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Cisco TelePresence Management Suite Installation and Getting Started Guide
Page 62 of 70
Reporting
Cisco TMS constantly collects data from the systems that it manages, as well as logging activity that
takes place in Cisco TMS itself. The Reporting section gives administrators the ability to visualize and
review historical data from their conferencing network.
Cisco TMS collects valuable data such as Call Detail Reports, Diagnostic Events and Alerts from
systems, details on how people are scheduling calls, comparisons of scheduled vs. actual usage, and
even a ROI Calculator based on actual conferencing usage.
Reports are available from the Reporting menu and are categorized to represent. Cisco TMS offers
numerous reports and they all use the same basic interface.
Figure 46 An example report from the Conferencing Statistics Report.
Each of the reports shares the following tools:
Filtering - The top section provides filter and search criteria to allow you to control what data the
report encompasses, including date ranges, types, and systems or users to include. You can also
save a group of settings as a Template to reuse later by clicking Save as Template.
Chart View – A graphical representation of the data. The chart type depends on the data being
displayed, including line, bar or pie charts.
Data view - The actual data in the report, such as the call history, event log, or conference
history, shown in a table format. This information can be exported to Excel for further analysis by
clicking Export to Excel.
Report View - Puts the Chart view into a presentation format that can be exported to a PDF file
by clicking Export to PDF.
See the
Cisco TMS Administrator Guide
and Online help for further instructions.