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Chapter 7
Troubleshooting the DPA 7630/7610
Resolving Error and Warning Messages
7-26
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
78-11069-03
<port> Definity MWI
controller <port>
not up
A request to set or clear a
Definity MWI light was
received from the Octel
system, but the
corresponding port
connected to the PBX is not
responding.
Verify that the cabling between the DPA 7630
and the Definity and Octel systems is set up
properly.
Refer to the
“Connecting to the Telco
Connectors” section on page 3-10
for
instructions on configuring these connections.
Definity MWI OFF
dial string not set
You have not configured the
dialing sequence options for
turning off MWI on the
Definity/Octel systems.
1.
From the DPA 7630 main menu, choose
Configure.
2.
Choose Octel/Definity integration
configuration.
3.
Choose Definity MWI OFF
pre-extension dial string.
4.
Enter the appropriate values obtained
from the Octel and Definity systems.
Table 7-10
Definity Errors and Warnings Explanation (continued)
Error
Explanation
Action
Содержание DPA 7610
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