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Programming & Using Telephone Features
Caller ID Features
8-19
Caller ID Inspect (F17)
8
Use this feature to view Caller ID information for a second call, without disconnecting the current
call or putting it on hold. You can inspect ringing, active, or held calls.
Considerations
8
■
Program Caller ID Inspect on a button with lights on a system display telephone.
■
Make sure the green light next to the Caller ID Inspect button is fluttering before pressing a
line or pool button; otherwise, the call you are on is disconnected, and you are connected to
the call on the line or pool button that was pressed.
■
You can inspect outside calls that appear on intercom buttons. (If the call is an intercom call,
the factory-set display is shown.)
■
If you are not active on a call, you can press line, pool, and intercom buttons to view Caller ID
or Call Coverage information for those lines; however, if you pick up the handset, you join or
answer the call shown on the display.
■
If you program a Caller ID Name Display button, you can toggle between Caller ID name and
Caller ID number while inspecting lines.
■
You can view the Caller ID name and number on a two-line display telephone while a call is
ringing on systems of Release 4.0 or later.
■
A user at a covering extension who has a system display telephone and who is busy on a call
can use Caller ID Inspect to view the number of the extension from which a Call Coverage
call is being sent.
■
Caller ID information is unavailable on T1 lines.
Programming
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To program a Caller ID Inspect button:
1. Press
f00
.
2. Press a programmable button with lights.
3. Press
f17
.
4. Program another button for this extension, or exit programming mode.
Using Caller ID Inspect
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To use Caller ID Inspect:
1. While active on a call, press the programmed button.
The green light flutters. Caller ID Inspect is activated.
2. Press a line, pool, or
i
button.
The Caller ID or Call Coverage information for the selected line, pool, or intercom is
displayed.