Additional Information
139
Trouble?
Tro
u
ble
s
hooting
If you have a problem with your camcorder, refer to thi
s
s
ection.
S
ome-
time
s
what you thin
k
i
s
a malfunction of the camcorder may have the
s
imple
s
t of
s
olution
s
- plea
s
e read the “CHEC
K
THI
S
FIR
S
T” box
before going on to the more detailed problem
s
and
s
olution
s
. Con
s
ult
your dealer or a Canon
S
ervice Center if the problem per
s
i
s
t
s
.
CHECK THI
S
FIR
S
T
Power source
The camcorder will not t
u
rn on or it t
u
rn
s
off by it
s
elf.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack.
- Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside the charging range. If the battery pack’s tem-
perature is below 0 °
C
, warm it before charging it; if it is above 40 °
C
, let the battery pack
cool down before charging it.
-
C
harge the battery pack in temperatures between 0 °
C
and 40 °
C
.
- The battery pack is faulty. Replace the battery pack.
A noi
s
e can be heard from the compact power adapter.
- A faint sound can be heard while the compact power adapter is connected to a power outlet.
This is not a malfunction.
The battery pack i
s
exha
us
ted extremely q
u
ickly even at normal temperat
u
re
s
.
- The battery may have reached the end of its battery life. Buy a new battery pack.
Power supply
• I
s
the battery charged? I
s
the compact power adapter correctly con-
nected to the camcorder? (
18)
Recording
• Did you turn the camcorder on and correctly
s
et it to recording mode?
(
24) If you are recording on a memory card, i
s
one correctly
in
s
erted into the camcoder? (
33)
Playback
• Did you turn the camcorder on and correctly
s
et it to playback mode?
(
42, 82) If you are playing back recording
s
from a memory card, i
s
one correctly in
s
erted into the camcorder? (
33) Doe
s
it contain any
recording
s
?