1-64
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
Chapter 1 General Troubleshooting
1.7.9 Superuser Password Needs to Be Reset
Verify Correct Username and Password
Step 1
Ensure that your keyboard Caps Lock key is not turned on and affecting the case-sensitive entry of the
user name and password.
Step 2
Contact your system administrator to verify the user name and password.
Step 3
Contact the Cisco TAC to create a new user name and password. See the
Submitting a Service Request” section on page xxxii
1.7.9 Superuser Password Needs to Be Reset
Symptom
The Superuser password has been lost or compromised.
describes the potential cause of the symptom and the solution.
Reset the ONS 15600 SDH Password
Note
To complete this procedure, you must be on site and have IP connectivity to the node.
Step 1
Locate the recessed button labeled LAMP TEST on the front of the active TSC card.
Table 1-13
Username or Password Mismatch
Possible Problem
Solution
The username or
password entered does
not match the
information stored in
the TSC card.
All ONS nodes must have the same username and password created to
display every ONS node in the network. You can also be locked out of certain
ONS nodes on a network if your username and password were not created on
those specific ONS nodes.
For initial login to the ONS 15600 SDH, type the
CISCO15
user name in
capital letters, type the
otbu+1
password, and click
Login
.
See the
“Verify Correct Username and Password” procedure on page 1-64
The username or
password does not
match the information
stored in the RADIUS
server database.
If the node has been configured for RADIUS authentication, the username
and password are verified against the RADIUS server database rather than
the security information in the local node database. For more information
about RADIUS security, refer to the “Security” chapter in the
Cisco ONS 15600 SDH Reference Manual
.
Table 1-14
No IP Connectivity Exists Between Nodes
Possible Problem
Solution
A security breach or
record-keeping error
has occurred.
Reset the ONS 15600 SDH to the default Superuser UID and password
combination using the lamp test button using the
ONS 15600 SDH Password” procedure on page 1-64
.
Содержание Cisco ONS 15600 SDH
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