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Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
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Chapter 7
Troubleshooting the DPA 7630/7610
Working with the Event Log
Selecting Logging Levels and Logged Ports
You can set the DPA 7630/7610 to log progressively more detail (information,
errors, or warnings), or you can restrict logging to specific ports.
Typically, you should only configure these options when working with a Cisco
technical representative because the nature of the problem determines the amount
of information required to resolve it.
Caution
You should not have the DPA 7630/7610 log any levels set to “ warnings
+ info + trace” unless you are actively troubleshooting, or the DPA 7630/7610
might experience degraded performance.
To set logging levels or logged ports, perform these steps:
Step 1
From the main screen, choose Diagnostics.
Step 2
Choose Event log.
Step 3
Choose Set logging levels or Set logged ports.
Step 4
Work with a Cisco technical representative to determine the best options to
choose and enter.
Displaying Recent Messages
You can obtain a list of recent messages from the DPA 7630/7610 to help you
resolve some configuration issues.
To display recent messages, perform these steps:
Step 1
From the main screen, choose Diagnostics.
Step 2
Choose Event log.
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