Prestige 652H/HW Series User’s Guide
A-2
Troubleshooting
Problems with the DSL LED
Chart A-3 Troubleshooting the DSL LED
PROBLEM CORRECTIVE
ACTION
Check the telephone wire and connections between the Prestige DSL port and the
wall jack.
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
The xDSL LED is off.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the
Maintenance
chapter (web configurator) or the System Information and Diagnosis
chapter (SMT).
Problems with the LAN Interface
Chart A-4 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE
ACTION
I cannot access the
Prestige from the
LAN.
If the 10M/100M LEDs on the front panel are both off, refer to
Chart A-2
Troubleshooting the LAN LED
.
Make sure that the IP address and the subnet mask of the Prestige and your
computer(s) are on the same subnet.
I cannot ping any
computer on the
LAN.
If the 10M/100M LEDs on the front panel are both off, refer to
Chart A-2
Troubleshooting the LAN LED
.
Make sure that the IP address and the subnet mask of the Prestige and the
computers are on the same subnet.
Summary of Contents for Prestige 652H series
Page 32: ......
Page 50: ......
Page 66: ......
Page 68: ......
Page 76: ......
Page 80: ......
Page 120: ...Prestige 652H HW Series User s Guide 8 12 WAN Setup Figure 8 6 Advanced WAN Backup ...
Page 128: ......
Page 146: ......
Page 148: ......
Page 162: ......
Page 178: ...Prestige 652H HW Series User s Guide 13 16 Firewall Screens Figure 13 8 Rule Edit Example ...
Page 196: ......
Page 198: ......
Page 204: ......
Page 214: ...Prestige 652H HW Series User s Guide 16 10 VPN Screens Figure 16 5 VPN IKE ...
Page 227: ...Prestige 652H HW Series User s Guide VPN Screens 16 23 Figure 16 8 Manual Setup ...
Page 238: ......
Page 258: ......
Page 277: ...Maintenance VIII Part VIII Maintenance This part covers the maintenance screens ...
Page 278: ......
Page 296: ......
Page 298: ......
Page 308: ......
Page 324: ......
Page 330: ......
Page 386: ......
Page 406: ......
Page 418: ......
Page 428: ......
Page 450: ......
Page 454: ......
Page 464: ......
Page 470: ......
Page 486: ......
Page 494: ......
Page 500: ......
Page 512: ......
Page 516: ......
Page 520: ......
Page 560: ......
Page 574: ......