C H A P T E R
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Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
1
General Troubleshooting
This chapter provides procedures for troubleshooting the most common problems encountered when
operating a Cisco ONS 15600 SDH. To troubleshoot specific ONS 15600 SDH alarms, see
If you cannot find what you are looking for, contact the Cisco Technical
Assistance Center (1 800 553-2447)
.
For an update on End-of-Life and End-of-Sale notices, refer to
http://cisco.com/en/US/products/hw/optical/ps4533/prod_eol_notices_list.html.
This chapter begins with the following sections on network problems:
•
1.1 Network Troubleshooting Tests, page 1-2
—Describes loopbacks and hairpin circuits, which
you can use to test circuit paths through the network or logically isolate faults.
Note
For network acceptance tests, refer to the
Cisco ONS 15600 SDH Procedure Guide
.
•
1.2 Troubleshooting Optical Circuit Paths With Loopbacks, page 1-6
—Explains how to perform the
tests described in the
“1.1 Network Troubleshooting Tests” section on page 1-2
for STM-N ports
and cards.
•
1.3 Troubleshooting an Ethernet Circuit Path With Loopbacks, page 1-29
—Explains how to
perform the tests described in the
“1.1 Network Troubleshooting Tests” section on page 1-2
Gigabit Ethernet (GIGE) ASAP card ports.
The remaining sections describe symptoms, problems, and solutions that are categorized according to
the following topics:
•
1.4 Using CTC Diagnostics, page 1-48
—Provides procedures for testing LED operation and
downloading a machine-readable diagnostic information file to be used by Technical Support.
•
1.5 Restoring the Database to a Previous or Original Configuration, page 1-50
—Provides
troubleshooting for node operation errors that might require procedures to restore software data or
restoring the node to the default setup.
•
1.6 PC Connectivity Troubleshooting, page 1-51
—Provides troubleshooting procedures for PC and
network connectivity to the ONS 15600 SDH.
•
1.7 CTC Operation Troubleshooting, page 1-57
—Provides troubleshooting procedures for Cisco
Transport Controller (CTC) login or operation problems.
•
1.8 Circuits and Timing, page 1-66
—Provides troubleshooting procedures for circuit creation, error
reporting, and timing reference errors and alarms.
•
1.9 Fiber and Cabling, page 1-69
—Provides troubleshooting procedures for fiber and cabling
connectivity errors.
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