Страница 32: ...the card cartridge 4 Replace the card cartridge into the card cartridge cavity Push the bottom of the card cartridge toward the printer until it clicks into place see Figure 2 11 Figure 2 11 Replace the card cartridge Magnetic Stripes 1 2 MagnaUserGuide book Page 13 Friday May 5 2000 1 09 PM ...

Страница 33: ...es and cards on page B 1 for ordering information Remove the print ribbon cartridge 1 Lift the top cover and then move the support down so it rests on the internal frame as shown in Figure 2 12 Figure 2 12 Open the cover 2 Press down on the swing arm see Figure 2 13 The push latch releases the swing arm Lift the swing arm until it is fully open Figure 2 13 Open the swing arm 1 2 MagnaUserGuide boo...

Страница 34: ...s The print ribbon has a negative image of the information printed on the card Dispose of print ribbon according to your policy for protecting the data that might be visible on it 2 Unwrap the new print ribbon 3 Slide the full supply roll onto the left ribbon cartridge shaft see Figure 2 15 4 Slide the empty take up ribbon spool onto the right ribbon cartridge shaft Leave very little slack in the ...

Страница 35: ...idge 2 Close the swing arm pressing it down until the push latch clicks into place 3 To close the cover lift the top slightly Move the support up so it is parallel with the hinges and lower the cover 4 If you are installing the print ribbon for the first time be sure to print a printer test card after installing the printer driver See Making and evaluating test cards on page 2 29 for more informat...

Страница 36: ... overlay cartridge Load overlay in the cartridge Replace the overlay cartridge If you change the type of overlay material you use see Changing operational settings on page 5 18 for more information Removing the overlay cartridge Remove the overlay cartridge when an Overlay empty message appears or when setting up the printer Remove the overlay cartridge 1 Lift the top cover and then move the suppo...

Страница 37: ...cartridge After removing the overlay cartridge from the printer remove the used overlay material and load new overlay material Load overlay in the cartridge 1 Place the overlay cartridge upside down on a level surface such as a table with the wide side away from you 2 Pull up firmly on the full take up spool to remove it 3 Remove the end of the supply material from the empty supply spool if needed...

Страница 38: ...ep 2 in Figure 2 18 Make sure the supply will unroll counterclockwise as shown Figure 2 18 Load overlay in the cartridge 8 Make sure the ribs inside the spool align with the grooves in the spool holder Press on the spool and turn the supply roll slightly if needed until the spool fully covers the spool holder ribs 9 Lift the label on the supply roll and unroll about 8 inches from the supply roll 1...

Страница 39: ...ridge When replacing the overlay cartridge begin with the top cover open Replace the overlay cartridge Make sure the supply tracker is raised and out of the way See Figure 2 17 1 Hold the loaded overlay cartridge next to the overlay station with the cartridge handle toward you 2 Align the overlay cartridge so the spools in the cartridge are even with the spindles in the station Figure 2 19 Replace...

Страница 40: ... cartridge lock to secure the overlay cartridge in the printer step 2 in Figure 2 19 6 Lower the supply tracker until it rests on the supply material step 3 in Figure 2 19 7 Verify that the cartridge is replaced correctly by making sure the locating posts come through the locating holes in the cartridge Figure 2 19 If needed release the cartridge lock and seat the cartridge completely Press the ca...

Страница 41: ... touch and remains HOT for up to 30 minutes after the printer is powered off 2 Pull out the handle for the debower and move it to the desired position for the card type Figure 2 20 shows the on and off positions for the debower If you use an overlay station you must use cards that are at least 0 030 inch or 0 760 mm thick Make sure the debower is seated in the latch E Card type Debower position 0 ...

Страница 42: ...you make it If you are returning to this procedure after running the printer with other cards make several test or sample cards to be sure the setting produces the desired result If you are switching to proximity cards or use smart cards be sure to test the function of the card after applying the overlay or topcoat Powering on the system Before installing the printer driver and before using the pr...

Страница 43: ...er Power button to turn on power Observe the printer panel light See Printer features on page 1 5 for more information The printer initializes all components and makes audible sounds Figure 2 21 Turn on power to the printer After model ML and M2L printers are powered on the overlay module requires about 10 minutes to heat up from room temperature before printing a card If a card was sent to print ...

Страница 44: ...ng systems Windows 98 Second Edition recommended The printer driver for Windows 98 can be installed on a PC with the Windows 95 operating system however unexpected results might occur If you use Windows 95 follow procedures in this guide and in help for Windows 98 Windows NT 4 0 with Service Pack 5 or 6 The Magna Class printer driver is not supported for PCs with Alpha MIPS or PowerPC processors I...

Страница 45: ...r button on the printer to power on the printer 3 For Windows NT make sure you are logged in as the Administrator when you install the printer driver 4 Close all applications Do not close Windows 5 With Windows running insert the CD ROM in the PC s drive The installation program starts automatically If you are using diskettes insert Disk 1 in the PC s drive Select Run from the Start menu type A se...

Страница 46: ...rogram copies files to the PC and updates entries to enable the printer The Setup Complete dialog appears 14 You must restart the PC before the driver can work with the printer Click Finish to close the installation and restart the computer After installing the printer driver there are several other tasks you might need to perform They are For Windows NT change permissions to the printer for other...

Страница 47: ... interface cable is connected to the parallel port of the printer and the ECP parallel port of the PC If the PC has more than one parallel port the port to which the printer is assigned is the same as the port to which it is connected The parallel port is configured as an ECP parallel port in the PC s BIOS See PC settings on page C 1 for more information Supplies are installed in all cartridges th...

Страница 48: ...inter and driver work properly by making a printer test card and Windows test page Follow these steps to make printer test cards on both the Windows NT 4 0 and Windows 98 operating systems Make a Printer test card The Magna Class printer does not need to be connected to a PC to print this type of test card 1 Power off the Magna Class printer 2 Confirm that all supplies are loaded cards print ribbo...

Страница 49: ...ature before printing a card If a card was sent to print before the overlay module has heated up the printer will pick the card but will not print or apply overlay until the overlay module has heated up If the printer power was on recently warm up time is shorter The overlay module makes a series of beeps while it is warming up 5 Remove the card from the card output stacker The printer test card i...

Страница 50: ...and you select a ribbon type that applies topcoat to the front of the card the front of the card has topcoat applied If a magnetic stripe module is installed in the printer and enabled the following data is encoded on the card See Magnetic stripe encoding on page D 1 for more information about magnetic stripe tracks icivtc Track Format Data Track 1 IATA TEST PATTERN IATA CHARACTER SUBSET 012345678...

Страница 51: ...gna Class printer must be connected to the PC with the driver installed and both printer and PC must be running 1 Select Start from the Windows taskbar 2 Select Settings and then Printers from the Windows Start menu The Printers window appears 3 Click once on the Magna Class printer icon 4 Select File from the Printers menu bar and then select Properties The Magna Class Properties dialog box appea...

Страница 52: ...pe orientation The Windows test page is generated by Microsoft Windows The small size of the card compared to printer paper means that some of the text is not printed on the card win98tp RQJUDWXODW I RX FDQ UHDG WKLV LQIRUPDWLRQ RX KDYH LQGRZV Microsoft 98 winNTtp LQGRZV Microsoft N T Win NT Print MagnaUserGuide book Page 33 Friday May 5 2000 1 09 PM ...

Страница 53: ...ngs to reflect that or you might need to view settings or data about the printer If you use a card creation application specifically designed to create cards that application might include card settings that override driver settings Printer driver settings and data are organized differently for Windows NT and Windows 98 Use the section that applies to the operating system you use Settings and data...

Страница 54: ...ox and Windows NT provides help for the Properties dialog box Help provides information about specific settings of the Magna Class printer driver Help does not include step by step procedures or detailed conceptual information Use the Properties dialog box Make sure the printer power is on and the printer is connected to the PC 1 Select Start from the Windows NT taskbar 2 From the Windows NT Start...

Страница 55: ...ick OK to save the settings and close the dialog box If you do not want to make changes click Cancel to close the Properties dialog box 7 If you change the port reboot the PC and power cycle the printer Use the Default Document Properties dialog box Make sure the printer power is on and the printer is connected to the PC 1 Select Start from the Windows NT taskbar MagnaUserGuide book Page 3 Friday ...

Страница 56: ...ties dialog box for Windows NT 5 Select the tab that contains the information you want to view or change On the Advanced tab click the plus sign if needed to see all selections available When you click a selection choices appear in the Change box Click the value you want If the selections you want to use are not available are grayed out make sure the feature is available in the printer Also make s...

Страница 57: ...n settings such as landscape or portrait orientation Topcoat pattern during the print cycle Printer supplies used Cleaning interval Magnetic stripe encoding formats and coercivity Data about the printer is available including the About dialog box which shows the printer driver version Use the Properties dialog box Make sure the printer power is on and the printer is connected to the PC 1 Select St...

Страница 58: ... selecting the Print Ribbon Type and Topcoat Pattern To view help for settings click on the What s This help button 6 If you make changes or if you have just installed the printer driver click Apply to save the settings Click OK to close the dialog box If you do not want to make changes and have saved settings once click Cancel to close the Properties dialog box E E MagnaUserGuide book Page 6 Frid...

Страница 59: ...tatus Monitor automatically suspends when the Magna Class printer has not printed a card for 30 seconds or more This Status Monitor icon is white with a white exclamation point in a red circle The Status Monitor is active but is not communicating with the printer The printer might be off cables might be loose or a problem might exist This Status Monitor icon is white with a blue magnifying glass T...

Страница 60: ...nd using the Status dialog box You can use the Status dialog box to do the following View Status Monitor information Exit the Status Monitor Start or quit diagnostics Start or quit advanced setup Open the Status dialog box Double click on the Magna Class Status Monitor icon The Status dialog box appears MagnaUserGuide book Page 8 Friday May 5 2000 1 09 PM ...

Страница 61: ...op line displays the current state of the Status Monitor or printer The second line displays any messages The third line displays the current parallel port mode The lower half of the dialog box shows the driver version number Exiting the Status Monitor Exiting the Status Monitor stops the Status Monitor program and closes the Status dialog box MagnaUserGuide book Page 9 Friday May 5 2000 1 09 PM ...

Страница 62: ...on on the Status tab changes the Magna Class printer driver from diagnostics mode to printing mode When you select this button a message appears informing you that the printer will reset you can resume printing cards The internal components will move into the position for printing cards If you have entered diagnostics mode and selected the Close button in the Status dialog box a message appears th...

Страница 63: ...h you can save the result and edit it again such as Windows WordPad See Print from a PC application for the steps to follow With any application test your card design to verify the results Use a card creation application 1 Follow the instructions for the card creation application to capture format and save the data for the card 2 In the card creation application send cards to the printer The print...

Страница 64: ... the margins in the application wider than the driver if desired 4 Select the orientation for the card design either portrait or landscape 5 Format the text to print using a TrueType font To print using the true black K panel of the print ribbon use the Black color selection All other colors are printed using the color panels of the print ribbon 6 To print on the front of the card keep data on one...

Страница 65: ...ation s print function to send the card to print Removing cards The card output stacker holds both completed cards and rejected cards Remove completed cards from the output tray to distribute printed cards The output tray holds up to 100 cards with a nominal thickness of 0 030 inch 0 76mm Remove rejected cards as soon as they are ejected from the printer so you do not need to sort though all cards...

Страница 66: ...essed If the printer is not able to process and print a card the printer driver displays a message on the PC in response to this situation Most messages describe situations from which the operator can recover These messages include a Help button where information about recovering from the situation is available Typical messages might indicate that print ribbon needs to be replaced or that a card i...

Страница 67: ...efore you call your service representative write down the following The message and message number The serial number of your Magna Class printer located on the bottom panel The driver version described in Working with printer settings and data on page 3 1 For more information about obtaining service see Obtaining service on page 6 15 Fix a printer problem 1 When a message is displayed on the PC fo...

Страница 68: ...ted normal operation resumes If only an OK button is available the message occurred when no card was being printed or the problem requires service If the problem is corrected normal operation resumes If the message box disappears automatically decide whether to return to the card creation application to send the card to print again Shutting down the system Shut down the Magna Class printer and the...

Страница 69: ... the power button to power off the printer 3 Follow your policy to secure unprinted card stock supplies and printed cards 4 Close PC applications and power off other equipment including the PC following the procedure established MagnaUserGuide book Page 17 Friday May 5 2000 1 09 PM ...

Страница 70: ...he printer cleaning card after every 40 cards You can change the number of cards between cleaning in the printer Properties or Default Document Properties dialog box You might want to clean more often if The cards especially magnetic stripe cards might have particles on them A monochrome ribbon is used The printer is operated in a relatively dirty environment You can run a printer cleaning card at...

Страница 71: ...ick the OK button when the printer driver displays the printer requires cleaning message If you do not click OK the message appears each time you print a card until you use the printer cleaning card Open the Status dialog box by double clicking the icon Click the Printer button in the Clean area 5 The printer cleaning card is ejected on the left side of the printer under the card cartridge 6 Disca...

Страница 72: ...plex or overlay modules See Supplies and cards on page B 1 for ordering information Use the duplex overlay cleaning card 1 Remove the card cartridge and set it aside If the print ribbon sticks to the duplex overlay cleaning card remove the print ribbon and repeat this procedure with a new duplex overlay cleaning card 2 Peel the middle strip of protective paper from both sides of the duplex overlay...

Страница 73: ...e if the printer has a duplex module but not an overlay module the button is the Duplex button The printer automatically runs the duplex overlay cleaning process and ejects the card in the output stacker when it is complete 6 Remove the used cleaning card and discard it 7 Replace the card cartridge Push the bottom of the card cartridge until it clicks into place The duplex and or overlay modules a...

Страница 74: ...nd cards on page B 1 for information about ordering magnetic stripe cleaning cards Run the magnetic stripe cleaning card 1 Insert a magnetic stripe cleaning card into the exception card slot Make sure the arrow is on top and pointing into the printer You can also remove the card cartridge and place the cleaning card on the card input rollers Figure 4 5 Insert the magnetic stripe cleaning card Do n...

Страница 75: ... as described in Troubleshooting on page 6 1 Do not touch the printhead with your fingers The oils on your fingers can damage the printhead Use the cleaning pen to clean the printhead You can also use isopropyl alcohol and a lint free cloth to clean the printhead Do not use a cotton swab The fibers from the cotton can stick to the printhead Clean the printhead 1 Power off the printer and disconnec...

Страница 76: ...dows test page or a card using your card creation application If card quality is still inadequate see Troubleshooting on page 6 1 Cleaning the supply tracker The supply tracker in the optional overlay module can become slippery which might cause messages to appear Clean the supply tracker weekly or when needed Use a printer cleaning card to clean the supply tracker You can also use a duplex overla...

Страница 77: ...per from the cleaning card 3 Lift the supply tracker until it stops and holds it in place Remove the overlay cartridge for easier access to the supply tracker See Removing the overlay cartridge on page 2 17 for steps to follow 4 Roll the sticky surface of the cleaning card against the overlay supply tracker Rotate the supply tracker to clean all sides Do not touch the surface of the supply tracker...

Страница 78: ...t 30 minutes or until the heated roller area is cool The cleaning stick can withstand the operating temperature of the heated roller However your hands will be close to the heated roller Wait until the heated roller is cool to avoid burning your hands 2 Lift the top cover and then move the support down so it rests on the internal frame 3 Remove the overlay cartridge to access the heated roller See...

Страница 79: ...ontinue with step 5 c Repeat steps a and b to clean the entire area of the heated roller Figure 4 9 Clean the heated roller 5 Replace the overlay cartridge See Replacing the overlay cartridge on page 2 20 6 Close the cover by lifting the top slightly Move the cover support up so it is parallel with the hinges Close the cover of the printer 7 Power on the printer to resume card production 8 Repeat ...

Страница 80: ... it using the cleaning pen as described earlier in this chapter 9 Power off the printer 10 Lift the top cover and then move the support down so it rests on the internal frame 11 Push down on the swing arm The push latch will release the swing arm Lift the swing arm up until it is fully open 12 Put on the ESD strap and ground it Follow the instructions with the strap 13 Press down on the green prin...

Страница 81: ...ess on the wires of the printhead cable 2 Align the printhead cartridge pins with the printhead cartridge slots on the swing arm see Figure 4 12 3 Slide the new printhead cartridge onto the swing arm so the pins slide into slots step 1 in Figure 4 12 4 Hold the printhead cartridge latch lever down step 2 in Figure 4 12 and pivot the printhead cartridge down toward the swing arm step 3 in Figure 4 ...

Страница 82: ... latch clicks into place 7 Gently pull the excess printhead cartridge cable out of the top of the swing arm 8 Remove the ESD strap 9 To close the cover lift the top slightly Move the support up so it is parallel with the hinges and lower the cover 10 Power on the printer 11 Print a card to verify the quality of printing You can print a Windows test page or a card using your card creation applicati...

Страница 83: ... install a more recent version of the driver See Use the Default Document Properties dialog box on page 3 3 Windows NT or Use the Properties dialog box on page 3 5 Windows 98 for information about viewing the version of the printer driver You can obtain the current printer driver from your reseller or service provider You also can download the driver from the Datacard web site at www datacard com ...

Страница 84: ...bs have been printed or deleted from the Print Manager before removing the existing printer driver See Windows help to use the Print Manager For Windows NT only the Administrator and users with full control permission can delete the printer driver The printer name and printer settings are deleted when you delete the printer driver If needed you can record the name and settings you use before you d...

Страница 85: ...files tab of the Passwords Properties window Make sure Include Start Menu and Program groups in user settings is not selected while you are installing the printer driver Locate the MagnaReleaseNotes98 rtf or MagnaReleaseNotesNT rtf file A CD ROM might have several drivers make sure to locate the correct folder for your printer and operating system The Release Notes file contains the latest informa...

Страница 86: ...drive Select Run from the Start menu Type A SETUP EXE and click Ok to start the setup program Figure 5 1 Magna Class Setup Program 5 Click Next in the first Printer Driver Setup dialog box 6 From the Printer Selection list select the printer driver for your printer The Description box contains additional information about each driver and the printers that it supports Click Next when you have selec...

Страница 87: ...ut did not reboot the PC you will see file access errors and the installation will stop Reboot the PC and repeat this procedure 12 You must restart the PC before the driver can work with the printer Click Finish to close the installation and restart the printer For Window NT you must have permission to boot the PC 13 Follow instructions to update the printer firmware if prompted Make sure the prin...

Страница 88: ...coercivity and encoding format Make sure the Disk free space is 40 MB or greater If the cards you print include printing over most of the card surface Disk free space of 50 MB or greater is useful See Windows help for information on determining disk free space Print a Windows test page from the PC to verify that the drive is installed correctly a With the printer Properties dialog box open select ...

Страница 89: ... Both the client and host PCs run Windows 98 Second Edition Requirements for local printer sharing Before sharing a printer over the network meet the following requirements A network card is installed and working on each PC The same Windows operating system is installed and operating on each PC If you are installing both a network card and a service pack or Windows upgrade install the network card...

Страница 90: ...ements Host PC The host PC has the printer attached to its parallel port It must be connected to the network For Windows NT you need to set up users and access Parallel port connection The printer is connected to the ECP capable parallel port of the host PC as though you were using it just from the host PC Client PC The client PC is connected to the host PC over the network Setting up printing ove...

Страница 91: ...the following procedure Installing the printer driver on the client PC If an Express Class Select Class or ImageCard IV printer driver is installed on the client PC delete the printer driver and reboot the PC Install the printer driver on the client PC 1 Make sure that the printer and driver on the host PC are working properly before beginning this task 2 Start Windows at the client PC For Windows...

Страница 92: ... name appears in the Printer box Do not change the name of the printer when you install it at the client PC e Click OK to continue If you have not logged into the PC with the printer attached you will receive a message Return to step 2 and repeat the procedure You can use printer sharing on the host PC to print to a Magna Class printer attached to another PC Both printers must be Magna Class print...

Страница 93: ...bon type for all users The values you set in the Document Default Properties dialog box apply to all users Several values can be changed at client PCs but those values apply only to the print jobs being sent Values you set are used at client PCs after the client PC queries the host PC Open the Default Document Properties dialog box at each client PC after setting values at the host PC to query the...

Страница 94: ... utility The utility works only from a PC with the printer connected to its parallel port Using the printer from the client PC Users at the client PC can perform several actions including Figure 5 4 Client PC for printer sharing For Windows NT users at the client PC must be logged into the host PC and must have Print permission to the printer Print a card using an application at the client PC At t...

Страница 95: ...r On Windows NT view Print Manager to see printer messages from the host PC The card job remains in the print queue until it is sent to the printer You can expand the Status column in the Print Manager dialog box to see the messages Changing the type of print ribbon When you change the type of print ribbon you use perform the following tasks Change the print ribbon in the printer Change the Print ...

Страница 96: ...re using a scratch off ribbon choose Black K for the print ribbon type If you use any other ribbon type the autodetect feature and the Print on both sides selection will choose the correct selection Make sure your ribbon type and card design are compatible Change the card design Change the card design to use the new ribbon type or use a new card design if needed Some situations where you might cha...

Страница 97: ...on that does not include a T panel Use a ribbon such as YMCK or K If you use a T panel make sure the design blocks the T panel from printing in the area where scratch off ribbon will be printed Be sure to print some sample cards for use in testing the scratch off ribbon Carefully handle printed cards that you plan to print again Avoid getting dirt or fingerprints on the cards 2 Run a printer clean...

Страница 98: ...h a monochrome ribbon Datacard provides two printheads to support the needs of the two printing methods To achieve complete coverage without causing wrinkles or other printing problems use the correct printhead for the type of ribbon you use See Replacing the printhead cartridge on page 4 11 for information on removing and replacing a printhead Change printhead settings Change printhead settings t...

Страница 99: ...larger characters See Help for the Printhead tab for detailed steps to follow The correct setting produces cards that meet your guidelines 5 Record the new value in the log and return to printing mode Print sample cards After the printhead settings and or card design are changed print sample cards using the new or changed card design s Test all aspects of the card design including printing alignme...

Страница 100: ...eed to record the current values in the printer using the Printer Values tab This record will allow you to return to current settings if the changes you make do not address your concerns Preheat You can change the print performance and appearance of cards you print by changing the preheat value The preheat value determines the temperature of the printhead during the print process but when the prin...

Страница 101: ...tatus Monitor to change the printing intensity Position of printing on the card You can change where the printing is positioned on the card When you select Edge to edge as the Print Margin value in the Default Document Properties dialog box you should set the position of printing on the card for best appearance and smooth operation You can also change the position of printing to address card quali...

Страница 102: ...ou in making settings that will meet your specific needs Operational settings should be changed only by someone familiar with the operation of the printer and with Windows Allow enough time to perform all steps of the procedures to achieve the card quality desired If this information does not result in the print quality that you want contact your service representative for assistance E E E MagnaUs...

Страница 103: ...PVC three track magnetic stripe manufacturer and so on This information is located on the packaging for cards Type of ribbon such as YMCK and the lot number used for personalizing cards This information is located on the package of the ribbon Lot number of the overlay supply roll if used This information is located on the package or label of the supply If you need to call for service this informat...

Страница 104: ...ely not set or operating properly Problems with card appearance Problems with card appearance can be the result of the following Image capture tools such as the camera Card creation application which displays the image Limitations in technology such as differences between how an image looks on the monitor and how it looks after it is printed Printer maintenance or PC settings This section describe...

Страница 105: ...ight be dirty or damaged Clean the printhead See Chapter 4 Run a test card See Chapter 2 If cleaning does not solve the problem replace the printhead See Chapter 4 Part of the printed card is blank Cards might not meet specifications Cards might be dirty The printhead cartridge might not be installed properly Obtain and use a different supply of cards See Appendix B Increase the frequency of clean...

Страница 106: ...ry light The ribbon is loaded incorrectly The printhead cartridge cable might be loose The printhead cable or printhead cartridge might be damaged Remove and replace the ribbon See Chapter 2 Power off the printer Make sure the printhead cable is securely connected See Chapter 4 Replace the printhead See Chapter 4 If the problem persists contact your service representative One color panel is not al...

Страница 107: ...pter 4 If the problem persists contact your service representative All card data is positioned unevenly on the card The card registration might be incorrect The print station needs fine tuning Set the position of printing See Chapter 5 If the problem persists contact your service representative Card is printed upside down the image is rotated 180 degrees The card creation application has rotated t...

Страница 108: ...nd use a different supply of cards See Appendix B Clean the printhead See Chapter 4 If the problem persists contact your service representative Part of the printed image is discolored Cards might have fingerprints or other dirt on them The cards might be contaminated or otherwise not meet specifications The rollers might be dirty A signature panel is located on the other side of the card Handle ca...

Страница 109: ...e card woodgrain The printhead intensity setting is too high The print ribbon is not loaded correctly The printhead is not aligned correctly Lower the printhead intensity for color YMC printing See Chapter 5 Load the print ribbon again Make sure the cartridge is firmly seated See Chapter 2 Contact your service representative The printed card shows lighter or darker bands across the width The print...

Страница 110: ...ligned correctly Lower the printhead intensity setting for color printing See Chapter 5 Contact your service representative Table 6 1 Print quality problems What you see Possible causes Solutions Table 6 2 Topcoat quality problems print ribbon What you see Possible causes Solutions Random scratches appear in the topcoat of the printed card The inside of the printer might be dirty Supplies were mis...

Страница 111: ...long the length of the card The printhead intensity is too high The printhead is not aligned correctly Lower the printhead intensity setting for topcoat See Chapter 5 Contact your service representative A short edge of the topcoat does not stick to the card The printhead intensity is too low The printhead is not aligned correctly Increase the printhead intensity setting for topcoat See Chapter 5 C...

Страница 112: ... The topcoat panel of print ribbon is wrinkling because the intensity setting is too high The printhead is not aligned correctly Lower the printhead intensity setting for topcoat See Chapter 5 Contact your service representative Table 6 2 Topcoat quality problems print ribbon What you see Possible causes Solutions MagnaUserGuide book Page 10 Friday May 5 2000 1 09 PM ...

Страница 113: ... switched to a different card stock The overlay station needs adjustment Load supply correctly See Chapter 2 Decrease temperature for the overlay module See Chapter 5 Change settings for the overlay module See Chapter 5 Contact your service representative Proximity cards do not work after overlay is applied Debower is not set for the cards you are processing Set the debower to off See Chapter 2 Ca...

Страница 114: ...h is not parallel to card edges Supply material is not loaded correctly in the cartridge or the cartridge is not firmly seated in the station Supply material is wound loosely on supply roll possibly because of hand winding The guide bars in the cartridge are bent or misaligned Load the supply roll correctly See Chapter 2 Make sure there are no obstructions when replacing the cartridge Remove used ...

Страница 115: ... Contact your service representative Contact your service representative Overlay patch is off the leading edge of the card An overlay patch is on the driver roller The rollers are dirty The supply tracker is slipping The supply roll and machine settings do not match Machine settings were changed during service Use a duplex overlay cleaning card See Chapter 4 Use a duplex overlay cleaning card See ...

Страница 116: ...e of the printer is dirty The heated roller is dirty The supplies were mishandled The supplies are not Datacard recommended The printer is being used in a dirty environment Use a printer cleaning card and then use a duplex overlay cleaning card See Chapter 4 Clean the heated roller See Chapter 4 Store supplies in a clean environment Keep supplies in packaging until loaded in the cartridge Obtain a...

Страница 117: ...n a label on the bottom of the printer The surface of the card or overlay appears uneven The temperature setting is too high The heated roller is damaged The card stock is not compatible with the overlay material Change the temperature setting See Chapter 5 Turn off the power to the printer Contact your service representative Obtain and use cards that meet specifications or stop using overlay The ...

Страница 118: ...er receptacle Remove the interface cable and any other cables attached to the printer If you are shipping the printer to use at another location pack the power cord interface cable and any other cables in the accessories box If you are shipping the printer for service do not ship cables with the printer unless asked to do so 3 Remove all cards from the card cartridge and card output stacker and pr...

Страница 119: ...ML and M2L place the open end of the protective box over the output end of the printer step 2 in Figure 6 5 Figure 6 4 Pack and M or M2 printer for shipping 12 Place the printer in the shipping carton step 3 in Figure 6 4 or Figure 6 5 Make sure the foam supports align with the hinge area on top of the printer 13 Place the accessories box along the end of the shipping cushion near the front of the...

Страница 120: ... or supply samples place them in an envelope plastic bag or in the accessory box to prevent damage to the printer 15 Close the shipping carton step 6 in Figure 6 4 or Figure 6 5 16 Secure the carton with shipping tape Be sure to wrap around the shipping carton several times to secure it 17 Put a shipping label on the carton If you are returning the printer for service use the address provided by s...

Страница 121: ... In the event of interference the user at their own expense will be required to take whatever measures are necessary to correct the problem Notice for Canada CSA This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits ...

Страница 122: ...ase do not attempt to operate or repair this equipment without adequate training Any use operation or repair in contravention of this document is at your own risk By acceptance of this system you hereby assume all liability consequent to your use or misuse of this equipment Datacard Corporation assumes no liability for incidental special or consequential damage of any kind Equipment specifications...

Страница 123: ...ncy assistance at the customer facility Use adequate lighting at the equipment Maintain the recommended range of temperature and humidity in equipment area Safe human interface Use proper lifting techniques when moving or installing the equipment Use standard electrostatic discharge ESD precautions when working on or near electrical circuits Do not defeat or disconnect safety interlocks on covers ...

Страница 124: ...ents including cables additional supply cartridges and the replaceable printhead cartridge Personalization supplies Print ribbon and optional overlay supplies are used to personalize cards This section describes Datacard recommended personalization supplies for the Magna printer and how to store them Use Datacard recommended supplies in the Magna Class printer Print ribbons Use Datacard recommende...

Страница 125: ... Full color One side of card YMCKK 806124 110 Three colors and two true black panels Full color and true black Front three colors true black back true black YMCKKT 806124 112 Three colors two true black panels and topcoat Full color and true black Front three colors true black back true black topcoat YMCKTKT 806124 106 Three colors true black topcoat true black and topcoat Full color and true blac...

Страница 126: ...light blue 596230 105 Continuous process blue Blue Not applicable K green 596230 106 Continuous green Green Not applicable K silver 596230 107 Continuous silver Silver Not applicable K gold 596230 108 Continuous gold Gold Not applicable K burgundy 596230 012 Continuous burgundy Burgundy Not applicable K teal 596230 114 Continuous teal Teal Not applicable K purple 596230 115 Continuous purple panel...

Страница 127: ...s DuraGard Overlay supply 1 mil 557171 101 Full card die cut polyester patches on a carrier material About 250 uses DuraGard Smart card overlay supply 0 5 mil 557171 002 Die cut polyester patches 0 5 mil thick on a carrier material Patches cover all of the card except the area of the smart card chip About 300 uses DuraGard Smart card overlay supply 1 mil 557171 102 Die cut polyester patches 1 mil ...

Страница 128: ...re between 55 F and 80 F or between 13 C and 27 C A humidity range from 20 to 80 non condensing is recommended Supply rolls should be at room temperature when they are installed in the printer and used If supplies are stored in a cooler environment than the printer allow supplies to reach room temperature before using If the printer will not be used for an extended period of time remove supplies f...

Страница 129: ...made of the following types of material Glossy PVC surface either 100 PVC cards or composite cards with a PVC surface Cards with a magnetic stripe on one side of the card Cards with a smart card chip on the top of the card Depending on the module installed in the printer contact type contactless or both types of smart card chips can be programmed Embossed cards cannot be printed with the Magna Cla...

Страница 130: ... printer is designed to print on new card stock If you print on cards twice be careful to avoid getting dirt fingerprints or other contamination on cards before the second printing Printing on cards that have been issued might introduce substances that interfere with card printing or damage the printer See Problems with card appearance on page 6 2 to address card appearance problems with pre print...

Страница 131: ...a Class printer Card storage These guidelines apply to both printed and unprinted cards Cards must be stacked so that they will not shift and rub against each other When storing cards make sure that no two cards contain images or blocks of color that will come in contact with each other Make sure that the magnetic stripe on one card does not come in contact with the magnetic stripe on another card...

Страница 132: ...rval See Working with printer settings and data on page 3 1 Printer cleaning cards are sold in packages of 10 The package part number is 557297 001 Figure B 3 Printer cleaning card If the printer does not have a magnetic stripe module you can use cleaning card part number 548714 001 Duplex overlay cleaning card Use the duplex overlay cleaning card if the printer has automatic two sided printing or...

Страница 133: ...eaning stick is part number 548369 001 The cleaning stick is reusable Printer driver CD ROM The Magna Class printer drivers are updated from time to time to provide optimal functionality You can obtain the most recent printer driver for the PC operating system you use from the Datacard Web site at www datacard com You also can request the newest release of the printer driver on CD ROM The part num...

Страница 134: ...der based on the printer series The following printheads are available Figure B 6 Magna Class replaceable printhead cartridge Do not touch the printing edge of the printhead in the printhead cartridge If you do use the cleaning pen to clean it See Cleaning the printhead on page 4 6 Keep a replacement printhead in stock so it is available when you need it Printer series Printhead type Printhead typ...

Страница 135: ...uses one of the following power cords U S power cable part number 556766 010 Figure 6 7 U S power cable European power cable part number 806842 001 Australian power cable part number 806842 002 United Kingdom power cable part number 806842 003 Danish power cable part number 806842 004 Indian power cable part number 806842 005 Israeli power cable part number 806842 006 Italian power cable part numb...

Страница 136: ...e is part number 805815 001 The smart card serial cable must be a shielded DB9 serial cable up to 3 meters long maximum Figure B 7 Smart card serial cable Print ribbon cartridge The print ribbon cartridge is part number 555545 998 Be sure to change the print ribbon setting in the printer driver when you change the type of print ribbon Figure B 8 Print ribbon cartridge i iciv176u i MagnaUserGuide b...

Страница 137: ...er Card cartridge The card cartridge is part number 555540 003 Figure B 9 Card cartridge Card output stacker The card output stacker part number is 548064 001 Figure B 10 Card output stacker MagnaUserGuide book Page 14 Friday May 5 2000 1 09 PM ...

Страница 138: ...ridge part number is 547472 003 Figure 6 8 Overlay cartridge Fuse The fuse located in the power receptacle is part number 804960 017 Figure B 11 Power receptacle fuse The power receptacle fuse is a 2 5 amp slow blow fuse 3 1 2 i MagnaUserGuide book Page 15 Friday May 5 2000 1 09 PM ...

Страница 139: ...e printer and how to fix problems SmartDriver API Software Developer s Manual Part Number 526720 001 This manual is part of the Software Developer s Kit and provides information to programmers who are developing applications to print to Datacard printers including the Magna Class printer Magna Class Maintenance Manual Part Number 539058 001 This CD provides information to service providers who mai...

Страница 140: ...ll operating systems This section describes how to configure the ECP parallel port Configuring the ECP parallel port For most PCs the parallel port is configured as an ECP parallel port in the PC s BIOS See the information that accompanies your PC for details about changing the BIOS settings The following applies to most PCs and to the Windows NT and Windows 98 operating systems Configure the ECP ...

Страница 141: ...ed with the port to install it and set the jumpers Record the jumper settings The jumper settings must match the settings you choose in the Resources tab 2 Right click on the My Computer icon on the desktop and then select Properties from the popup menu The System Properties dialog appears 3 Select the Device Manager tab to view a list of devices 4 Select View devices by type if needed 5 Click the...

Страница 142: ...other configuration or change the settings for the port following port instructions 8 Click OK on the Printer Port LPT2 Properties dialog box and on the System Properties dialog box to save settings and close the dialog boxes If you install the second parallel port and receive Windows errors or if the printer does not print reliably without displaying errors the port might have an unresolved hardw...

Страница 143: ...w appears 2 Highlight the Magna Class printer driver icon by clicking on it once 3 From the menu bar select File and then Properties The Properties window for the Magna Class printer driver appears 4 Select the Ports tab 5 Make sure the correct port usually LPT1 is selected in the Port list Magna Class should appear in the Printer column for the checked port 6 Make sure that Enable Bidirectional S...

Страница 144: ...perties The Properties window for the Magna Class printer appears 4 Select the Security tab 5 Click the Permissions button to open the Printer Permissions dialog box 6 Select the Add button to open the Add Users and Groups dialog box 7 Select the Show Users button 8 Select the name of the user or group to add to the printer and click the Add button 9 From the Type of Access list select the access ...

Страница 145: ...C should be set to match the printer serial port settings This section describes how to set the PC serial port in the Windows NT 4 0 operating system These settings apply to ports for both a contact smart card module and a contactless smart card module If you use a contact station with the printer see the information for the contact station for port settings Set the serial port on Windows NT 1 Fro...

Страница 146: ... is attached Figure C 3 Settings dialog box 5 Select the following settings 6 When the settings are correct click OK to save settings and close the dialog box PC settings for Windows 98 This section describes the following settings for PCs running Windows 98 Setting port values Setting Value Baud rate 9600 Data bits 8 Parity None Stop bits 1 Flow control None i MagnaUserGuide book Page 7 Friday Ma...

Страница 147: ...pears 4 Select the Details tab and view the port in the Print to the Following Port list Make sure this is the ECP parallel port If you need to move the printer to another port delete the existing printer driver and install the printer to the correct port See Advanced Information on page 5 1 for steps to follow 5 Click Spool Settings to display the Spool Settings dialog 6 Make sure that Enable Bid...

Страница 148: ...e Update Driver button to display the Select Device dialog box 9 Make sure Show all devices is selected 10 In the Manufacturers list select Standard port types In the Models list select ECP Printer Port if available 11 Select OK or Close on each window to select the choice and close the window If the Version Conflict dialog box appears select Yes to keep the existing version 12 Select OK to close ...

Страница 149: ...ab Figure C 4 Device Manager tab of System Properties dialog box 4 Click the Plus sign next to Ports COM LPT to display a list of ports 5 From the Ports list select the port such as COM1 or COM2 Figure C 4 6 Select the Properties button to display the port settings If the PC has more than one serial port make sure you view the settings for the serial port to which the printer is attached i MagnaUs...

Страница 150: ...ect the Port Settings tab 8 Select the following settings 9 When the settings are correct click OK to save settings and close the dialog box Setting Value Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None MagnaUserGuide book Page 11 Friday May 5 2000 1 09 PM ...

Страница 151: ...1 ABA data on track 2 and TTS data on track 3 IATA International Air Transport Association The maximum field length for IATA format is 76 characters IATA allows spaces upper case alphabetic characters numeric characters and the following special characters _ ABA American Bankers Association The maximum field length for ABA format is 37 characters ABA allows numeric characters and the following spe...

Страница 152: ... alphabetic characters and special characters From a PC running Japanese Windows NT 4 0 or Japanese Windows 98 NTT supports 55 Katakana characters The special characters include _ and the following Japanese language special characters Japanese Windows NT required The 55 Katakana characters include the following 45 Katakana characters and the following 10 Katakana characters MagnaUserGuide book Pag...

Страница 153: ... 48 0 0 Start Sentinel SS ASCII character 37 59 59 127 None End Sentinel ES ASCII character 63 63 63 127 None Lowest ASCII Character space 32 0 48 0 48 1 0 Highest ASCII Character _ 95 63 63 126 255 Character level parity VRC Odd Odd Odd Even None Cumulative parity LRC Even Even Even Even None Density in bits per inch 210 75 210 210 210 Data bits per character 6 4 4 7 8 Maximum number of encodable...

Страница 154: ...making 3 11 material B 6 overlay cleaning B 9 position of printing 5 19 printer cleaning B 9 printer test 2 31 proximity 2 22 quality 6 2 remove completed 3 13 run cleaning card 3 1 sample 2 29 size B 6 specifications B 5 storage B 8 thickness 2 12 card cartridge 1 5 B 14 card creation application 1 2 2 29 3 11 card output stacker 1 6 B 14 cartridge load overlay 2 18 printhead B 11 remove overlay ...

Страница 155: ...t 1 9 2 9 C 1 electrical requirements 2 2 environmental conditions 2 4 errors fixing 3 14 exception card slot 1 5 F faded cards 6 6 fixing problems 3 14 fuse B 15 H humidity 2 4 I icon options 1 10 status monitor 3 2 3 3 3 5 image quality blank spots 6 3 blurry image 6 5 blurry text 6 5 data unevenly positioned 6 5 discolored image 6 6 faded image 6 6 image not printed 6 4 image upside down 6 5 li...

Страница 156: ...on on card 5 20 remove cartridge 2 17 replace cartridge 2 20 roller cleaning stick B 10 setting temperature pressure and speed 5 20 supply cartridge 1 8 supply part numbers B 4 overlay cleaning card B 9 P parallel port connecting 2 9 PC requirement 1 11 settings C 1 patch overlay B 4 PC application 3 12 card creation application 1 10 messages 3 14 network setup 5 7 ports 2 9 requirements 1 10 sett...

Страница 157: ...onitor 3 8 test card 2 31 troubleshooting 6 2 values 5 18 printer driver about 1 2 card creation application 3 1 3 11 CD ROM B 10 change settings 3 1 from the Internet 5 1 installing 2 25 2 26 messages 3 14 PC requirements 1 10 reinstalling 5 1 5 3 removing 5 1 5 2 test page 5 5 printer parts card cartridge 1 5 B 14 card output stacker 1 6 B 14 duplex module 1 7 ECP parallel port 1 9 interface cab...

Страница 158: ...serial cable smart card B 13 serial port 1 9 2 10 service messages 3 14 3 15 obtaining 6 15 provider 2 9 who to call 6 1 Service Pack for Windows NT 4 0 2 25 5 3 ship the printer 6 16 shipping carton 2 5 single card slot 1 5 site requirements 2 1 smart card debower 2 22 icon 1 10 serial cable B 13 serial port 1 9 2 10 stacker 1 6 Start menu 2 26 5 2 status light 1 7 status monitor displaying 3 8 e...

Страница 159: ...t quality 6 2 printer 6 2 W Web download printer driver 5 1 weight 2 2 who to call for assistance 2 9 Windows installing the printer driver 2 25 permissions 5 5 C 5 printer sharing 5 7 reinstalling printer driver 5 3 removing the printer driver 5 1 test page 2 33 5 5 upgrading the printer driver 5 1 Windows 98 PC settings C 7 Windows NT installing printer driver 5 2 PC settings C 4 permissions C 5...

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