![background image](http://html.mh-extra.com/html/cisco/dpa-7610/dpa-7610_administration-manual_64877144.webp)
Chapter 7
Troubleshooting the DPA 7630/7610
Resolving Error and Warning Messages
7-22
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
78-11069-03
Table 7-8
Cisco CallManager Errors and Warnings Explanation
Error
Explanation
Action
CM MWI ON DN not
set
You have not configured the
options for enabling MWI
on the Cisco CallManager
system.
1.
From the DPA 7630/7610 main menu,
choose Configure.
2.
Choose CallManager.
3.
Choose CallManager MWI ON
directory number.
4.
Enter the appropriate values obtained
from the Cisco CallManager system.
CM MWI OFF DN not
set
You have not configured the
options for disabling MWI
on the Cisco CallManager
system.
1.
From the DPA 7630/7610 main menu,
choose Configure.
2.
Choose CallManager.
3.
Choose CallManager MWI OFF
directory number.
4.
Enter the appropriate values obtained
from the Cisco CallManager system.
CM MWI queue full
The MWI queue for the
virtual port is full. You
might have too many MWI
lines assigned to the
DPA 7630/7610.
Consider using multiple DPA 7630/7610
systems to off-load the MWI activity. Refer to
“Using the Multiple Integration” section on
page 2-13
for additional instructions.
Failed to set
CallManager MWI
The MWI on the
Cisco CallManager system
was not set.
1.
Verify that Cisco CallManager is
up-and-running properly.
2.
Verify the Ethernet network connection
between the DPA 7630/7610 and
Cisco CallManager.
<num> Queued
messages for down
virtual port
The virtual port is down, and
there are queued MWIs.
This message repeats hourly
until the port is up.
1.
Verify that Cisco CallManager is
up-and-running properly.
2.
Verify the Ethernet network connection
between the DPA 7630/7610 and
Cisco CallManager.
Содержание DPA 7610
Страница 4: ......
Страница 12: ...Contents xii Cisco DPA 7630 7610 Voice Mail Gateways Administration Guide 78 11069 03 ...