152
en | Troubleshooting and Checks
DiBos/DiBos Micro
F.01U.033.308 | V7 | 2009.09
Installation Guide
Bosch Sicherheitssysteme GmbH
10.2
Checking the Optional Network Connection
Information on networking
To install and test the network, you will require the following information from the network
provider:
–
IP address
–
Subnet mask
–
(Gateway)
Notes on testing the network
To install and test the network, use the following test program:
1.
Select
Start
->
Programs
->
Accessories
->
Command Prompt
.
2.
The commands available include:
ping
This command is only available if the TCP/IP protocol is installed.
ping localhost
This program checks the communication to the computer it is running on.
ping <remote station name> or
ping <remote station TCP/IP address>
The program checks the communication to the remote station.
arp -a
The program displays other computers after making contact with them.
ipconfig
Shows all current TCP/IP network configuration values (IP address, subnet mask, default
gateway)
tracert <remote station name>
This program determines the path taken to a destination.
net view
Displays all available remote stations.
External hard disks are not
recognized by the system.
Terminator missing.
Plug in terminator.
Hard disk ID used twice.
Set hard disk IDs in
ascending order.
Disks are not formatted.
Format disks for NTFS in Disk
Manager.
No ISDN connection
available.
Transmitter and receiver
connection passwords do not
match.
Check connection
passwords.
Wrong protocol is set.
Select appropriate protocol
(EURO-ISDN) via an ISDN-PCI
setup.
Malfunction
Possible cause
Solution
NOTICE!
Ping does not work if UDP tunneling is activated in the configuration.