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6-7
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
78-11069-03
Chapter 6
Configuring Telephony Settings
Configuring Octel/Meridian 1 Integration Settings
Configuring Octel Incoming Call Mode
You can configure the Octel system to handle incoming calls using hunt or ACD
groups, and you must set the DPA 7610 to use the same mode. See
“Determining
Incoming Call Mode” section on page 4-15
to verify the mode used.
To set the incoming call mode on the DPA 7610, perform these steps:
Step 1
From the main menu, choose Configure.
Step 2
Choose Octel incoming call mode.
Step 3
Choose the appropriate incoming call mode:
•
ACD
•
Hunt
Step 4
Restart the DPA 7610.
Setting the Port Disable Policy on the DPA 7610
The disable policy is designed to prevent the Octel system from assuming a port
is up when there is not an active Cisco CallManager or PBX connection.
Changing this policy can prevent the Octel system from attempting outgoing calls
or setting MWIs. This might be useful if you have configured your system for
redundancy. For example, if the Octel MWI lines are distributed between two
DPA 7610 systems and the first DPA 7610 loses its connection to
Cisco CallManager, the ports connecting to the first DPA 7610 are disabled, and
the Octel system only sends MWIs to the second DPA.
Note
The Cisco CallManager connection is considered lost if the DPA 7610 recognizes
that it is down and has been down for 60 seconds.
Step 1
From the main menu, choose Configure.
Step 2
Choose Octel/Meridian 1integration.
Step 3
Choose Octel connection disable policy.
Содержание DPA 7610
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