Section 10. Troubleshooting
564
Watchdog errors may cause comms disruptions, which can make diagnosis and
remediation difficult. The CR1000KD Keyboard/Display will often work as a
user interface when comms fail. Information on CR6 crashes may be found in
three places.
•
WatchdogErrors
(p. 641)
field in the
Status
table
•
Watchdog.txt file on the
CPU: drive
(p. 494).
Some time may elapse
between when the error occurred and the Watchdog.txt file is created.
Not all errors cause a file to be created. Any time a watchdog.txt file is
created, please consult with a Campbell Scientific support engineer.
•
Crash information may be posted at the end of the
CompileResults
(p.
register in the
Status
table.
10.5.4.8.1 Status Table WatchdogErrors
Non-zero indicates the CR6 has crashed, which can be caused by power or
transient-voltage problems, or an operating-system or hardware problem. If
power or transient problems are ruled out, the CR6 probably needs an
operating-system update or
repair
(p. 5)
by Campbell Scientific.
10.5.4.8.2 Watchdoginfo.txt File
A
WatchdogInfo.txt
file is created on the CPU: drive when the CR6 experiences
a software reset (as opposed to a hardware reset that increment the
WatchdogError
field in the
Status
table). Postings of
WatchdogInfo.txt
files
are rare. Please consult with a Campbell Scientific support engineer at any
occurrence.
Debugging beyond identifying the source of the watchdog is quite involved.
Please contact a Campbell Scientific support engineer for assistance. Key things
to look for include the following:
•
Are multiple tasks waiting for the same resource? This is always caused
by a software bug.
•
In newer operating systems, there is information about the memory
regions. If anything like
ColorX: fail
is seen
,
this means that the
memory is corrupted.
•
The comms memory information can also be a clue for PakBus and TCP
triggered watchdogs. For example, if COM1 is the source of the
watchdog, knowing exactly what is connected to the port and at what
baud rate and frequency (how often) the port is communicating are
valuable pieces of information.
10.6 Troubleshooting — Operating Systems
Updating the CR6 operating system will sometimes fix a problem. Operating
systems are available, free of charge, at
www.campbellsci.com/downloads
.
Содержание CR6 Series
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Страница 76: ...Section 5 Overview 76 FIGURE 20 Half Bridge Wiring Example Wind Vane Potentiometer ...
Страница 80: ...Section 5 Overview 80 FIGURE 23 Pulse Input Wiring Example Anemometer ...
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Страница 251: ...Section 7 Installation 251 FIGURE 46 Running Average Frequency Response FIGURE 47 Running Average Signal Attenuation ...
Страница 454: ...Section 8 Operation 454 FIGURE 104 Narrow Sweep High Noise ...
Страница 459: ...Section 8 Operation 459 FIGURE 106 Vibrating Wire Sensor Calibration Report ...
Страница 535: ...Section 8 Operation 535 8 11 2 Data Display FIGURE 121 CR1000KD Displaying Data ...
Страница 537: ...Section 8 Operation 537 FIGURE 123 CR1000KD Real Time Custom ...
Страница 538: ...Section 8 Operation 538 8 11 2 3 Final Storage Data FIGURE 124 CR1000KD Final Storage Data ...
Страница 539: ...Section 8 Operation 539 8 11 3 Run Stop Program FIGURE 125 CR1000KD Run Stop Program ...
Страница 541: ...Section 8 Operation 541 FIGURE 127 CR1000KD File Edit ...
Страница 542: ...Section 8 Operation 542 8 11 5 PCCard Memory Card Management FIGURE 128 CR1000KD PCCard Memory Card Management ...
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Страница 549: ...Section 9 Maintenance Details 549 FIGURE 133 Separate Back Shell from Module FIGURE 134 Disconnect Battery Connector ...
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Страница 610: ...Section 11 Glossary 610 FIGURE 137 Relationships of Accuracy Precision and Resolution ...
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