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Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
Chapter 2 Alarm Troubleshooting
2.6.183 SW-VER
2.6.183 SW-VER
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Logical Object: EQPT
The Software Version condition is reported when a new software version is activated on the
ONS 15600 SDH. When a new version of software is uploaded, it results in the active TSC card running
the new version and the standby TSC card running the old version. This situation raises the SW-VER
condition. It remains until the user accepts the new version in the CTC. The acceptance causes the
standby TSC card to reboot and upload the new version.
If the user does not accept the version, the active TSC card switches to the standby TSC card with the
original version. After the switch, the new standby TSC card reverts to the previous version.
2.6.184 SYNCCLK
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Object: NE
A Synchronization Clock Unavailable alarm occurs when both TSC cards lose their timing function.
Clear the SYNCCLK Alarm
Step 1
From node view, click the
Provisioning > Timing > General
tabs.
Step 2
Check the current configuration for REF-1 of the NE Reference.
Step 3
If the primary reference is a BITS input, complete the
“Clear the LOF (BITS) Alarm” procedure on
Step 4
If the primary reference clock is an incoming port on the ONS 15600 SDH, complete the
(STMN) Alarm” procedure on page 2-83
.
Step 5
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1 800 553-2447).
2.6.185 SYNC-FREQ
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
Logical Objects: BITS, STMN
The Synchronization Reference Frequency Out of Bounds alarm occurs when the synchronization
frequency reference for the NE (node) is not within acceptable boundaries.
Clear the SYNC-FREQ Alarm
Step 1
Verify that the internal or BITS timing reference is stable. The timing reference is located on the active
TSC card. Check for any alarms against this card and troubleshoot them.
Step 2
If the alarm does not clear, complete the
“Soft-Reset a Card Using CTC” procedure on page 2-130
.
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