SGM3000 Series Smart Meters
User Manual
82
GEH-7111-1.00-2
Restricted
Caution Display
Probable Cause
Remedy
CA 400 000
a. Received kWh warning;
CT polarity is incorrect.
b. Energy is flowing from load to line.
c.
Meter’s internal wiring is defective.
a. Check meter wiring.
b. Disable caution. Check system
operating parameters if reverse
energy flow is unexpected.
c.
Check that sensor connector is
properly seated.
8.9.2.1 CA 000 001
—Low Battery
The Low Battery caution indicates a weak or missing battery. The meter periodically tests the
battery. The meter sets the Low Battery caution if the battery voltage is low. The Low Battery
caution is cleared when the battery test passes. The meter tests the battery under the following
conditions:
•
Power up
•
1st of each month (00:16)
•
Activation of the Display Switch (not in Test Mode)
•
MeterMate
Meter Communication command
8.9.2.2 CA 000 010
—Un-programmed
The Un-programmed caution indicates that the meter is not programmed and is functioning in a
default demand mode. The meter is shipped un-programmed unless it is ordered factory-
programmed. The MeterMate
Meter Communications Un-program command will put the
meter into the Default Demand mode and set the un-programmed caution. Programming the
meter clears the un-programmed caution.
8.9.2.3 CA 000 040
—Loss of Program
The Loss of Program caution indicates that a programming session was interrupted. The meter
sets the Loss of Program caution when a programming session is terminated abnormally. The
meter will roll back to the last good program and operate from it. If a meter has a Loss of
Program caution, reprogram the meter and the Loss of Program caution will be cleared.
8.9.2.4 CA 000 050
—Un-programmed and Loss of Program
The Un-programmed and Loss of Program caution indicates that a programming session was
interrupted while the meter was operating in default demand mode. The meter sets the Loss of
Program caution when a programming session is terminated abnormally. The meter will roll
back to the default demand program and operate from it. If a meter has an Un-programmed
and Loss of Program caution, reprogram the meter and the Un-programmed and Loss of
Program caution will be cleared.
8.9.2.5 CA 000 400
—Low Potential
The Low Potential caution indicates that measured voltage falls below the programmed
tolerance. The voltage is tested every five seconds using the voltage from the previous second.
The meter sets the Low Potential caution when the test fails three consecutive times. The
