2-36
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
Chapter 2 Alarm Troubleshooting
2.6.31 CTNEQPT-PB-A
Note
It takes approximately 20 minutes for the active TSC card to transfer the system software to the newly
installed TSC card. Software transfer occurs in instances where different software versions exist on the
two cards. When the transfer completes, the TSC card reboots and goes into standby mode after
approximately three minutes.
Clear the CTNEQPT-PB-A Alarm
Step 1
If the alarm occurs against a single traffic (STM-N) card, continue with
. If the alarm occurs
against multiple traffic cards, it indicates a problem with the SSXC card. Continue with
Step 2
If the traffic card ports are part of an SNCP, switch the single circuit on the span using instructions in
the “Maintain the Node” chapter in the
Cisco ONS 15600 SDH Procedure Guide
. If the ports are part of
a 1+1 protection group, complete the
“Initiate a 1+1 Protection Port Force Switch Command” procedure
.
Step 3
Complete the
“Hard-Reset a Card Using CTC” procedure on page 2-131
Step 4
If the CTC reset does not clear the alarm, complete the
“Reset a Card with a Card Pull (Reseat)”
for the reporting card.
Caution
Always use the supplied electrostatic discharge wristband when working with a powered
ONS 15600 SDH. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf
assembly.
Step 5
If the alarm does not clear, complete the appropriate procedure in the
“2.8.4 Physical Card Reseating,
Resetting, and Replacement” section on page 2-133
.
Note
If the traffic card is implicated and you are able to continue using the traffic card with one port
out of service, perform a bridge and roll to move the port traffic to a free port. Refer to the
“Manage Circuits” chapter in the
Cisco ONS 15600 SDH Procedure Guide
for instructions.
Label the bad port and take it out of service until the card can be replaced.
Step 6
If you replace the traffic card and the alarm does not clear, an SSXC card problem is indicated. If an
automatic switch to the alternate copy SSXC card occurred, the SSXC card can be serviced. If traffic has
not switched, request a preferred copy switch by completing the
Preferred Copy Switch” procedure on page 2-132
.
To determine which SSXC card is the preferred copy and whether it is currently being used, in node view
go to the Maintenance > Preferred Copy window. The Data Copy area Preferred field shows Copy A or
Copy B. The Currently Used field shows the copy being used.
Note
In CTC, Copy A refers to the SSXC card in Slot 6. Copy B refers to the SSXC card in Slot 8.
Either copy might be chosen as the preferred copy SSXC card. The other SSXC card is called
the alternate SSXC card in this chapter.
Continue with
.
Step 7
Perform a CTC soft reset on the SSXC card by completing the following steps:
a.
Display node view.
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