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SGM3000 Series Smart Meters
User Manual

GEH-7111-1.00-2

Restricted

Table 14 Fault Symptoms Without Codes

Symptom

Probable Cause

Remedy

High/low demand
registration

a. Terminal wiring error

b. Meter internal wiring defective

c. Defective sensor

a. Rewire according to applicable

diagram.

b. Check that voltage and current

connectors are seated properly. Check
the leads for damage.

c. Replace meter.

Meter overheats

a. Meter terminal has insufficient

capacity or is not adequately
wired.

b. Meter is overloaded.

c. Poor connection at terminal

a. Replace mounting with a higher

ampere rated installation.

b. Use transformer rated installation.

c. Redo terminal connections.

Meter runs slow

a. Terminal wiring error

b. Meter internal wiring defective

c. Defective sensor

a. Rewire according to applicable

diagram.

b. Check that voltage and current

connectors are seated properly. Check
the leads for damage.

c. Replace meter.

No display

a. Circuit de-energized

b. Meter internal wiring defective

a. Check circuit voltages.

b. Check that the voltage and current

sensors are properly connected. Also
check the wires for damage.

Содержание SGM3000 Series

Страница 1: ...SGM3000 Series Smart Meters User Manual GEH 7111 Version 1 00 Revision 3...

Страница 2: ...hed to its customer solely to assist that customer in the installation testing operation and or maintenance of the equipment described This document shall not be reproduced in whole or in part nor sha...

Страница 3: ...r Models Physical Variants 17 SGM3011 19 SGM3013 19 SGM3022 19 SGM3023 19 SGM3030 20 SGM3031 20 SGM3033 20 SGM30C2 20 2 6 Backup Power Supply 20 Battery Backup 20 Super Capacitor Backup 20 2 7 Communi...

Страница 4: ...ta Storage Formats 34 Demand Calculations 35 Demand Reset 36 Data Accumulations 36 Storage of Accumulation Demand Data 36 3 3 Load Profile Storage 37 Memory Requirements 37 Time of Use Storage 38 Numb...

Страница 5: ...Clock 50 Setting Date and Time 51 Date and Time Format 51 4 7 Auxiliary Load Control 52 General Specifications 52 Load Control Relay Visual Status 52 Restriction to Protect Critical Customers 53 Auxi...

Страница 6: ...69 Scroll Switch Actions 69 Liquid Crystal Display Information 70 Liquid Crystal Display Symbols 70 8 Maintenance Instructions 75 8 1 Recommended Procedures 75 Meter Testing Tools 75 8 2 Field Accurac...

Страница 7: ...ure 12 SGM3023 Terminal Connections 63 Figure 13 SGM3030 Terminal Connections 63 Figure 14 SGM3031 Terminal Connections 64 Figure 15 SGM3033 Terminal Connections 64 Figure 16 SGM30C2 Terminal Connecti...

Страница 8: ...us 73 Figure 30 LCD AMI Signal Strength Status 73 Figure 31 LCD Low Battery Indicator 74 Figure 32 LCD Warning Alert Indicator 74 Figure 33 Pulse Output Ports 75 Figure 34 SGM3000 Liquid Crystal Displ...

Страница 9: ...7 SGM3000 Voltage Ranges 230 V 20 59 Table 10 Meter Terminal Configuration Summary 60 Table 13 Error Code Display 79 Table 14 Er 000 002 79 Table 16 Er 000 200 80 Table 17 Er 001 000 80 Table 18 Er 10...

Страница 10: ...tended to replace the extensive training necessary to install or remove meters from service Any work on or near energized meters meter sockets or other metering equipment presents the danger of electr...

Страница 11: ...rces of electric power Assume that all circuits are live until they have been completely de energized tested and tagged Pay particular attention to the design of the power system Consider all sources...

Страница 12: ...12 GEH 7111 1 00 2 Restricted If the meter is used in a manner not specified in this manual the protection provided by the equipment may be impaired Changes or modifications made to the unit not autho...

Страница 13: ...ters SGM3030 SGM3031 SGM3033 SGM30C2 all share the same housing and footprint All the meters have a common layout for buttons optical port display and pulse indicators The AMI modules are also shared...

Страница 14: ...I module Consistent functionality with multiple AMI technologies as Smarts are under the meter cover PLC back haul support with no exposed cables Greater number of TOU rates to meet retailer needs and...

Страница 15: ...ponents shared by all of the SGM3000 Series meters A base component Brass barrel terminals relays and shunt CTs fixed to the base of the meter A heat isolator that covers the terminal relay shunt CT s...

Страница 16: ...pendent communication ports Local optical port AMI interface port ZigBee HAN port and power line interface port Configurable Time of Use TOU operation to support full flexibility tariffing Flexible ca...

Страница 17: ...cal Rating Vibration Shock The meter is designed to work in mechanical environments classified as class M1 as described in DIRECTIVE 2004 22 EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 31 Marc...

Страница 18: ...ead of a number The fourth digit represents the number of relays in the meter The following table summarizes the eight meters in the SGM3000 Series Smart Meters family Table 2 SGM3000 Series Smart Met...

Страница 19: ...00 A main supply relay and a 32 A load control relay The SGM3022 meter has a dedicated terminal connected to the second element to support connection of micro generation power systems and will measure...

Страница 20: ...available with a battery backup option The backup battery will have sufficient capacity to maintain the meter timing mechanism for a total period of 2 years when off the main supply The battery is a...

Страница 21: ...200 bps The optical port supports performance levels of the download of 90 days of 30 minute load profile data in less than 35 seconds per channel Figure 4 Optical Ports Serial Port The SGM3000 Serie...

Страница 22: ...trically isolated from the mains supply Advanced Metering Infrastructure AMI Interface The SGM3000 Series meters have a universal AMI communication interface The meters have a dedicated UART communica...

Страница 23: ...e access functionality if a configurable number of successive incorrect passwords are entered The meters will prevent access for a defined period of time if the number of successive incorrect logins e...

Страница 24: ...to discourage tampering by preventing a view of the conductors and connections under the terminal cover The SGM3000 Series meter terminal cover assembly has a mechanism to detect when the terminal cov...

Страница 25: ...a schematic diagram and description of all physical elements on the terminal block the arrangement of active and neutral terminals for the conductors and an identifying number defining the specific va...

Страница 26: ...e detected on phase A Whether there is voltage detected on phase B Three phase meters only Whether is voltage detected on phase C Three phase and dual element meters only State of the primary supply r...

Страница 27: ...meters as well as direct connect variants with load control also have a 2 A relay for auxiliary load control functionality The supply disconnect reconnect relay has a maximum current of 2 A Relay Stat...

Страница 28: ...d if the main supply relay is closed A display scroll button The display scroll button toggles through the various meter displays and also provides a means to initiate timed scrolling of the various m...

Страница 29: ...cuit board and provides functionality such as calculation of energy values real time clock and LCD driver The application processor resides on the main metering circuit board and provides functionalit...

Страница 30: ...the AMI communication interface The metrology firmware cannot be upgraded The meter supports firmware upgrade with ANSI C12 18 protocol and the DLMS COSEM protocol There will be a unique customer key...

Страница 31: ...measurement of multiple electricity based observables 3 1 1 1 Active Energy The SGM3000 Series meters support measurement of the active energy delivered by the network to the premise and the measurem...

Страница 32: ...frequency measurement will be based on phase B If phase A and phase B are not available the frequency measurement will be based on phase C If phase A is enabled irrespective of the state of phase B a...

Страница 33: ...00 three phase meters support measurement of the current total harmonic distortion of each phase expressed as the ratio of RMS of the harmonic component of current divided by the RMS of the fundamenta...

Страница 34: ...Net active energy typically measured in kWh 3 2 Data Storage The following sections describe data storage functionality in the SGM3000 Series meters Data Storage Formats The SGM3000 Series meters supp...

Страница 35: ...ed Configuration of the demand parameters Selection of the demand calculation interval The demand calculation interval is selectable as follows To 5 minutes To 10 minutes To 15 minutes To 20 minutes T...

Страница 36: ...ed Each minute the meter will update the data accumulations with the data accumulated during that minute When a power failure is detected the meter will process the data accumulated since the most rec...

Страница 37: ...rofile recording and calculate the maximum number of data blocks available The observables and the storage interval for each channel will be defined independently of any other channel The meter will m...

Страница 38: ...registers will be provided in addition to the TOU rates The meter will display the price for energy accumulated in each TOU rate To set the price for an individual rate the user must provide the star...

Страница 39: ...asons with a minimum of four seasons The following season definitions are available The switch points for the daily time periods will be definable individually for each season The day type assigned to...

Страница 40: ...unds falling below the threshold when the event is generated The meter will generate a funds exhausted event when the available funds are zero 0 The funds exhausted event is classified as a critical p...

Страница 41: ...The CPP start event is classified as a critical priority event by default The meter will send a notification message via the AMI signal The meter will generate a CPP end event when a critical peak pr...

Страница 42: ...Load Control SGM3011 Single Yes No No SGM3013 Single Yes Yes Yes SGM3022 Single Yes Yes No SGM3023 Single Yes Yes Yes SGM3030 Three No No No SGM3031 Three Yes No No SGM3033 Three Yes Yes Yes SGM30C2 T...

Страница 43: ...t all out going circuits For example any auxiliary control load will also be disconnected The state of the main supply relay will be manually configurable locally using MeterMate And remotely via the...

Страница 44: ...ge in relay state caused by a supply schedule is the lowest priority If a supply disconnect reconnect action is currently taking place when another supply disconnect reconnect action is invoked the me...

Страница 45: ...ue with the end time for an event being the next event start time Desired state of the relay The relay can be set to the open state or the closed state Whether the relay is to be connected or armed wh...

Страница 46: ...holiday and there are no higher priority events in effect refer to both supply and load control event hierarchy when a scheduled relay event is to occur the scheduled event will be executed for the d...

Страница 47: ...r load management purposes via the AMI interface When an emergency state is activated the emergency automatic disconnection functionality will be active if the functionality has been enabled To activa...

Страница 48: ...ise Unauthorized Electronic Access The SGM3000 Series meters will disconnect the service automatically if unauthorized electronic access has been detected as defined by successive incorrect logins usi...

Страница 49: ...ply will only be reconnected if all enabled phases are re energized If the relay is open and a manual or automatic event to close the relay is pending the main supply relay will not be closed if an in...

Страница 50: ...The SGM3000 Series meters have the capability to automatically disconnect after a remote reconnection if there is excessive load detected flowing through the meter The meter can enable and disable th...

Страница 51: ...h Date Day Hour Minute and Second The meter will maintain 24 hour time internally Once the meter has set the date and time the firmware will verify the acceptance and correct setting of the real time...

Страница 52: ...For SGM3013 SGM3022 SGM3023 and SGM3033 meters the load control functionality will function independently for the 32 A relay and the 2 A relay For the SGM30C2 meter the load control functionality wil...

Страница 53: ...load control functionality defined throughout this section of the functional specification The load control enable disable flag can be configured at any time regardless of the current operating mode o...

Страница 54: ...ndicates that emergency override commands are to be ignored i e the relay is not considered part of a load control group The default value of the load control group identifiers is zero 0 Each relay ca...

Страница 55: ...ide message will include the duration of the emergency period in 15 minute increments from 1 15 minutes to 255 63 hours The meters will support the message executing immediately to put the meter into...

Страница 56: ...Configuration settings for the randomization will be treated separately for relay opening and relay closing When randomization is enabled the relay will not open close until a random time period has...

Страница 57: ...7 Load control relay reconnection based on a meter receiving an individual override message Load control relay reconnection after a under frequency disconnection note that under frequency disconnectio...

Страница 58: ...for a block diagram of the SGM3000 Series meter Figure 8 SGM3000 Series Block Diagram Note The configuration may vary slightly by the specific model or options This should be used for illustrative pu...

Страница 59: ...whether the main supply relay is open or closed or whether the meter is armed ready for closing of the main supply relay The main supply open close indicator is visible at all times The SGM3000 Series...

Страница 60: ...022 1 Direct 2 1 1 SGM3023 1 Direct 2 1 1 1 SGM3030 3 Direct 3 SGM3031 3 Direct 3 1 SGM3033 3 Direct 3 1 1 1 SGM30C2 3 CT 3 2 Single Phase Terminal Arrangements The single phase meters of the SGM3000...

Страница 61: ...nd two neutral terminals and two load control terminals The SGM3013 single phase meters are available in four primary terminals and two load control terminal arrangements The 32 A load control termina...

Страница 62: ...se meter are available in the following configurations Line in neutral neutral line out configuration Line in line out neutral neutral configuration Figure 11 SGM3022 Terminal Connections 6 1 2 4 SGM3...

Страница 63: ...ine and two neutral terminals The SGM3030 single phase meters are available in eight primary arrangements The SGM3030 will be available in the following configuration Line A in line A out line B in li...

Страница 64: ...line C out neutral neutral configuration Figure 15 SGM3033 Terminal Connections 6 2 1 4 SGM30C2 Terminals The SGM30C2 meters require six current three voltage and one neutral terminal The neutral ter...

Страница 65: ...on between the meter and the back office AMI system The AMI cartridge is located beneath the terminal cover The AMI cartridge can be replaced while the meter is powered and without breaking the meter...

Страница 66: ...distance B termed as the suspension triangle as illustrated below Figure 17 Mounting Hole Spacing Suspension Triangle The SGM3000 Series single phase meters support multiple mounting templates 6 6 Re...

Страница 67: ...ls as specific to each meter model c Where required remove punch outs from terminal cover d Attach terminal cover to meter and attach seal Note Do not overtighten the screw 7 Ensure all sealing screws...

Страница 68: ...erial number Country of manufacture if requested by customer Aclara meter model number Meter model name Meter type Number of phases and wires of the meter Number of measuring elements of the meter Yea...

Страница 69: ...display modes Normal Alternate Error Condition Reporting Scroll Switch Actions The sections following describe a variety of scenarios for information that may be displayed on the LCD of the meter and...

Страница 70: ...item that the meter can measure or calculate and the data values can be present in both lists The automatic cycling list will cycle between data values on the LCD in the sequence they are selected Th...

Страница 71: ...The LC1 and LC2 symbols represent the state of the load control relay s LCI coincides with the 40 A relay in the direct connect models and the second 2 A relay in the SGM30C2 model LC1 coincides with...

Страница 72: ...illuminated there is a leading condition Figure 24 LCD Current Status 7 2 3 4 LCD Numeric Data Values The numeric display provides seven full digits for numeric and alphanumeric display Data values wi...

Страница 73: ...g Infrastructure AMI interface or the Home Area Network HAN interface When the HAN symbol is illuminated there is an actual data transfer through the HAN port This will also illuminate when there is c...

Страница 74: ...ltage of the backup power course has fallen below a critical threshold If this occurs the meter will also create an event log entry and send an AMI notification Figure 31 LCD Low Battery Indicator 7 2...

Страница 75: ...SGM3000 Series meters are equipped with light emitting diodes LED for accuracy verification and a liquid crystal display with test displays 8 1 1 1 Visible LEDs The SGM3000 Series meters are equipped...

Страница 76: ...rmation on these annunciators refer to section 7 2 3 Liquid Crystal Display Symbols 8 2 Field Accuracy Test Test mode allows the meter to be tested for accuracy in the field without disturbing any bil...

Страница 77: ...easurements Check the meter calibration under three load conditions full load light load and full load with lagging power factor A minimum test time of 30 seconds is needed to reduce test uncertainty...

Страница 78: ...e The SGM3000 Series meters are durable devices however it should be handled and stored with care Specifications for temperature and humidity levels in storage are 40 C to 70 C but extremes of either...

Страница 79: ...further assistance Er 001 000 Firmware ROM code error Replace meter Er 100 000 Meter Chip error Replace meter 8 9 1 1 Er 000 002 Battery Failure Power Outage The Battery Failure Power Outage error ind...

Страница 80: ...t TOU calendar May be corrupt Billing Data May be corrupt 8 9 1 3 Er 001 000 Firmware Code Error The Firmware Code error indicates a failure in the memory used to store firmware When the meter is not...

Страница 81: ...ergy from the load leading power factor very high current flow or low voltage Note When multiple cautions occur they are combined For example CA 040 400 indicates leading quadergy and low potential Ta...

Страница 82: ...meter into the Default Demand mode and set the un programmed caution Programming the meter clears the un programmed caution 8 9 2 3 CA 000 040 Loss of Program The Loss of Program caution indicates tha...

Страница 83: ...7 CA 040 000 Leading kvarh The Leading kvarh caution indicates that the current leads the voltage instead of lagging it The meter tests the direction of the quadergy every five seconds using the kvar...

Страница 84: ...pacity or is not adequately wired b Meter is overloaded c Poor connection at terminal a Replace mounting with a higher ampere rated installation b Use transformer rated installation c Redo terminal co...

Страница 85: ...1 TOU Rates 10 Password Protection 4 levels of password protected user access Load Profile Multiple data channels 4 load profile intervals Sufficient memory for 2 years 4 channel 30 minute data Data S...

Страница 86: ...ent maximum basic 100 A 10A main element 40 A 10A load element Voltage Rating 220 V to 240 V 20 Frequency 50 Hz Accuracy active reactive Class 1 per IEC 62053 21 Class 2 per IEC 62053 23 Power Consump...

Страница 87: ...21 physical ANSI C12 18 Home Area Network ZigBee Smart Energy 1 1 TOU Rates 10 per element Password Protection 4 levels of password protected user access Load Profile Multiple data channels 4 load pr...

Страница 88: ...ase four wire Direct connect Current maximum basic 100 A 10A Voltage Rating 220 V to 240 V 20 line to neutral Frequency 50 Hz Accuracy active reactive Class 1 per IEC 62053 21 Class 2 per IEC 62053 23...

Страница 89: ...Home Area Network ZigBee Smart Energy 1 1 TOU Rates 10 per element Password Protection 4 levels of password protected user access Load Profile Multiple data channels 4 load profile intervals Sufficien...

Страница 90: ...7 kg Table 23 Standards Compliance Category Standards Agency Approval NMI M 6 Pattern Approved 2nd edition MID Approved ACMA C Tick Metrology Standards General AS 62052 11 AS 62053 21 Class 1 Wh AS 6...

Страница 91: ...00 Series Smart Meters User Manual Restricted GEH 7111 1 00 2 91 10 Meter Diagrams Figure 35 SGM3000 Single Phase Meter Diagram Note SGM3011 SGM3013 SGM3022 and SGM3023 all share the same mounting tem...

Страница 92: ...SGM3000 Series Smart Meters User Manual 92 GEH 7111 1 00 2 Restricted Figure 36 SGM3000 Three Phase Meter Diagram Note SGM3030 SGM3031 SGM3033 and SGM30C2 all share the same mounting template...

Страница 93: ...SGM3000 Series Smart Meters User Manual Restricted GEH 7111 1 00 2 93...

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