6- 22
When You Cannot Print
TOP
Chapter 3
Printing Methods for
Different Objectives
Chapter 4
Maintaining the
Printer
Chapter 5
Using the Printer in a
Network Environ-
ment
Chapter 6
Troubleshooting
Chapter 7
Operation of the
Function Menus
Index
Contents
Chapter 2
Using a Variety of
Media
Chapter 1
Basic Procedures
Ejected Paper Is Blank
Problem1:
A blank page is ejected from the previous print
job.
Solution1: The print job starts after the blank page is
ejected.
Problem2:
The leading edge of the roll media is cut to an
even length.
Solution1: When the roll was loaded, a plain cut sheet was
ejected as part of the normal procedure to align
the roll media correctly. When the preparation is
finished, the printer is ready to print.
Problem3:
Printhead nozzles are blocked.
Solution1: Print a nozzle check pattern to confirm the
condition of the printhead. If a nozzle is blocked,
perform the printhead cleaning procedure.
(
→
P.4-38
)
Problem4:
An ink tank has run out of ink.
Solution1: Check the ink tanks and replace any empty ink
tanks. (
→
P.4-2
)
Problem5:
Printer is damaged.
Solution1: Contact a Canon service center.
Cannot Print on Network
Cannot Print from a TCP/IP Network
Problem1:
The LAN port and network cable are not
connected correctly.
Solution1: Confirm that the connection of the cable that
connects the printer to the network is secure,
then press the
Power
button to cycle the printer
off and on again. (
→
P.5-5
)
Problem2:
The printer cannot recognize automatically the
LAN communication method.
Solution1: Use the printer operation panel to select
Interface Setup
>
Ethernet Driver
then set
each item for the communication method that is
being used on the LAN. (
→
P.5-5
)
Problem3:
The TCP/IP network is not set correctly.
Solution1: Confirm that the IP Address is set correctly.
(
→
P.5-7
)