ZyXEL Communications NAS Series User Manual Download Page 327

Page: 327 / 364

Cloud Storage User’s Guide

327

H A P T E R

2 1

Troubleshooting

21.1 Troubleshooting Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware, Connections, and LEDs

•

NAS Starter Utility

•

NAS Login and Access

•

I Cannot Access The NAS

•

Users Cannot Access the NAS

•

•

•

•

•

•

Some Features’ Screens Do Not Display

•

Media Server Functions

•

Download Service Functions

•

•

•

•

•

21.2 Power, Hardware, Connections, and LEDs

The NAS PWR LED does not turn on (no LEDs are on).

• Make sure the NAS is turned on.
• Make sure you are using the power adaptor or cord included with the NAS.
• Make sure the power adaptor or cord is connected to the NAS and plugged in to an appropriate

power source. Make sure the power source is turned on.

Summary of Contents for NAS Series

Page 1: ...art Guide www zyxel com Cloud Storage NAS Series Version 5 04 Edition 1 Copyright 2015 ZyXEL Communications Corporation User s Guide Default Login Details Web Address nas540 nas520 User Name admin Password 1234 ...

Page 2: ...es in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start Guide shows how to connect the NAS and get up and running right away Web Configurator Online Help The embedded Web Help contains descriptions of individual screens and supplementary information ...

Page 3: ...Cloud 27 Web Configurator Basics 29 Tutorials 91 Technical Reference 153 Status Screen 155 System Setting 159 External Volume 169 Network 173 Applications 187 Packages 227 Auto Upload 239 Dropbox 253 Using Time Machine with the NAS 257 Users 261 Groups 267 Shares 271 WebDAV 281 Maintenance Screens 285 Protect 307 Troubleshooting 327 ...

Page 4: ...Contents Overview Cloud Storage User s Guide 4 ...

Page 5: ...SET Button 17 Chapter 2 NAS Starter Utility 19 2 1 Overview 19 2 2 Starting the NAS Starter Utility 19 2 3 NAS Seeker Screen 19 2 4 Main NAS Starter Utility Screen 21 2 4 1 Directory of the NAS 22 2 5 Network Drive 22 2 6 Configure System Settings 23 Chapter 3 zCloud 27 3 1 zCloud 27 Chapter 4 Web Configurator Basics 29 4 1 Overview 29 4 2 Accessing the NAS Web Configurator 29 4 3 Desktop 32 4 3 1...

Page 6: ...tor Screen Icons 89 4 6 6 Session Example Windows 90 Chapter 5 Tutorials 91 5 1 Overview 91 5 2 Windows 7 Network 91 5 2 1 If the NAS Icon Does Not Display 93 5 2 2 NAS Icon Right click Options 94 5 3 Windows 7 Network Map 95 5 4 Playing Media Files in Windows 7 97 5 5 Windows 7 Devices and Printers 97 5 5 1 Windows 7 Desktop Shortcut 99 5 6 File Sharing Tutorials 100 5 6 1 Creating a User Account...

Page 7: ...nner 139 5 14 1 Creating an Archive Backup 140 5 14 2 Creating a Synchronization Backup 143 5 14 3 Restoring Archived Files by Backup Job 146 5 14 4 Restoring by Backup Files 149 Part II Technical Reference 153 Chapter 6 Status Screen 155 6 1 Overview 155 6 2 Status Screen 155 Chapter 7 System Setting 159 7 1 Overview 159 7 2 What You Can Do 159 7 3 What You Need to Know 159 7 4 Firmware Upgrade S...

Page 8: ...0 3 What You Need to Know 187 10 4 FTP Server Screen 189 10 5 Media Server Screens 190 10 5 1 Media Server Share Publish Screen 191 10 5 2 Media Server Logitech Media Server Screen 192 10 6 iTunes Server Screen 192 10 7 Download Service Screen 193 10 7 1 Adding a Download Task 196 10 7 2 Configuring General Download Settings 198 10 7 3 Configuring the P2P Download Settings 200 10 7 4 Edit IP Filte...

Page 9: ...7 11 3 NFS Screen 228 11 3 1 Add Edit NFS Share 229 11 3 2 NFS Session 230 11 4 TFTP Server Screen 231 11 5 pyLoad Screen 231 11 6 ownCloud Setup 232 11 7 Memopal 235 Chapter 12 Auto Upload 239 12 1 Overview 239 12 2 What You Can Do 239 12 3 What You Need to Know 239 12 4 Flickr YouTube Screen 239 12 4 1 Configuring the Flickr Settings 240 12 4 2 Configuring the YouTube Settings 245 12 5 FTP Uploa...

Page 10: ...s Screen 267 16 3 1 Adding or Editing a Group 268 16 3 2 Group Names 269 Chapter 17 Shares 271 17 1 Overview 271 17 2 What You Can Do 271 17 3 Shares Screen 272 17 3 1 Adding or Editing Share 274 17 3 2 Configuring Advanced Share Access 275 17 3 3 Public and ANONYMOUS Share Access Rights 276 17 4 Recycle Bin Configuration Screen 276 17 4 1 Recycle Bins 276 17 4 2 Configuring Recycle Bins 277 17 5 ...

Page 11: ...s 298 19 8 2 Log Severity Levels 299 19 8 3 Log Messages 299 Chapter 20 Protect 307 20 1 Overview 307 20 2 What You Can Do 307 20 3 Backup Screens 307 20 3 1 Backup Step 1 308 20 3 2 Backup Step 2 311 20 3 3 Backup Step 3 314 20 3 4 Backup Step 4 315 20 3 5 Edit Job Screen 316 20 3 6 Edit Job Step 1 316 20 3 7 Edit Job Step 2 318 20 3 8 Restore Archive Screen 319 20 3 9 Restore Archive Step 1 319 ...

Page 12: ...rs Cannot Access the NAS 334 21 7 External USB Drives 335 21 8 Storage 335 21 9 Firmware 336 21 10 File Transfer 336 21 11 Networking 337 21 12 Some Features Screens Do Not Display 337 21 13 Media Server Functions 338 21 14 Download Service Functions 340 21 15 Web Publishing 340 21 16 Auto Upload 341 21 17 Package Management 342 21 18 Backups 343 21 19 Google Drive 343 Appendix A Product Specifica...

Page 13: ...13 PART I User s Guide ...

Page 14: ...14 ...

Page 15: ...ital cameras without using a computer Have the NAS handle large file downloads Automatically download files from website feeds for convenient viewing Play the NAS s video music and photo files on your computers using the included media client software Play the NAS s video music and photo files on hardware based media players Use the NAS s website to share files with remote users Use iTunes on your...

Page 16: ...n external or USB volume 1 1 2 SD Card Use up to a 128 GB SDXC card with the front panel SD card slot The SD card slot works with the COPY SYNC button see Section 1 1 4 on page 16 for details 1 1 3 Power Button Use the power button on the front panel to turn the NAS on or off Press the power button for one second to turn on the NAS Figure 2 Using the Power Button to Turn Off the NAS To have the NA...

Page 17: ...fect the volume settings nor data stored on the NAS You should periodically back up your configuration file to your computer see Section 19 5 on page 293 for details about managing the NAS s configuration file You could then restore your configuration in the event that you or someone else reset the NAS to the factory defaults Note Keep the NAS in a secure location in order to prevent unauthorized ...

Page 18: ...Chapter 1 Getting to Know Your NAS Cloud Storage User s Guide 18 ...

Page 19: ...he NAS Starter Utility 2 2 Starting the NAS Starter Utility The NAS Starter Utility broadcasts a request packet when you first run it Each NAS has an NAS Starter Utility Agent that always listens and responds to requests from the NAS Starter Utility The NAS Starter Utility receives the response packet that contains information such as host name IP and so on If you plan to use more than one NAS in ...

Page 20: ...appears as follows Figure 6 NAS Seeker The following table describes the labels in this screen Table 1 NAS Seeker LABEL DESCRIPTION Connect Select a NAS and click this to connect to it Refresh Click this to refresh the screen The NAS Starter Utility does not automatically refresh Status This shows whether the NAS is Online Unreachable Configuring or Config Failed Server Name This is the server nam...

Page 21: ...work Server Name This is the server name you configured for the NAS If you have more than one NAS in your network it is recommended that you give each one a unique name for identification purposes IP Address This is the current IP address of the NAS MAC Address This is the NAS s unique physical hardware address MAC Firmware Version This shows the version of firmware the NAS is currently using Stat...

Page 22: ...AS Starter Utility screen click Network Drive to add the NAS as a network drive in your computer s Windows Explorer DeskTop Click this button to go to the Web Configurator login screen see Section 4 2 on page 29 Network Drive Click this to add the NAS as a network drive in your computer s Windows Explorer Shared Folder Click this to log into the NAS s file directory in Windows Explorer myZyXELclou...

Page 23: ...ap it The shares that each user can select to map depends on the user s permissions For example if share1 is private to user1 then only user1 is allowed to map share1 The table displays the NAS shares that are already mapped to drive letters on your computer After you click Apply you can see the new drive in Windows Explorer My Computer where you can access and use it like your computer s other dr...

Page 24: ...u to enter a user name and password to connect to the Internet Enter your user name and password IP Address Use these fields to configure the IP address of the LAN interface through which you are connected to the NAS When the LAN interfaces are set to stand alone this configures the IP address of the LAN interface in the same subnet as your computer It configures LAN1 if both LAN interfaces are in...

Page 25: ...n your network DNS Domain Name System DNS is for mapping a domain name to its corresponding IP address and vice versa Select Use from DHCP server if the NAS is automatically given DNS information from the ISP or a DHCP server in your network Select Manually assign DNS server if you were given specific IP address es of the DNS server s Enter the primary and secondary DNS in the corresponding fields...

Page 26: ...Chapter 2 NAS Starter Utility Cloud Storage User s Guide 26 ...

Page 27: ...s from your NAS directly on your Android or iOS device View photos stored on your NAS with the app s built in slideshow Play music stored on your NAS Watch videos stored on your NAS Upload files from your Android device to your NAS Upload photos and videos from your iOS device to your NAS Browse and manage files stored on the NAS Compatibility Requires Android 4 0 3 or later or iOS 7 or 8 After in...

Page 28: ...e your NAS s IP address and your user name and password to connect to it NAS540 access the NAS s default photo music and video shares You can play download upload and manage files Download access and manage files downloaded from the NAS to your Android or iOS device and manage download tasks Upload view and manage upload tasks ...

Page 29: ...ls or higher In order to use the web configurator you need to allow Web browser pop up windows from your device Web pop up blocking is enabled by default in Windows XP SP Service Pack 2 JavaScript enabled by default 4 2 Accessing the NAS Web Configurator 1 Make sure your NAS is properly connected and that your computer is in the same subnet as the NAS refer to the Quick Start Guide or the appendic...

Page 30: ... access Click the arrow to log in Logging in with a non administrator user account takes you to the Playzone screens see Section 4 5 on page 73 for details Figure 16 NAS Login Screen Make sure you have a backup of any existing data in the hard disk before installing it in the NAS Creating a volume formats the hard disk and deletes all data in the process 4 This screen displays if you have not crea...

Page 31: ... Select Create single volume on RAID for a simple set up Go to Section 4 4 1 1 on page 41 for details Select Create Multiple volumes on disk group to be able to create more than one storage volume Go to Section 4 4 1 3 on page 51 for details Figure 18 Welcome Screen ...

Page 32: ...torage configuration screens 3 Administrator click this to open the administrator configuration screens in a new tab 4 Playzone click this to open the Playzone screens in a new tab Use the Playzone screens to view and play media files in the shares that publish them 5 User click this to display the Logout link 6 myZyXELcloud click this to go to mycloud zyxel com to set up a free DDNS hostname for ...

Page 33: ...lp system screens 14 Status click this to hide or display device status information 15 Status Center click this to display additional NAS status information 16 Web Sessions displays the current number of web sessions Click this to go to the administrator configuration screens for more details 4 3 1 Status Center In the Desktop screen click Status Center to display this screen of NAS status informa...

Page 34: ...ue physical hardware address MAC for the LAN2 Ethernet port CPU This displays a summary of CPU usage by all current processes Note If too many users are using the NAS then the NAS may appear sluggish Memory This shows how much of the NAS s total memory is being used CPU Temperature This displays the temperature near the NAS s CPU The NAS generates an emergency log if the temperature goes out of th...

Page 35: ...escribes the labels in this screen Table 5 Storage Overview LABEL DESCRIPTION Storage The circular icon displays the overall health state of the NAS A green circle with a check mark indicates healthy An orange circle with an exclamation mark indicates attention This appears when a volume or disk group is degraded Click Repair to repair it An red circle with an exclamation mark indicates danger Thi...

Page 36: ...nge on the circle represents the volume s percentage of used capacity in a degraded state Degraded means one or more disks has failed but you can still replace a faulty disk to recover the volume Crashed a red exclamation point represents the volume is in a down state Down means you cannot recover the volume Available gray on the circle represents the volume s percentage of unused capacity This se...

Page 37: ... more disks for maximum capacity This is just a collection of disks with no fault tolerance sum of HDD sizes RAID 0 2 4 0 Use RAID 0 with two or four disks for maximum speed and no fault tolerance sum of HDD sizes RAID 1 2 4 No of HDD 1 Use RAID 1 to create an exact copy of data on one disk to a second disk Use this with two to four disks to mirror primary data to another disk s with high performa...

Page 38: ... and Disk Groups EXPANSION METHOD DESCRIPTION Using unallocated disk space You can add more storage space to a volume if there is still some space unallocated on the same disk group Adding disks You can add one or more disks to a JBOD RAID 1 or RAID 5 The hard disk you want to add must have capacity equal to or greater than the smallest disk in the volume or disk group Replacing with larger disks ...

Page 39: ... available or remove unnecessary volumes or disk groups to release the storage space Click OK to close this screen Figure 23 No Disk in NAS Manage Select a volume and click Manage to edit repair or expand the volume Note This button is available only when you can repair expand or change RAID type Delete Select a volume and click Delete to remove it Note If you delete a volume all data in the volum...

Page 40: ...aluated remaining time Volume Name This field shows the name of the volume Click the column s heading cell to display an arrow Use the arrow to sort the table entries in ascending or descending order RAID Type This field shows what type of disk storage technology Basic a RAID level or JBOD a volume uses Available Capacity This field shows the percentage of the volume being used the percentage that...

Page 41: ...the volume For a RAID 1 volume this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time Repairing The NAS s percentage progress in repairing the volume For a RAID 1 volume this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time Changing The NAS s percentage progress in changing the volume s RAID ty...

Page 42: ...ume LABEL DESCRIPTION Step 1 Select Disks and RAID Type Select disks This section lists all available hard disks in the table and displays the disk trays where they are currently installed on the graphic at the right Select one or more hard disks where you want to create a volume Use the check box on the top to select or unselect all entries in this column Disk Name This field shows the name of th...

Page 43: ...case of disk failure Use RAID 10 with four disks to get better performance than RAID 6 with slightly less data protection See Table 7 on page 37 or Section 4 4 7 on page 68 for more information Note Use the same capacity of hard disks for RAID 1 5 6 or 10 to avoid wasting space Back This button is not available at this step Next Click Next to go to the next step Cancel Click Cancel to close the sc...

Page 44: ...Basics Cloud Storage User s Guide 44 The available options vary depending on the conditions it matches For example the Repair RAID option is available only when a degraded volume is selected Figure 26 Manage Volume Repair RAID A ...

Page 45: ...Chapter 4 Web Configurator Basics Cloud Storage User s Guide 45 Figure 27 Manage Volume Expand the volume by adding disk s A ...

Page 46: ...Chapter 4 Web Configurator Basics Cloud Storage User s Guide 46 Figure 28 Manage Volume Change RAID Type ...

Page 47: ...Chapter 4 Web Configurator Basics Cloud Storage User s Guide 47 Figure 29 Manage Volume Change RAID Type A ...

Page 48: ...A This shows the name of the volume you have selected Status This field displays the status of the volume RAID Type This field displays the type of RAID on which the volume is built Disk Info Status This field displays the status of the disk Disk Name This field displays the name of the disk Size This field displays the total capacity of the disk Model Name This field displays the model of the dis...

Page 49: ... all entries in this column Disk Name This field shows the name of a hard disk Size This field shows the total disk size Model Name This field shows the model of the hard disk Expected Capacity This field shows the corresponding space allocations of available size data protection area and wasted size according to your selections on hard disks above Note Use the same capacity of hard disks for RAID...

Page 50: ...elect or unselect all entries in this column Disk Name This field shows the name of a hard disk Size This field shows the total disk size Model Name This field shows the model of the hard disk Choose a RAID type Select a RAID type from the drop down list box The corresponding space allocations of available size data protection area and wasted size display Use RAID 1 with two or four disks to mirro...

Page 51: ... new disk group Click Create in the Volume on Disk Group section of the Storage Volume screen to open the screen as shown Volume Capacity This field displays the total size of the volume Back Click Back to go to the previous step Apply Click Apply to save the settings Cancel Click Cancel to close the screen without saving any settings Table 12 Manage Volume continued LABEL DESCRIPTION ...

Page 52: ...ge User s Guide 52 Note It is suggested to create a volume directly on a disk instead of on a disk group if high performance is important to you See Section 4 4 1 1 on page 41 for more information Figure 30 Create Volume on an Existing Disk Group ...

Page 53: ...Chapter 4 Web Configurator Basics Cloud Storage User s Guide 53 Figure 31 Create Volume on a New Disk Group ...

Page 54: ...ze to allocate to this volume Click MAX to allocate all available size of the disk group to the volume Back Click Back to go to the previous step Next Click Next to go to the next step Cancel Click Cancel to close the screen without saving any settings Step 2 Summery Volume Type This field displays the type of the volume Multiple volumes on RAID Disk Group X where Disk Group X is the disk group s ...

Page 55: ...he disk group Unallocated capacity This field displays the percentage of the available size the size in used and total size of the disk group Create Volume Volume Name This field displays the default name of the volume You can also type a new name for the volume Volume Capacity This field displays the number of Gigabytes available on the volume by default You can set the size to allocate for this ...

Page 56: ...isk Group X This field displays the the percentage of the disk group size unallocated to other volumes the size in use and total size of the disk group Current volume size This field displays the total size of the volume excluding the file system size New volume size This field displays the smallest size to which you can expand the volume this includes the volume s current available size file syst...

Page 57: ...a volume and click Manage to edit repair or expand the volume Note This button is available only when you can repair expand or change RAID type Delete Select a disk group and click Delete to remove it Note If you delete a disk group all data in the disk group is erased Add Hot Spare Select a RAID 1 or RAID 5 disk group and click Add Hot Spare to add another disk as a hot spare standby to the RAID ...

Page 58: ...AS has finished and the evaluated remaining time Repairing The NAS s percentage progress in repairing the volume For a RAID 1 volume this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time Changing The NAS s percentage progress in changing the volume s RAID type For a RAID 1 volume this also displays the percentage of resynchronizing the NAS has f...

Page 59: ...ing the volume Expanding The NAS s percentage progress in expanding the volume For a RAID 1 volume this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time Repairing The NAS s percentage progress in repairing the volume For a RAID 1 volume this also displays the percentage of resynchronizing the NAS has finished and the evaluated remaining time Cha...

Page 60: ...this screen Table 16 Create Disk Group LABEL DESCRIPTION Step 1 Select Disks and RAID Type Select disks This section lists all available hard disks in the table and displays the disk trays the hard disks are currently installed in the graphic on the right Select one or more hard disks where you want to create a disk group Use the check box on the top to select or unselect all entries in this colum...

Page 61: ...ghtly less data protection See Table 7 on page 37 or Section 4 4 7 on page 68 for more information Note Use the same capacity of hard disks for RAID 1 5 6 or 10 to avoid wasting space Back Click Back to go to the previous screen Next Click Next to go to the next step Cancel Click Cancel to close the screen without saving any settings Step 2 Summary Use this screen to review the settings you config...

Page 62: ...Note The available S M A R T information varies from one hard disk vendor to another Table 17 Hard Disk LABEL DESCRIPTION Status This field shows the status of an installed hard disk Normal A green circle displays This represents the volume is functioning normally Crashed A red circle displays This represents the volume is down Disk Name This field shows the name of the hard disk Used by This fiel...

Page 63: ...ew LABEL DESCRIPTION A This shows the current status of the hard disk a green circle with a check mark indicates healthy B This shows the overall health of the hard disk based on S M A R T diagnostics C This shows the temperature of the hard disk in degrees celsius oC and fahrenheit oF Performance This shows your hard disk s performance Good or Bad Power_On_H ours This field shows the number of ho...

Page 64: ...f the hard disk Device Model This field shows the hard disk model number that uniquely identifies a hard disk Serial Number This field shows this individual hard disk s serial number from the manufacturer LU WWN Device Id This field shows the hard disk s Logical Unit World Wide Name Device Identifier Firmware Version This field shows the version number of the hard disk s internal operating softwar...

Page 65: ...ere 1 indicates the worst scenario while 253 indicates the best scenario The values 100 or 200 usually represent the mean or normal value Worst This is the lowest value attained by the hard disk since S M A R T started its assessment of the hard disk Threshold This is the attribute s threshold value If the attribute s current normalized value is less than or equal to the threshold the attribute ha...

Page 66: ...wer individual raw S M A R T attribute value is better Close Click this button to close the screen Table 19 S M A R T Info LABEL DESCRIPTION Table 20 S M A R T Attributes ID ATTRIBUTE NAME BETTER DESCRIPTION 01 Read Error Rate Low Shows the rate of hardware read errors If this is not zero there is a problem with the disk surface or the read write heads 02 Throughput Performance High This is the ha...

Page 67: ...er of load and unload cycles into head landing zone position 194 Temperature Low This is the hard drive s internal temperature 195 Hardware ECC Recovered High This is the time between ECC Error Correction Code corrected errors 196 Reallocation Event Count Low This is the total number of reallocation remap operations The raw value is the total attempts to move data from reallocated sectors to a spa...

Page 68: ...0 Disk Shift Low This is how far the disk has moved relative to the spindle this kind of shift is usually due to shock 221 G Sense Error Rate Low This is the number of errors that have resulted from external vibration and shock 222 Loaded Hours This is how long the hard drive has operated under data load this requires movement of the magnetic head armature 223 Load Unload Retry Count This is how m...

Page 69: ...ot as good as RAID as only one disk can be read at a time and they must be read sequentially The following figure shows three disks in a single JBOD array Data is not written across disks but written sequentially to each disk until it s full RAID 0 RAID 0 spreads data across two or more disks data striping with no mirroring nor parity for data redundancy so if one disk fails the entire array will ...

Page 70: ...he maximum capacity is 150 GB and the remaining space 50 GB is unused Typical applications for RAID 1 are those requiring high fault tolerance without need of large amounts of storage capacity or top performance for example accounting and financial data small database systems and enterprise servers RAID 6 RAID 6 can tolerate two simultaneous drive failures by calculating dual distributed parity da...

Page 71: ...ity such as enterprise servers and high end moderate sized database systems RAID 10 is often used in place of RAID 1 or RAID 5 by those requiring higher performance It may be used instead of RAID 1 for applications requiring more capacity RAID 5 RAID 5 provides the best balance of capacity and performance while providing data redundancy It provides redundancy by striping data across three disks an...

Page 72: ...of RAID 5 will begin to substantially decrease in a write heavy environment Hot spare A RAID 1 or RAID 5 array with a hot spare operates as a three disk RAID 1 or RAID 5 array with the fourth disk on standby The standby disk automatically comes into play if a disk in the array fails The advantage of a hot spare is that if a disk fails then the array resynchronizes automatically with the standby di...

Page 73: ...le 27 Playzone Home Screen Icons ICON DESCRIPTION Use the Playzone media server screens to view and play media files in the shares that publish them Use Music to view and play music files in the shares that publish music Use Photo to view photos in the shares that publish photos Use Video to view and play video files in the shares that publish videos See Section 10 5 on page 190 for how to configu...

Page 74: ...ings to edit general Playzone screen settings and account passwords Administrators can use Application Zone to manage the NAS s applications Normal users can go to the management page of installed non built in packages Table 28 Global Playzone Labels and Icons LABEL ICON DESCRIPTION Help Click this to open Web Help for the current screen Logout This displays in the Playzone Home screen when logged...

Page 75: ...dia Server Screens Use the Playzone media server screens to view published photos and play published music and video files This following figures shows a folder within the Music media server screens with the files as thumbnails and as a list Figure 39 Music Thumbnail A C B ...

Page 76: ... a file by name A View files Double click an item to play it You can also select check boxes for multiple items when you display the files as a list B The current page and total number of pages displays when a category has multiple pages of entries Click an arrow or type a number to go to another page of entries C Select a view type for displaying folders and files Artist Sort music by artist All ...

Page 77: ... photo file to display it Thumbnails of all photos in the view display across the bottom of the screen Click a photo s EXIF button to display or hide the photo s Exchangeable image file format Exif data Figure 42 Exif Information Add to Current Playlist Click this to add the selected music file to the currently playing playlist Refresh Click this to update the display in the screen Now Playing Thi...

Page 78: ...s of other photos and only display the current photo s marker Figure 43 Google Maps 4 5 4 Slideshow Photos In a Photo menu click the SlideShow button to display the menu s files as a slideshow Move your cursor over the slideshow s screen to display full screen previous pause and next buttons for controlling the slideshow Note Your browser must have the Flash Player plug in installed to view slides...

Page 79: ...easy and familiar file transfer for Windows users A folder icon with a hand indicates a share The administrator owns and manages the public shares Double click a media file to open it Double click other types of files to be able to save them Click to the right of a file or folder name to select it Use the SHIFT key to select a range of entries Hold down the CTRL key to select multiple individual e...

Page 80: ...82 for more information on folder names Click Apply to create a folder or click Cancel to exit this screen Configure Share Select a share and click this link to open a screen where you can see and configure share management details Delete Select a file or folder and click this to delete it from the NAS Rename Select a file or folder and click this to change its name Upload Click this to open the f...

Page 81: ...igurable for the NAS s default admin music photo public and video shares Volume This shows the volume the share is on It is read only Make this share owned by Select the administrator or user account that is to own manage this share The share owner controls access rights to the share This is not configurable for the NAS s default admin and public shares Enable This Share Select this option to allo...

Page 82: ...s The minimum character length of a name is one character that is a name cannot be blank The maximum character length of share name is 239 characters Unicode is supported for share names although your FTP client must support UTF 8 Full support should be available in all Windows versions after Windows 2000 Share Access Select who can access the files in the share and how much access they are to be ...

Page 83: ...tion Version This is the version number of the item Description This is a brief description of the application See Chapter 10 on page 187 for more information Management Page Click this link to go the application s management page where you can configure settings for it See Chapter 10 on page 187 for more information Enable Select a disabled application and click this to turn on the application So...

Page 84: ... uploading Resume will resume current uploading Resume Select the Flickr or Youtube Uploadr entry and click this to resume current uploading Refresh Update the list of applications in the screen Table 32 Application Zone continued LABEL DESCRIPTION Table 33 Playzone Settings LABEL DESCRIPTION VLC This field displays Installed if you already have VLC player installed or a link for installing it if ...

Page 85: ...hen video 3 finishes the device continues playing the rest of the videos in the folder 4 10 It does not loop back and play videos 1 and 2 Account Name Type the user name of the account for which you want to change the password Old Password Type the user s current password New Password Create a new password for the user You can type from one to 14 single byte no Chinese characters allowed for examp...

Page 86: ...lobal Administration Icons The icons and language label at the top right of the screen 1 are visible from most of the administration screens The following table describes the global icons and labels 1 2 3 4 Table 34 Global Labels and Icons LABEL ICON DESCRIPTION Language Select the web configurator language from the drop down list box Help Click this to open Web Help for the current screen Home Cl...

Page 87: ...The NAS can download multiple packages files at once and automatically goes through all the installation steps Server Name Specify the NAS s server name and workgroup name Date Time Chose a time zone and or allow the NAS to synchronize with a time server Storage External Volume View external volume and disk information and create and edit external USB volumes Network TCP IP Assign the NAS a dynami...

Page 88: ... to your Memopal account GoogleDrive Use GoogleDrive to synchronize local user folders on the NAS with Google Drive cloud storage accounts Syslog Server Enable the syslog server and select the categories to include in the log report TFTP Server Configure the NAS to accept log files from TFTP clients pyLoad Configure the NAS to use pyLoad to manage your downloads including those from one click host...

Page 89: ...lete an entry from the list Edit Click this to jump to related item s configuration screen Refresh Click this to refresh the data for the field or value with which it is associated User See the chapter on user accounts for detailed information on variants of this icon Share See the chapter on shares for detailed information on variants of this icon Healthy This represents a healthy volume Down Thi...

Page 90: ...pen Windows Explorer and type two back slashes followed by the NAS name or IP address Initially you can only read and write to the Public Video Music and Photo folders until you create other shares on the NAS This session is then displayed as shown in the following figure Session Example Windows ...

Page 91: ...evices and Printers see page 97 File Sharing Tutorials see page 100 Download Service Tutorial see page 108 Copy and Flickr Auto Upload Tutorial see page 119 FTP Uploadr Tutorial see page 120 Web Configurator s Security Sessions see page 124 Using FTPES to Connect to the NAS see page 135 Using a Mac to Access the NAS see page 137 How to Use the BackupPlanner see page 139 5 2 Windows 7 Network To se...

Page 92: ...Chapter 5 Tutorials Cloud Storage User s Guide 92 1 Click Start Control Panel Set View by to Category and click Network and Internet 2 Click View network computers and devices ...

Page 93: ...either NAS icon to open the Web Configurator login screen 5 2 1 If the NAS Icon Does Not Display The network containing the NAS must be set as a home or work network in order for the NAS icons to display If the network containing the NAS displays as Public 1 Click Network and Sharing Center and then the network s link circled in the figure E X A M P L E ...

Page 94: ...ck Install to add the NAS as a device in your computer After you install the NAS you can see it in the computer s list of devices see Section 5 5 on page 97 Click Uninstall to remove the NAS from the list of devices installed in your computer View device web page opens the Web Configurator login screen Open Media Player opens the computer s default media player Create shortcut adds a desktop short...

Page 95: ...nfigurator Serial number is unavailable because the NAS does not have one MAC address is the NAS s unique physical hardware address MAC You need the MAC address to register the product at myZyXEL com Customer support may also request it for troubleshooting purposes Unique identifier is a unique UPnP ID that the NAS generated IP address is the NAS s IP address It is also the IP address for accessin...

Page 96: ...et as a home or work network in order to use the full map feature If the network containing the NAS displays as Public click the network s link 2 in the figure although it is already set to home here and use the Set Network Location screen to set the network s location to home or work see page 94 3 Double click the NAS s icon to open the Web Configurator login screen See Section 5 2 2 on page 94 f...

Page 97: ...n Windows 7 the NAS automatically displays as a library in Windows Media Player Figure 50 NAS in Windows Media Player 5 5 Windows 7 Devices and Printers After you use the NAS s network icon s install option you can manage the NAS from the Windows 7 Devices and Printers folder E X A M P L E ...

Page 98: ...indow see page 95 Right click the icon to display these options Open Media Player opens the computer s default media player Create shortcut has Windows make a desktop shortcut to this screen Troubleshoot opens Windows device troubleshooting wizard Remove device removes the NAS from the Windows 7 Devices and Printers folder Properties opens a window of NAS details and troubleshooting information se...

Page 99: ...Devices and Printers folder Download NAS Starter Utility downloads the NAS s Starter Utility It lets you find set up and manage the NAS as well as copy files to it and access the files on it See Chapter 2 on page 19 for details Restore previous versions is the Windows 7 option for restoring a file or folder It does not apply to this shortcut Send to give you options for copying the shortcut to ano...

Page 100: ...ails about the shortcut 5 6 File Sharing Tutorials The following sections cover using the NAS for file sharing This chapter assumes you have already followed the Quick Start Guide instructions to perform initial setup and configuration so you have a working volume See the rest of this User s Guide for details on configuring the NAS s various screens 5 6 1 Creating a User Account Bob wants to creat...

Page 101: ...lick Apply to create the account 4 The account now displays in the Users screen Now that Bob has created Jimmy s account he can go through the steps again to create another account for Kevin After both accounts are created he can go to Section 5 6 2 on page 101 to create shares for Jimmy and Kevin 5 6 2 Creating a Share Suppose Bob has already created separate accounts for his sons Jimmy and Kevin...

Page 102: ...uide 102 1 In the NAS s administration web configurator screens click Shares Add Share Click Add Share to create a new share 2 Specify a name for the share and select which volume it should be on Configure the screen as follows Then click Edit ...

Page 103: ...reate another share for Kevin 5 6 3 Creating a Group After creating user accounts for Jimmy and Kevin Bob wants to create a group for his sons and another one for the parents Bob can assign access rights to his sons group for certain shares such as a cartoons share and allow only the parents group to access the scary movie share This is how he would create the group 1 In the NAS s administration w...

Page 104: ...group for the parents Then he can see the rest of the tutorials for how to use the groups in assigning access rights to shares 5 6 4 Accessing a Share From Windows Explorer If you map a NAS share where data is stored to a Windows network drive you can use Windows Explorer to transfer files to and from the NAS as if it was another folder on your computer Here he maps Jimmy s share to Jimmy s comput...

Page 105: ... want to map the NAS to from the Drive list box This example uses I Then browse to and select the share on the NAS Click Finish 4 Enter the username and password for Jimmy s account and click OK You do not need to do this if the username and password are the same as Jimmy s Windows login ...

Page 106: ...immy s computer he can go through the steps again to map Kevin s share to Kevin s computer 5 6 5 Accessing a Share Using FTP You can also use FTP to access the NAS Suppose Jimmy is temporarily using a different computer and wants to access his share without mapping it to the computer This is how he would do it 1 Open the FTP client Windows Explorer is used here and type ftp username server where u...

Page 107: ...ord and click Login 3 Now you can access files and copy files from to your local computer s drives to or from this network folder 5 6 6 Accessing a Share Through the Web Configurator You can browse and access files through the web configurator E X A M P L E E X A M P L E ...

Page 108: ...se the folder You can open files or copy them to your computer You can also create new folders and upload additional files to the share 3 Click the logout icon when your are done 5 7 Download Service Tutorial This tutorial covers using the NAS to download a file from the Internet Use this same procedure for P2P downloads as well as regular HTTP web and FTP downloads See Section 10 11 2 on page 210...

Page 109: ...ile you want or a pop up window about how to handle the file Note It is also OK for the link to open a torrent file If you are redirected to a screen that says the download should start in a few seconds there may be a link to click if the download does not start automatically See if that link opens the file or the pop up window 3 Right click the download link and select Copy Shortcut in Internet E...

Page 110: ...ials Cloud Storage User s Guide 110 4 Log into the NAS web configurator see Section 4 2 on page 29 using the administrator account and click Application Zone and the Application Zone Download Service link 5 Click Add ...

Page 111: ... default the NAS stores all downloads in the admin share s download folder See Section 5 6 4 on page 104 Section 5 6 5 on page 106 or Section 5 6 6 on page 107 for how to access a share 5 7 2 Configuring the Download Service Preferences Once you added a list of download tasks to the NAS see Section 5 7 1 on page 108 you can have the NAS download files during a specific time period of the day You c...

Page 112: ...he NAS only downloads files within this 9 5 hour period every day Note If you configure the Power On Off Schedule feature in the Power Management screen make sure your active download period does not conflict with the power off period Note If power failure occurs during the active download period the NAS will verify whether the downloaded files were damaged If a file is corrupted the NAS will down...

Page 113: ...tively download three torrent files but only upload one at a time Enter 3 in the Maximum Number of Active Torrents field and enter 1 in the Maximum Number of Seeding Jobs field Keep sharing until the NAS has shared equal or greater amount of the downloaded files Select the check box and enter 100 in the Upload Download Ratio field Scroll down and click Edit IP Filter Use an online IP filter table ...

Page 114: ...not support the NAS s download service notifications For example Google Reader cannot support this feature if the NAS has a private IP address Note It is recommended to subscribe to the download service notifications using the built in reader in Internet Explorer 7 or higher or Firefox You have to activate this feature in the Download Service screen Click Applications Download Service to open the ...

Page 115: ...r s Guide 115 2 The following screen displays Select Subscribe to this feed 3 The following screen displays Click Subscribe 4 Click the Favorite icon on your browser and select the Feeds tab to check the updates of your NAS s download list ...

Page 116: ...fox Example 1 After you activate download service notification click the RSS feed icon 2 The following screen displays Select Live Bookmarks from the drop down list and click Subscribe Now 3 The following screen displays Select Bookmarks Menu and click Add ...

Page 117: ...rial Do the following to have the NAS let computers on your network share a printer See www zyxel com for a list of compatible printers 1 Make sure the NAS is on and the SYS light is on steady not blinking 2 Use a USB cable to connect the printer s USB port to one of the NAS s USB ports Make sure the printer is also connected to an appropriate power source 3 Turn on the printer NAS ...

Page 118: ...n click the option that lets you continue Yes in this example 7 If your computer does not already have the printer s driver installed you will need to install it In this example click OK 8 Use the wizard screens to install the printer driver on the computer You may need to get the file from the printer s CD or the printer manufacturer s website the driver is not installed on the NAS Note You must ...

Page 119: ...os taken during her best friend s wedding and saved the files on a USB disk She wants to save a copy of the photos in the NAS and upload the photos to her Flickr account Amy has to activate the NAS s auto upload feature See Section 12 4 on page 239 for more details on setting up a Flickr account for auto upload In this example Amy select the NAS s photo share for auto upload This is how Amy would ...

Page 120: ... folder is created 5 The NAS also automatically uploads the copied files to Flickr r 5 10 FTP Uploadr Tutorial FTP Uploadr can automatically upload files saved on the NAS to a remote FTP server Amy wants to share files on her NAS with Susan They each have an NAS at home so Susan has to set her NAS as an FTP server for Amy to automatically send files using FTP Uploadr l Amy s NAS Susan s NAS ...

Page 121: ...sed for files uploaded from Amy s NAS Amy will then use the following information to configure FTP Uploadr on her NAS This is how Amy would set up the NAS s FTP Uploadr 1 Click Applications Auto Upload FTP Uploadr to open the FTP Uploadr screen Select Enable FTP Uploadr and click Apply to turn on FTP Uploadr Table 37 FTP Uploadr Tutorial FTP Server Information FTP Domain Name or IP Address example...

Page 122: ...loud Storage User s Guide 122 2 Click Add Server 3 Enter the information as describe in Table 37 on page 121 Click Apply to add the server 4 In the FTP Uploadr screen click Preferences to configure the auto upload settings ...

Page 123: ...d slash in the Path field and click Apply to add the share to the Folder Watch List t 6 Amy also set the Bandwidth Limit to 20 KB s so that the upload doesn t slow down her Internet connection Now Amy has set up FTP Uploadr to send files to Susan s NAS Every time Amy adds new files or renames files in the video share these new or modified files will be uploaded automatically to the Amy share on Su...

Page 124: ... files from Susan s NAS 5 11 Web Configurator s Security Sessions These tutorials show you how to configure security for the NAS s Web Configurator sessions You will customize the NAS s self signed SSL certificate and distribute it to your users 5 11 1 Customizing the NAS s Certificate 1 Click Maintenance SSL and then select Edit a self signed CA certificate and click Edit Amy s NAS Susan s NAS ...

Page 125: ...er s Guide 125 2 Next let s modify the certificate by changing the Common Name to this NAS s host name of nsa the Organization to ZyXEL and the Key Length to 2048 3 The NAS restarts its network services and returns you to the login screen ...

Page 126: ...ials Cloud Storage User s Guide 126 5 11 2 Downloading and Installing Customized Certificate 1 Log in and return to Maintenance SSL Under Modify the Existing Certificate click Download 2 Save the file to your computer ...

Page 127: ...3 Find the certificate file on your computer and double click it 4 Install the certificate The rest of the steps in this section are an example of installing a certificate in Windows In the Certificate dialog box click Install Certificate E X A M P L E ...

Page 128: ...Chapter 5 Tutorials Cloud Storage User s Guide 128 5 In the Certificate Import Wizard click Next 6 Leave Automatically select certificate store based on the type of certificate selected and click Next ...

Page 129: ... another Security Warning click Yes 9 Finally click OK when presented with the successful certificate installation message 5 11 3 Turn on the NAS s Web Security Now that you have customized the NAS s certificate and installed it in your computer you can turn on security for your Web Configurator sessions This example uses Firefox 3 0 E X A M P L E ...

Page 130: ...130 1 Close your web browser and open it again to reset its session with the NAS Log in and click Maintenance SSL Select Force HTTPS and click Apply 2 A warning screen pops up if applying your change may disconnect some users Click Apply to continue ...

Page 131: ...utomatically redirects your formerly non secure HTTP connection to a secure HTTPS connection Your browser may give you a warning about the device s public key certificate Add an exception to allow your browser to bypass the warning 4 Click Add Exception E X A M P L E E X A M P L E ...

Page 132: ...Chapter 5 Tutorials Cloud Storage User s Guide 132 5 Click Get Certificate ...

Page 133: ...Chapter 5 Tutorials Cloud Storage User s Guide 133 6 Before you add an exception verify that the device to which you are trying to connect is providing the correct certificate Click View ...

Page 134: ... User s Guide 134 7 The SHA1 fingerprint must match the NAS s certificate you downloaded from the NAS to your computer Double click the NAS s certificate file and then click Details and look at the Thumbprint Click Close E X A M P L E ...

Page 135: ...to let your users know the correct fingerprint for the NAS s certificate so they can check it before adding a security exception as in steps 6 to 7 on pages 133 to 134 See the next section for how to use FTPES with the NAS for secure FTP transfers 5 12 Using FTPES to Connect to the NAS This section covers how to use FTP over Explicit TLS SSL with the NAS for secure FTP transfers Before you go thro...

Page 136: ...Servertype to FTPES FTP over explicit TLS SSL Configure the account name and password Click Connect 2 A security warning screen displays The SHA1 fingerprint must match the NAS s certificate you downloaded from the NAS to your computer Double click the NAS s certificate file and then click Details and look at the Thumbprint If they match click OK E X A M P L E ...

Page 137: ...to let your users know the correct fingerprint for the NAS s certificate so they can check it before adding a security exception 5 13 Using a Mac to Access the NAS This tutorial shows you how to find the NAS on Mac OS X 10 5 Leopard You can access the NAS in two ways Use the Finder to browse for the NAS or Use the Finder Go option to connect to the NAS 5 13 1 Finder 1 Open a new Finder window ...

Page 138: ...ter 5 Tutorials Cloud Storage User s Guide 138 2 Select All under the SHARED sidebar Look for the NAS from the Network list 3 Expand the NAS to display the shares you may access E X A M P L E E X A M P L E ...

Page 139: ... Mac search for the NAS Click Connect 6 Once you establish the connection you can access the NAS from the Finder or directly from the desktop 5 14 How to Use the BackupPlanner Note The screens and links in this section appear only after you have installed and enabled BackupPlanner BackupPlanner is an application that you can install using Package Management see Chapter 11 on page 227 Use the NAS s...

Page 140: ...ample you might do daily backups of important individual files or folders and a weekly general archive You can save backups to another location so your files can survive even if the original RAID or NAS fails 5 14 1 Creating an Archive Backup To backup the NAS every week to a remote NAS 1 Click Protect Backup Add Job Figure 51 Protect Backup ...

Page 141: ...hat you need to back up and existing files are not frequently changed so select Incremental The NAS does a full backup first and later only copies source files that are new and or modified since the last backup This example sets the NAS to do another full backup after every four incremental backups Figure 52 Protect Backup Add Job Step 1 ...

Page 142: ...ect the volume1 check box to select all the folders and files Select Remote and enter the other NAS s address username password and share name If you want to make sure the remote NAS is reachable click Test Connection Figure 53 Protect Backup Add Job Step 2 ...

Page 143: ... is already configured on the target NAS so you can leave the encryption off too Have the NAS keep 3 backups Figure 54 Protect Backup Add Job Step 3 5 Set the frequency to Weekly Schedule the backup for 5 00 every Saturday morning Protect Backup Add Job Step 4 5 14 2 Creating a Synchronization Backup To create a synchronization backup ...

Page 144: ... Mirror to make the target folder identical to the source folder The NAS deletes any other files in the target folder Figure 56 Protect Backup Add Job Step 1 2 Select the folder that needs to be mirrored your Private folder in this example and Remote Enter the other NAS s address and administrator password Click Show target content to display the remote NAS s contents Select the destination on the...

Page 145: ...ranch office is a good one and not many files need to be backed up so leave the compression off Turn on the encryption to protect these sensitive files during the transfer The final files stored on the remote NAS will be unencrypted usable Restrict the bandwidth usage to 256 KB s to stop the archives from using all of your network connection s available bandwidth You don t have to configure a purg...

Page 146: ...You do not need to use a special restore process to use the files a synchronization backup creates The copy of files that the NAS creates on the other NAS s Backups share can be used directly by anyone with access to that share 5 14 3 Restoring Archived Files by Backup Job If you have backup jobs for which the NAS has already performed backups you can restore the files based on the backup job Do t...

Page 147: ...loud Storage User s Guide 147 1 Click Protect Backup screen select a backup job and click Restore Archive Figure 61 Protect Backup 2 Select which backup to use and click Next Figure 62 Protect Backup Restore Archive Step 1 ...

Page 148: ...orage User s Guide 148 3 Select the files and folders you want to restore and click Next Figure 63 Protect Backup Restore Archive Step 2 4 Select the original location and click Done Figure 64 Protect Backup Restore Archive Step 3 ...

Page 149: ...ntaining the backup job failed you cannot restore archived files by the backup job In this example the NAS s RAID array failed You ve replaced the hard drives and re configured the RAID To restore by backup files 1 Click Protect Restore Specify where the archive files are located In this example enter 192 168 3 2 as the IP address admin as the account name 1234 as the password and Backups as the s...

Page 150: ...Cloud Storage User s Guide 150 2 Select the backup job and backup time and click Next Figure 67 Protect Restore Step 2 3 Select everything in the share except the recycle folder Click Next Figure 68 Protect Restore Step 3 ...

Page 151: ...apter 5 Tutorials Cloud Storage User s Guide 151 4 Browse to the folder where you want to put the files Click Done Figure 69 Protect Restore Step 4 5 The NAS restores the files and you can use them again ...

Page 152: ...Chapter 5 Tutorials Cloud Storage User s Guide 152 ...

Page 153: ...153 PART II Technical Reference ...

Page 154: ...154 ...

Page 155: ... advanced administration screen that displays 6 2 Status Screen Click the Administration button in the Desktop screen Section 4 6 on page 85 to open the Web Configurator From within the Web Configurator screens click you can also click Status on the top left of the navigation panel to display the status screen Figure 70 Status ...

Page 156: ... CPU usage by all current processes Click the Show CPU Info icon to display the ten processes currently using the most CPU capacity Click the Refresh icon to update this display It also automatically updates itself every 10 seconds Note If too many users are using the NAS then the NAS may appear sluggish CPU Temperature This displays the current temperature near the NAS s CPU The NAS generates an ...

Page 157: ...t s a Windows CIFS web web configurator or FTP connection to the NAS Share Name This displays the shared folder name on the NAS that the user is connected to for CIFS sessions and is blank for FTP and web sessions Username This displays the name of the user connected to the NAS if one is defined ANONYMOUS FTP displays if a username is not defined for the user s connection Connected At This display...

Page 158: ...Chapter 6 Status Screen Cloud Storage User s Guide 158 ...

Page 159: ...ions Gallery This web based application allows your NAS to host pictures You can upload images in your local computer or shares to this application Use the administrator account of your NAS to log in to the Gallery console The administrator can then create accounts for other users NFS NFS Network File System is a file sharing protocol most commonly implemented on Unix like systems NZBGet This news...

Page 160: ...QL phpMyAdmin Logitech Media Server Transmission WordPress myZyXELcloud Agent ownCould Windows CIFS Common Internet File System CIFS is a standard protocol supported by most operating systems in order to share files across the network CIFS is included by default in Windows operating systems You can use Samba with Linux to use CIFS CIFS transfers use security Time Lag Time lag occurs when the time ...

Page 161: ...are File Type the location of the firmware file you want to upload Browse Click this to find the file on your computer Upload Click this to upload the new firmware The NAS automatically restarts after you upgrade Wait until the restart completes before accessing the NAS again If you interrupt the upgrade then the NAS may become unusable See Section on page 345 for your model s LED behavior during ...

Page 162: ...tion Choose the item s on the list and click this to uninstall the selected application s from your system or cancel their active download s or install process es This is only available if you have previously installed the package Enable This option is only for non built in packages Choose the item s on the list and click this to enable the application s on your system This is only available if yo...

Page 163: ...ications installed and enabled by the NAS that have their own web configurators Disabled This displays for applications installed and disabled by the NAS that have their own web configurators Unknown It is possible to get this status if the web location for the application is unavailable Package Name This is the name of the application Requires This shows the other packages required in order to ru...

Page 164: ...y the NAS that you can configure in the NAS Web Configurator Enabled This displays for applications installed and enabled by the NAS that have their own web configurators Disabled This displays for applications installed and disabled by the NAS that have their own web configurators Name This is the name of the application Size This is the size of the application at initial download Needed Space Th...

Page 165: ...lphabet a z and is NOT case sensitive Description Add text here to describe the NAS if the Server Name field is not enough Use up to 61 characters You can use all characters except the following Workgroup Name Type your workgroup name in this field A workgroup is a group of computers on a network that can share files These user accounts are maintained on the NAS You can enter up to 15 alphanumeric...

Page 166: ...twork administrator if you are unsure of this information Synchronize Now Click this for the NAS to retrieve the correct time from the configured time server right away Time Zone Time Zone Choose the time zone of your location This will set the time difference between your time zone and Greenwich Mean Time GMT Manual Daylight Saving Daylight saving is a period from late spring to fall when many co...

Page 167: ...Union on the last Sunday of October All of the time zones in the European Union stop using Daylight Saving Time at the same moment 1 A M GMT or UTC So in the European Union you would select October Last Sunday The time you specify depends on your time zone In Germany for instance you would type 2 because Germany s time zone is one hour ahead of GMT or UTC GMT 1 Offset Specify by how many hours to ...

Page 168: ...Chapter 7 System Setting Cloud Storage User s Guide 168 ...

Page 169: ...sks and SD cards are treated as external disks volumes Volume A volume is a storage area on a disk or disks You can create volumes on SD cards or external disks attached to the USB ports You cannot spread a volume across external disks like you can with internal disks 8 2 External Volume Screen Click Storage External Volume in the navigation panel to display the following screen Use this screen to...

Page 170: ...al Volume Table 44 Storage External Volume LABEL DESCRIPTION External Volume This table displays information on all external volumes created on external disk drives attached to the NAS USB ports Status This field shows whether the volume is Healthy or Down See Section 8 2 1 on page 170 for details on a volume s status Volume The NAS creates the volume name automatically You can edit it File System...

Page 171: ...Z 0 9 The last character cannot be a space Available Disk s Select the external USB or SD card device upon which you want to create the volume File System Select the file system you want the new volume to use Windows file systems NTFS Recommended FAT32 Newer and more efficient than FAT16 Supports a volume size of up to 2 TB Tera Bytes and individual file sizes of up to 4 GB exFAT Designed to bridg...

Page 172: ...Chapter 8 External Volume Cloud Storage User s Guide 172 ...

Page 173: ...ernet gateway s firewall and Network Address Translation NAT to allow access to the NAS from the Internet Use the PPPoE screen Section 9 6 on page 181 to configure PPPoE settings for a direct Internet connection Use the Telnet SSH screen Section 9 7 on page 182 to enable or disable Telnet access Use the DyDNS screen Section 9 8 on page 183 to configure the domain name settings of your NAS 9 3 What...

Page 174: ...IP address to communicate with other devices on your network The NAS can get an IP address automatically if you have a device on your network that gives them out Or you can assign the NAS a static fixed IP address DNS Server Address A DNS Domain Name System server maps domain names like www zyxel com to their corresponding numerical IP addresses This lets you use domain names to access web sites w...

Page 175: ...een to have the NAS use a dynamic or static IP address subnet mask default gateway and DNS servers Click Network TCP IP in the navigation panel to open the following screen Note If you change the NAS s IP address you need to log in again after you apply changes Figure 80 Network TCP IP ...

Page 176: ...choose addresses for themselves and be able to communicate Static Select this option for the interface to use fixed TCP IP information You must fill in the following fields IP Address Type an IP address in this field IP Subnet Mask Type an IP subnet mask in this field Default Gateway Type a default gateway address in this field IPv6 Settings Click this to configure the following IPv6 settings Mode...

Page 177: ...WAN Internet to services you select on the NAS You can also set which port Internet users need to use in order to access a specific service on the NAS Note To use UPnP port mapping your Internet gateway must have UPnP enabled Enable Another Web Configuration Port Select this to configure an additional HTTP port for accessing the web configurator Specify a number in the Port Number field Network Di...

Page 178: ...ng screen They do not automatically update if the NAS s IP address changes Note WAN access stops working if the NAS s IP address changes For example if the NAS s IP address was 192 168 1 33 when you applied the UPnP Port Mapping screen s settings and the NAS later gets a new IP address of 192 168 1 34 through DHCP WAN access stops working because the Internet gateway still tries to forward traffic...

Page 179: ...PnP to allow FTP access from the WAN you may want to use a different WAN port number instead of the default of port 21 to make it more secure Remember to tell the remote users to use the custom port number when using FTP to access the NAS HTTP Web Configurator You can use UPnP port mapping to allow access to the NAS s management screens If you use UPnP to allow web configurator access from the WAN...

Page 180: ...rnal port number for the service Changing a service s port number in this screen also changes it in other NAS screens that display it Similarly changing a service s port number in another NAS screen also changes it here The number below this icon is your Internet gateway s WAN IP address the IP address your Internet gateway uses for connecting to the Internet WAN Use these fields to specify what p...

Page 181: ...ith the same port number If another device is using the same port the Internet gateway has the same port number mapped to another LAN IP address the NAS overwrites it when you apply the setting and WAN users can no longer access the other device This icon means the service s LAN and WAN port numbers must be the same This icon means another service is using the same port number as this service Chan...

Page 182: ...eld displays the IP address of your PPPoE connection IP Subnet Mask This field displays the IP subnet mask of your PPPoE connection Default Gateway This field displays which network interface the NAS uses for PPPoE connections Configuration Enable PPPoE Connection Select this option to establish a direct Internet connection for the NAS Select for which Gigabit Ethernet interface to use PPPoE You n...

Page 183: ...ce that will never change instead of using an IP address that changes each time you reconnect Your friends or relatives will always be able to call you even if they don t know your IP address Table 49 Network Telnet SSH Service LABEL DESCRIPTION Enable Telnet Service Select this to enable Telnet access to the NAS Clear it to not allow Telnet access to the NAS To use Telnet log in as admin or root ...

Page 184: ... disable the DyDNS feature automatically Failure to update will retry later A recoverable error such as a temporary Internet disconnect occurred The NAS will retry later Success to update The NAS updated the DyDNS server with the NAS s public IP address Gateway Information Default Gateway This shows with which public IP of interface the NAS updated the DyDNS server Internal Address This shows the ...

Page 185: ...ll give you a password or key Service Provider Select your Dynamic DNS service provider Hostname Enter your host name provided by the Dynamic DNS service Username Enter your user name for your DNS account Password Enter the password assigned to your DNS account Password Confirm Confirm the password you entered Apply Click this to save your changes Reset Click this to clear the fields Table 50 Netw...

Page 186: ...Chapter 9 Network Cloud Storage User s Guide 186 ...

Page 187: ...o share a printer Use the Copy Sync Button screen Section 10 10 on page 207 to transfer files between a USB device and the NAS Use the Auto Upload screens Chapter 12 on page 239 to upload files in selected shares to your Flickr and or YouTube accounts Use the Google Drive screens Section 10 12 on page 219 to synchronize local NAS shares or folders and Google Drive accounts Use the Syslog Server sc...

Page 188: ... a DLNA compliant media server and or an iTunes server The NAS streams files to DLNA compliant media clients or computers using iTunes The Digital Living Network Alliance DLNA is a group of personal computer and electronics companies that works to make products compatible in a home network iTunes Server The NAS iTunes server feature lets you use Apple s iTunes software on a computer to play music ...

Page 189: ...share photos in a FamilyPhotos share you could web publish it and others could use a web browser to access the photos at http my NAS s IP Address MyWeb FamilyPhotos RSS RSS Really Simple Syndication is a format for delivering frequently updated digital content A channel uses a feed to deliver its contents items Subscribe the NAS to a feed to be able to download the contents 10 4 FTP Server Screen ...

Page 190: ...red 10 in the Connection Limit field The FTP connection limit will only be 3 6 ports in the range divided by 2 because it is the smaller value Starting Port Enter the first port number in the range Choose from 1024 to 65535 Ending Port Enter the last port number in the range Choose from 1024 to 65535 Download Upload Rate For All Users include admin Select this if you want to limit the download upl...

Page 191: ...edia Server Media Server LABEL DESCRIPTION Enable Twonky Media Server Select this to have the NAS share the media files in the shares selected in the Share Publish tab Clear it to stop the NAS from sharing media files through the Playzone screens or media players Click the hyper link to open the Twonky media server configuration screens to check media server status or modify media server settings ...

Page 192: ...open the following screen Use this screen to turn the iTunes server on or off Figure 93 Applications iTunes Server Publish Photos Select this to give media clients access to the share s photo files Publish Videos Select this to give media clients access to the share s video files Apply Click this to save your changes Reset Click this to restore your previously saved settings Table 53 Applications ...

Page 193: ...lications Download Service LABEL DESCRIPTION Enable Download Service Use this option and click the Apply button to turn the download service off or on If you turn off the service all downloads are paused Files currently downloading are queued Turning on the download service resumes downloads or restarts them if they are not able to resume Enable Download Notify Use this option and click the Apply ...

Page 194: ...ompleted item and click this to re seed a P2P file or download a file again If you want to re seed a P2P task keep the P2P file and the completed file in their original locations Task Info Select an item on the list and click this to display information about the download task See Section 10 7 6 on page 204 for more details The table lists your downloads Click a column s heading to sort the entrie...

Page 195: ...ading This value is in the format ConnectedPeers AllPeers Health where Connected Peers is the number of computers to which the NAS is connected in order to download the file AllPeers refer to the total number of computers to which the NAS can connect in order to download the file Health indicates the availability of the file Download Speed This is how fast the NAS is getting the file It is normal ...

Page 196: ...lated to the magnet link For a P2P download using a torrent file you can copy and paste the URL of the torrent file The NAS will automatically download the torrent file and use it You do not have to manually download the torrent file or save it to your computer Note Make sure the link opens either the file you want or a pop up window about how to handle the file It is also OK for the link to open ...

Page 197: ...Click this to open the following screen where you can set the default folder location where you Put incomplete downloads in and Move complete downloads to Share Select the share from the list Path Type the folder location in the share directly or click Browse to open the following screen and navigate to the file s location Current Location This is the location of the selected folder Folder Name En...

Page 198: ...ng General Download Settings Click Applications Download Service Preferences to open the following screen Use this screen to set the default location for saving downloads and configure the download period Figure 96 Applications Download Service Preferences General Settings ...

Page 199: ...that channel where is a folder that you have set Edit Click this to open the following screen where you can set the default folder location where you Put incomplete downloads in and Move complete downloads to Share Select the share from the list Path Type the folder location in the share directly or click Browse to open the following screen and navigate to the file s location Current Location This...

Page 200: ...ce is active in the time period hh mm hh mm Specify the time period for the NAS to download files Note If you also configured the Power On Off Schedule feature in the Power Management screen make sure your active download period does not conflict with the power off period Apply Click this to save your changes Reset Click this to restore your previously saved settings Cancel Click this to return to...

Page 201: ...configured in the Maximum Number of Active Torrents field Maximum Number of Active Connections Specify how many active connections are allowed on the NAS Enter a number from 1 to 500 This specifies the number of computers that can connect to the NAS to download files being shared by the NAS Keep Sharing While With P2P download the NAS starts sharing a file while you are downloading it Set how long...

Page 202: ...ownload Edit IP Filter LABEL DESCRIPTION Enable IP Filter Click this to enable or disable IP filtering for P2P downloads Update IP Filter Table File from the Internet Every Week Select this option and enter a URL to use an online IP filter table You can find an online IP filter table in websites such as http www bluetack co uk config level1 gz When you change the URL of the online IP filter table ...

Page 203: ...es a tutorial on adding a download task Figure 99 Applications Download Service Select Files The following table describes the labels in this screen Table 61 Applications Download Service Select Files LABEL DESCRIPTION Select Files File Name This is the name of a file specified in the torrent file Select the check boxes of the files you want to download Size This is the size of the file to be down...

Page 204: ...d data Complete This field displays how much has been downloaded to the NAS Seeds This is the number of computers that are sharing the complete file that you are downloading Peers This is the number of other computers that are also downloading and sharing the file you are downloading Download Speed This field displays how fast the NAS downloads the file Upload Speed This field displays how fast th...

Page 205: ...les Completed on This field displays when the file was successfully downloaded to the NAS Info Hash This information is used to verify the torrent file Tracker This field displays the tracker that NAS is currently connected to A tracker is a server used for finding peers sharing the file Close Click this to close the screen Table 62 Applications Download Service Task Info LABEL DESCRIPTION Table 6...

Page 206: ... does not publish for web browser access Publish Selected Share s Select shares in the Unpublished Shares box and click this to let people access files in the published shares using a web browser without logging into the Web Configurator Use the SHIFT key to select a range of entries Hold down the CTRL key to select multiple individual entries Published Shares This list box displays the shares peo...

Page 207: ...AS queue for a particular printer However since the NAS sends print jobs to the printer as soon as it can this button may only have an effect if there are very large or many print jobs in the queue To stop a print job that has already started you may have to turn off the printer Delete Click this to remove a printer from the NAS s printer list To add the printer back into the list disconnect the p...

Page 208: ...the copied files consists of the date and time of the copy in year_month_day_hour_minute_second format Backup Files to be Replaced This option is only available if you do not select Create a New Folder for Copied Files Select this option to save the files that will be replaced by the source files Backup Target Select a share in which to save the backup files Note The NAS will not create a new fold...

Page 209: ...your network can play the media files in the published shares No user name and password or other form of security is used The media server is enabled by default with the video photo and music shares published Songs from the iTunes Store After using iTunes on your computer to download songs from Apple s iTunes Store you can copy them to the NAS Many of these songs have DRM Digital Rights Management...

Page 210: ... to the restrictions of copyright laws and any other applicable laws and will bear the consequences of any infringements thereof ZyXEL bears NO responsibility or liability for your use of the download service feature Torrent Files The NAS needs a torrent file for P2P download to download a file The torrent file gives the NAS information about the file to be downloaded and shared and the tracker s ...

Page 211: ...r computer When the NAS finishes downloading new files your RSS reader displays the information and links for the files You can also download the files from the RSS reader to your computer See Section 5 7 3 on page 114 for a tutorial about using the download service notification In the Download Service screen select Enable Download Notify and click Apply An RSS feed icon appears Click the icon to ...

Page 212: ...et and your network and protect your NAS and computers from hacking attacks IDP Intrusion Detection and Prevention to detect malicious packets within normal network traffic and take immediate action against them Anti virus to check files you download for computer viruses P2P Download and Your Firewall The anti virus feature on a firewall probably cannot check P2P downloads for viruses so use anti ...

Page 213: ...ing TCP port 9090 and UDP port 9089 connections to the NAS You probably need to use your firewall s HTML web based configuration interface to set this up see the firewall s manual for details You may also have to configure a corresponding firewall rule Figure 109 Firewall Configured to Allow Incoming P2P Download Requests 10 11 5 Web Publishing Example This example covers how to configure the Web ...

Page 214: ...is 192 168 1 33 and the name of the web published share is FamilyPhotos So you would enter http 192 168 1 33 MyWeb FamilyPhotos in your browser s address bar Then press ENTER or click Go A screen displays listing the share s files Figure 111 Browsing to an NAS Share Example Click a file s link to open the file Right click a file s link and select Save Target As in Internet Explorer to save a copy ...

Page 215: ...ddress to access the NAS s web published shares from the Internet If your NAS uses a private IP address you may need to use the public IP address of your Internet gateway and configure NAT or port forwarding on your Internet gateway and possibly firewall rules in order to let people access the NAS s web published shares from the Internet Web Publishing Port Number If the web published shares use a...

Page 216: ...e NAS s USB port to let multiple computers on your network use it See www zyxel com for a list of compatible printers Figure 112 Printer Sharing 10 11 8 Copying Files You can copy files from a USB device to the NAS or from the NAS to a USB device Simply press and release the COPY SYNC button to start copying files See Section 10 10 on page 207 for details about configuring the copy settings ...

Page 217: ...ynchronizing Files Synchronization makes the contents on the target device identical to the ones on the source device You can synchronize files from a USB device to the NAS or from the NAS to a USB device In addition you may also synchronize files in both directions simultaneously Press and hold the COPY SYNC button until you hear a beep to synchronize files See Section 10 10 on page 207 for detai...

Page 218: ...B device is transferred to the NAS File A from the USB device replaces file A on the NAS File C on the NAS is deleted USB NAS When you synchronize files in both directions simultaneously both storage devices transfer unique files to one another Files with the same file name are synchronized according to their modification date time The difference in modification time between the two files has to b...

Page 219: ...nd Google Drive cloud storage accounts This two way synchronization means changes in the Google Drive account appear in the local sync folder and changes in the local sync folder appear in the Google Drive account Note Do not store your only copy of a document in Google Drive or the local sync folder Modifying or deleting a file or folder at either end modifies or deletes it at the other end Movin...

Page 220: ...S user account This feature does not currently download Google Documents 10 12 1 Account Setting Screen Use the Account Setting screen to synchronize local NAS shares or folders and Google Drive accounts Click Applications GoogleDrive to open the following screen Figure 116 Applications GoogleDrive Account Setting ...

Page 221: ...nt status of the GoogleDrive feature for the selected Google account Disabled The GoogleDrive feature is turned off During this state you can use the other sections of this screen to add or delete linked accounts or enable Google Drive Enabled Waiting The GoogleDrive feature is configured enabled and waiting to perform the next Google Drive update During this state you can use the other sections o...

Page 222: ...ith Google Drive Path The location of the folder the NAS synchronizes with Google Drive Edit Click this to open the following screen where you can specify the share or folder to synchronize with Google Drive The NAS s sharing configuration must allow the user access The user must also have a large enough quota on both the NAS and Google Drive to hold whatever files go in the local sync folder and ...

Page 223: ...gleDrive feature uses the Grive app Review what the Grive app wants to use and click Accept if you agree Copy the code and paste it into the field in the Web Configurator screen Click Apply to have the NAS connect to Google and complete the authorization In the Account Setting screen select the Enable Google Drive option and click Apply to start synchronizing your files with Google Drive Table 68 ...

Page 224: ...e this screen to configure the NAS to accept syslog logs from syslog clients such as ZyXEL s G 4100 v2 Note You may need to configure any firewalls between the NAS and the syslog clients in order to let the syslog traffic go to the NAS Apply Click this to save your changes and complete the authorization Cancel Click this to return to the previous screen without saving Table 68 Applications GoogleD...

Page 225: ...displays the share folder s path Type the location of the folder using forward slashes as branch separators or use Browse to find or create a folder on the NAS After you click Apply in the Syslog Server screen the NAS creates a folder for the current month s logs The folder s name uses the year and month in YYYYMM format Purge Policy Select Enable Purge Policy and set a number of months in the Log...

Page 226: ...he drop down list boxes displays how the selected custom format looks For example if you select Full Date the individual log entries would display with something like 2009 May 13 17 15 51 in front of them Apply Click this to save your changes Reset Click this to restore the screen s last saved settings Table 70 Applications Syslog Server LABEL DESCRIPTION ...

Page 227: ... screens through the Package Management screen Refer to the applications own documentation for further information Gallery This web based application allows your NAS to host pictures You can upload images in your local computer or shares to this application Use the administrator account of your NAS to log into the Gallery console The administrator can then create accounts for other users Use Logit...

Page 228: ...on page 229 for the Add NFS Share screen NFS Session Click this to view active NFS sessions You can see the list of users who have access to the NFS shares Refer to Section 11 3 2 on page 230 for the NFS Session screen Edit NFS Share Select an NFS share from the list and click this to edit it Refer to Section 11 3 1 on page 229 for the Edit NFS Share screen Delete NFS Share s Select an NFS share f...

Page 229: ...FS screen to open the following Figure 122 Network NFS Add Edit The following table describes the labels in this screen Table 72 Network NFS Add Edit LABEL DESCRIPTION Volume Name Select the volume where the folder you want to add as an NFS share is located NFS Share Name Enter the name you want to give to the NFS share Full Path This shows the location of the NFS share in the NAS The NFS server a...

Page 230: ...me or IP address you enter and click Add Read Only Users with this access right can only view and copy files in the NFS share but cannot modify or delete them Read Write Users with this access right can view edit or delete files in the NFS share Apply Click this to save your changes Cancel Click this to return to the previous screen without saving Table 72 Network NFS Add Edit LABEL DESCRIPTION Ta...

Page 231: ... screen to configure the NAS so you can use pyLoad to manage your downloads including those from one click hosting sites Table 74 Applications TFTP Server LABEL DESCRIPTION Enable TFTP Server Select this to have the NAS accept log files from TFTP clients Clear it to stop the NAS from accepting log files from TFTP clients Upload Download Directory Setting Click View Files to browse to where you wan...

Page 232: ...ture off Management Page This is the IP address and port number of the NAS s pyLoad management login screen The pyLoad management login screen uses the NAS s IPv4 address and the port number you configure Click this link to go to it Username Only the admin account can log into the pyLoad management screen Password You can configure a separate password for using the admin account to access the NAS ...

Page 233: ...not appear click the Retrieve List from Internet icon to update the list 2 The following confirmation screen appears Select the volume in which to install ownCloud and store ownCloud data and click Apply The NAS must have a connection to the Internet to download the package ...

Page 234: ... after installation finishes Click this link 5 The ownCloud login screen appears Create an administrator user name and password and click Finish Setup 6 The main ownCloud screen displays Use this web interface to manage files on the NAS ownCloud server Click your user name in the upper right corner to see the help for more information on using ownCloud ...

Page 235: ...ders of files on the NAS to your Memopal online backup and storage account Note Deleting files from your Memopal account s online backup set does not delete the files from the NAS just as deleting a file from the NAS does not delete a backup copy in your Memopal account s online backup set Deleting a file or a folder from your Memopal account s online backup set deletes all versions of that file f...

Page 236: ...Chapter 11 Packages Cloud Storage User s Guide 236 Click Applications Memopal to open the following screen Figure 126 Applications Memopal ...

Page 237: ...count Limit File Size Select this and enter a number of MegaBytes if you want to restrict the size of files the NAS uploads to the Memopal account You have to enter your password again if you select this Enable Schedule Select this to set when the Memopal backups occur You have to enter your password again if you select this Clear this to have the NAS back up files in the selected folders to your ...

Page 238: ...the NAS or type the location of the folder using forward slashes as branch separators Click Add to add the folder to the list of folders the NAS Memopal application backs up to the Memopal server Apply Click this to save your changes Reset Click this to restore the screen s last saved settings Table 76 Applications Memopal continued LABEL DESCRIPTION ...

Page 239: ...Flickr and or YouTube account 12 2 What You Can Do Use the Flickr YouTube screen Section 12 4 on page 239 to upload photos and videos to your Flickr and YouTube accounts Use the FTP Uploadr screen Section 12 5 on page 248 to upload files to FTP servers 12 3 What You Need to Know FTP File Transfer Protocol FTP is a file transfer service that operates on the Internet A system running the FTP server ...

Page 240: ... Flickr YouTube Disable Enable Select a service from the list and click this to turn the service on or off If you disable the service and add more files to the watch folder s the NAS will not auto upload these files However the NAS still uploads any files added before you turned off the service Pause Resume Select a service from the list and click this to pause or resume the auto upload feature Co...

Page 241: ...Chapter 12 Auto Upload Cloud Storage User s Guide 241 The web browser opens the Yahoo Flickr login page Enter your Yahoo account s information and click Sign In Figure 129 Yahoo Flickr Login Page ...

Page 242: ...LL ALLOW IT to establish a link between the NAS and your Flickr account Figure 130 Flickr Authorization A confirmation page displays indicating successful authorization Return to the NAS web configurator Click Get Ready in the following screen to complete the authorization process Figure 131 Confirming Flickr Authorization ...

Page 243: ...Upload Cloud Storage User s Guide 243 Once the NAS is associated with your Flickr account you can configure auto upload settings in the following screen Figure 132 Applications Auto Upload Flickr YouTube Config Flickr ...

Page 244: ...der is available for auto upload represents a missing folder The share may be deleted from the NAS or the hard disk was removed from the NAS Share Name This is the share selected for auto upload Path This is the path of a folder selected for auto upload The NAS only uploads files stored in the specified share or folder to your Flickr account Action Use the Remove icon to remove a folder from the F...

Page 245: ...o can see your media files on Flickr Determine who has the right to see files uploaded to your Flickr account Select Only You if you do not want anyone else to see your files You may also restrict the access to Your friends and or Your family You can set up a friend family list in your Flickr account Select Anyone to allow everyone to see your files Hide from public site area Check this option to ...

Page 246: ...settings in the following screen Figure 134 Applications Auto Upload Flickr YouTube Config YouTube The following table describes the labels in this screen Table 79 Applications Auto Upload Config YouTube LABEL DESCRIPTION YouTube Account Configuration Username This field displays the Youtube account authorized for the auto upload feature ...

Page 247: ... contains files you want the NAS to automatically upload Share Select the share from the list Path Type the folder location in the share directly or click Browse to open the following screen and navigate to the folder s location Current Location This is the location of the selected folder Folder Name Enter a new folder name and click to create it Type This is the type of the folder file Name This ...

Page 248: ...n you add new files to the specified shares the NAS also automatically uploads the new files to the FTP server Use this screen to configure the FTP Uploadr Click Applications Auto Upload FTP Uploadr to open the screen shown next Figure 135 Applications Auto Upload FTP Uploadr Who can see your media files on YouTube Determine who has the right to see files uploaded to your YouTube account Select On...

Page 249: ...g Yes will disable the FTP Uploadr Add Server Click this to add a target FTP server entry See Section 12 5 1 on page 249 for more details Preferences Click this to manage the settings of the FTP Uploadr Edit Server Select a server from the list and click this to edit the FTP server entry Delete Selected Server s Select a server from the list and click this to remove the FTP server entry Server Inf...

Page 250: ...r LABEL DESCRIPTION Domain Name IP Address Enter the domain name or IP address of the FTP server Account Name Enter the account name used to access the FTP server Password Enter the password associated with the account name Port Number Enter the port number for the FTP server Remote Path Enter the path of the FTP server where the NAS automatically uploads files Description Enter additional informa...

Page 251: ...older Watch List Status This field indicates whether the share or folder is available represents a valid folder The folder is available for auto upload represents a missing folder The share may be deleted from the NAS or the hard disk was removed from the NAS Share Name This is the share selected for auto upload Path This is the path of a folder selected for auto upload The NAS only uploads files ...

Page 252: ... Click Apply to save your settings and Cancel to close the screen Settings Grace Period Specify how long the NAS should wait when you add a new file for auto upload For example if you set the grace period to 5 minutes the NAS uploads a new file after it has been in a watched folder for 5 minutes You can choose from a range of 1 to 10080 minutes up to one week Bandwidth Limit Enter the maximum uplo...

Page 253: ...S and have the NAS download torrent files 13 2 Dropbox Screen Use the Dropbox screen to log the NAS into your Dropbox account This creates Drop2NAS and zDownload folders in your Dropbox account See Section 13 3 on page 255 for how to use the folders to move files to your NAS and have the NAS download torrent files The NAS checks the Dropbox account s Drop2NAS and zDownload folders every three minu...

Page 254: ...file from your Dropbox account Dropbox account has been already used on other NAS One Dropbox account can only work with one NAS at a time Log the other NAS out of your Dropbox account to be able to use the account with this NAS Name This is the owner of the Dropbox account the NAS is configured to use Email This is the e mail address of the owner of the Dropbox account the NAS is configured to us...

Page 255: ... the same name to the Drop2NAS folder the NAS adds a number to the names of the files in the NAS s Enable Dropbox Select this to synchronize and back up your Dropbox account The first time you do this a Dropbox screen prompts you to log into your Dropbox account Then a NAS pop up opens Click Get Ready Click Allow when the Dropbox screen notifies you of the NAS s DropNAS application trying to conne...

Page 256: ...opies torrent files in the zDownload folder to the NAS s admin download torrents folder and automatically starts downloading them The NAS adds a suffix to the name of each torrent file in the Dropbox account s zDownload folder and keeps updating it to show the job s state downloading queued paused canceled uploading finished error or retrying The NAS does not take any action for folders nor other ...

Page 257: ...ime Machine backups Click Applications Time Machine to open the following screen Figure 141 Applications Time Machine The following table describes the labels in this screen 14 3 Using Time Machine After enabling Time Machine on the NSA follow the steps below to set up Time Machine on your Mac to use your NAS for backup Table 84 Applications Time Machine LABEL DESCRIPTION Enable Time Machine Selec...

Page 258: ...ne with the NAS Cloud Storage User s Guide 258 1 Click Apple System Preferences Then go to System and select Time Machine 2 Turn Time Machine ON Then click Change Disk 3 Select share01 as the backup disk Then click Use for Backup ...

Page 259: ... configuring user accounts and shares see Section 5 6 on page 100 In this example user1 12345 is used Then click Connect 5 Time Machine starts backing up files to share01 after 120 seconds If you want to backup immediately click Time Machine icon and select Back Up Now 6 The screen shows the status of the backup once the process begins 7 To stop the backup process click the Time Machine icon and s...

Page 260: ...Chapter 14 Using Time Machine with the NAS Cloud Storage User s Guide 260 ...

Page 261: ... Manage shares that he owns Change his own password Access the contents of other shares to which he is given access rights 15 2 What You Can Do Use the main Users screen Section 15 3 on page 261 to display a list of user accounts created on the NAS Use the Add User screen Section 15 3 2 on page 263 to create new user accounts Use the Edit User screen Section 15 3 2 on page 263 to edit the properti...

Page 262: ...er Click this to open a screen where you can configure a new user account Refer to Section 15 3 2 on page 263 to see the screen Search Click this to display a search field Type in the name of an account and then click Search to look up the account you specified Click Clear to close the search function Edit User Select an account and click this to open a screen where you can edit the properties of ...

Page 263: ...ce used by the account You can also check the account s membership in any groups Refer to Section 15 4 on page 266 to see the screen Display Number Click the drop down menu to set how many accounts you want to display in one screen Go to Page Click the drop down menu to display and access more user accounts User Type This field displays whether the account is an administrator account or a user acc...

Page 264: ...g Users Add or Edit a User General Settings The following table describes the labels in these screens Table 87 Users Add or Edit a User LABEL DESCRIPTION General Settings Click this to configure the user s user name and password Username Type a name from 1 to 32 single byte no Chinese characters allowed for example ASCII characters See Section 15 3 3 on page 265 for more details on usernames New P...

Page 265: ...sword that you just typed in the above field Account Type Select Administrator to give the account full configuration and management access to the NAS Select User to give the account basic access rights to the NAS and allow the user to manage his own shares change his own password and access the contents of other shares to which he is given access rights Quota per volume Click this to configure wh...

Page 266: ...e This field displays the selected username Space Usage Click this to display the amount of volume space used by the selected account Group List Click this to display the selected user s group membership Volume Name This field displays the volume s created on the NAS Used Space This field displays how much storage space the selected account is currently using This only applies for files that the u...

Page 267: ...res 16 2 What You Can Do Use the main Groups screen Section 16 3 on page 267 to display and manage a list of groups created on the NAS Use the Add Group screen Section 16 3 1 on page 268 to create new groups Use the Edit Group screen Section 16 3 1 on page 268 to edit the properties of an existing group 16 3 Groups Screen Use this screen to create and manage groups Click Sharing Groups to display ...

Page 268: ...the group you specified Click Clear to close the search function Edit Group Select a group and click this to open a screen where you can edit the properties of the selected group Delete Selected Group s Select a group and click this to open a screen where you can delete the group Display Number Click the drop down menu to set how many groups you want to display in one screen Go to Page Click the d...

Page 269: ...n group names are All leading and trailing spaces are removed automatically Table 90 Sharing Groups Add or Edit a Group LABEL DESCRIPTION Group Name Type a name from 1 to 32 single byte no Chinese characters allowed for example ASCII characters See Section 16 3 2 on page 269 for more details on group names Group Membership Use this field to assign group membership to individual users Available Use...

Page 270: ...roup name cannot be the same no matter the letter case as an existing group For example if a group exists with the name FAMILY you cannot create a group named family The group name cannot be the same as a system group name such as EVERYONE nor be the same as an existing group Other reserved groups names that are not allowed are nobody root everyone ...

Page 271: ...ers 17 2 What You Can Do Use the Shares screen Section 17 3 on page 272 to navigate a list of shares created on the NAS Use the Add Shares screen Section 17 3 1 on page 274 to create additional shares on the NAS Use the Recycle Bin screen Section 17 4 on page 276 to configure and clean up the recycle bins Use the Edit Share screen Section 17 3 1 on page 274 to edit a share s properties Use the Sha...

Page 272: ...ares The following table describes the labels in this screen Table 91 Sharing Shares LABEL DESCRIPTION Add Share Click this to create a new share Recycle Bin Click this to configure recycle bins Edit Share Select a share and click this to edit the share Delete Share Select a share and click this to remove or restrict access to the share Share Browser Select a share and click this to browse the sha...

Page 273: ...ays Predefined for default shares Default shares including music video and photo always exist as long as there is a volume If you delete the volume containing these default shares the NAS automatically creates these shares in the next volume by alphabetical order This field displays User created for shares that an administrator has created You can delete these shares This field displays Auto for s...

Page 274: ...s when editing a share Make this share owned by Select the administrator or user account that can own manage this share The share owner controls access rights to the share Enable this share Click this to allow access to this share Enable Recycle Bin Click this to activate the recycle bin When you delete a file from this share a recycle folder is created to store the deleted item Publish this share...

Page 275: ... the web all users will have at least read only access to the share regardless of what you configure here Keep it private to owner means only the share owner selected above can access the share Make it Public means every user including people who do not have accounts on the NAS can access the share Advanced allows you to assign specific access rights full read only or deny to individual users grou...

Page 276: ...e the item in the recycle folder You may move or copy the deleted item to another share Table 93 Sharing Shares Add Share or Edit Share Advanced LABEL DESCRIPTION Available Users Groups This field lists the users groups to which you can assign access rights Authority Use this field to assign access rights to users groups Full Control gives users groups full access read write and execute to all fil...

Page 277: ...aring Shares Recycle Bin LABEL DESCRIPTION Clean Recycle Bin every N days Specify how often you want to clear the contents in all recycle bins The specified days correspond to how long a file has been stored in a recycle bin For example if you set the interval to be 3 days recycle bins will clean up items deleted or not accessed for 3 days Note Cleaning up recycle bins permanently removes the file...

Page 278: ... make sure you keep the file extension Delete Select a file folder from the list and click this to open a warning screen Click Yes to delete the file folder or click No to close the screen Move Select a file folder from the list and click this to relocate the file folder to another share Copy Select a file folder from the list and click this to make a duplicate of the file folder to another share ...

Page 279: ...n list Path This field displays the share folder s path You can use Browse to find or create a folder on the NAS or type the location of the folder using forward slashes as branch separators Browse Click this to open the following screen and navigate to the location of the file folder Current Location This is the location of the selected folder Folder Name Enter a new folder name and click to crea...

Page 280: ...Chapter 17 Shares Cloud Storage User s Guide 280 ...

Page 281: ...o open the following screen Figure 155 Sharing WebDAV The following table describes the labels in this screen Table 97 Sharing WebDAV LABEL DESCRIPTION Enable WebDAV http Https Select this to allow remote users to work with files stored on the NAS Edit the access privileges in Sharing Shares Https is for secure WebDAV connections to the NAS Example When you enable WebDAV the screen displays an exa...

Page 282: ...the NAS 1 Download and install NetDrive 2 Click Add Drive and use the URL for WebDAV connections to the NAS to add a drive entry for accessing the NAS Figure 156 NetDrive Example Apply Click this to save your changes Reset Click this to discard any unsaved changes and restore previously saved settings Table 97 Sharing WebDAV continued LABEL DESCRIPTION ...

Page 283: ... Storage User s Guide 283 3 Name the drive and specify the URL of the share to access Select SSL if the NAS forces HTTPs use Specify your user name and password for accessing the share on the NAS Figure 157 NetDrive Add Drive ...

Page 284: ...Chapter 18 WebDAV Cloud Storage User s Guide 284 ...

Page 285: ... power saving UPS power on off after power failure power on off schedule and Wake on LAN Use the Log screen Section 19 4 on page 289 to check the system s logs Use the Configuration screen Section 19 5 on page 293 to backup or restore the NAS configuration file Use the SSL screen Section 19 6 on page 295 to configure HTTPS and the NAS s SSL certificate Use the Shutdown screen Section 19 7 on page ...

Page 286: ...f the APC UPS s battery charge gets down to the percentage you specify in this field This allows the NAS to shut down properly and avoid data loss caused by a power failure when the UPS stops supplying power A setting around 50 is recommended A setting close to 100 is not recommended since it would cause the NAS to shut down whenever the UPS is charging A setting close to 0 is also not recommended...

Page 287: ... power control schedules Refer to Section 19 3 1 on page 288 for this screen Note Enable Wake On LAN Enable Wake On LAN to be able to turn on the NAS through its wired Ethernet connection You must have a computer or router on your LAN that supports sending Wake On LAN magic packets to turn on the NAS To use Wake On LAN from a computer on your LAN install a program such as Wake On LAN EX or another...

Page 288: ...e to have it reboot every Friday at 14 00 Click a column s heading cell to sort the schedules by that column s criteria Click the heading cell again to reverse the sort order Type This field displays whether the power control schedule has the NAS turn on turn off or reboot Frequency This field shows how often monthly weekly or daily the NAS is to apply this power control schedule Execute Time This...

Page 289: ... does not perform the restart or power off If the NAS is turned on at the time when a power on is scheduled the NAS does not perform the power on Use this part of the screen to configure power on power off and reboot times Please select the day of the month This is only available if you set the Frequency to Monthly Choose the day of each month for the power control schedule entry Every how many we...

Page 290: ...BEL DESCRIPTION Refresh Click this to update the log display Purge all Logs Click this to erase all logs from the NAS Report Config Click this to open a screen where you can configure email alerts for logs Refer to Section 19 4 1 on page 290 to see the screens for this Display The screen always shows all logs by default Choose a specific log category to view logs for just that category This is the...

Page 291: ... To Enter the e mail address where you want to receive the log alerts Email From Enter the e mail address the NAS uses in the From field of the e mail header for its log alerts Email Server Enter the e mail server address the NAS uses to send e mail alerts Email Format Select the e mail format you want the NAS to use in its e mail alerts Use SMTP Authentication Click this if the e mail server you ...

Page 292: ...rt Setting LABEL DESCRIPTION Email Alert Select the Enable Email Log check box to have the NAS send an alert email to the configured email address whenever the NAS generates a critical severity log Report Time Select how often Weekly Daily or Hourly the day of the week for weekly reports and the time hour minutes the NAS sends a report email Enable Email Log Select the check box to have the NAS em...

Page 293: ... Maintenance Configuration to open the following screen Use this screen to backup or restore the NAS configuration settings Figure 164 Maintenance Configuration Table 103 Maintenance Log Report Config Syslog Server Setting LABEL DESCRIPTION Enable Syslog Server Check this to enable syslog server Server Address Enter the syslog server address you want the NAS to use for its log alerts In the table ...

Page 294: ... configuration file If the volume exists but the share path is missing in the NAS the NAS automatically creates this share path If the volume does not exist on the NAS the Status of the share will show missing share icon in Shares screen see Table 91 on page 272 Browse Click this to locate a previously saved configuration file Restore Click this to load the previously saved configuration file to t...

Page 295: ...r s Guide 295 19 6 SSL Certification Click Maintenance SSL to open this screen where you can turn on HTTPS create a public key certificate or upload a public key certificate that was issued by a known certificate authority Figure 165 Maintenance SSL ...

Page 296: ...f the NAS s public key certificate to your local computer This is useful for installing the certificate without having to connect to the NAS or for sending by email to other users for them to install prior to logging into the NAS for the first time After saving the certificate to your computer double click it to install it Note Each web browser handles certificate installation differently Modify t...

Page 297: ...option and enter the NAS s IP address if you want to use this for the common name Host Domain Name Select this option and enter the NAS s domain name if you want to use this for the common name Organizational Unit Optional Enter this name of the organizational unit which owns or maintains the NAS This is an optional field Organization Optional Enter this name of the organization or company which o...

Page 298: ...ance Shutdown Confirm Shutdown 19 8 Technical Reference This section provides technical background information on the topics discussed in this chapter 19 8 1 Log Classes The following table shows information on log classes Table 107 Maintenance Shutdown LABEL DESCRIPTION Restart Click this to have the device perform a software restart Shutdown Click this to shut down the system and restart it agai...

Page 299: ...e NAS Table 108 Log Classes continued LOG CATEGORY DESCRIPTION Table 109 Log Severity Levels LEVEL DESCRIPTION 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning 5 Notice 6 Info Table 110 Log Messages CLASS SEVERITY MESSAGE Auto upload INFO s is queued Auto upload INFO s uploaded Flickr or YouTube Upload Auto upload WARNING error uploading s s s Auto upload INFO s will not be uploaded to s for there...

Page 300: ...on INFO USB Sync Finished Elapsed Time s Seconds Copy Sync Button INFO USB Sync Moving s from Internal Volume to Backup Folder Copy Sync Button INFO USB Sync Moving s from USB to Backup Folder Copy Sync Button INFO USB Sync Skip s File not Exist Copy Sync Button INFO USB Sync Skip s Not a Regular File Copy Sync Button INFO USB Sync Start Pre Processing Generating File Lists Copy Sync Button NOTICE...

Page 301: ...ownload s Download Service INFO Download service stopped Download Service INFO Download service suspend s because of no data income detected or to limit max download slot Download Service INFO Download service add comment s to s by user Download Service INFO Download service set min upload download ratio to d Download Service INFO Download service set max seed slot to d Download Service INFO Downl...

Page 302: ...s disabled now base_ud_iface Network NOTICE Network Config setting is changed Network NOTICE Interface s was disabled Network NOTICE Interface s was enabled Network NOTICE Port Group on s is changed Renew DHCP client Network NOTICE Account pppoe was changed Network NOTICE Add account pppoe Network NOTICE ADD interface ppp0 Network NOTICE Interface ppp0 will reapply because Device Ha become active ...

Page 303: ...ecycle bin folder in share s Storage ERROR Eject External Disk s FAILED Storage INFO Eject External Disk s SUCCESS Storage ERROR Cancel External Volume Scan FAILED Storage ERROR Cannot Unmount Volume and RAID System Busy Using Volume and RAID Please Reboot and Try Again Storage ERROR Create External Normal Volume s s FAILED Storage ERROR Rename External Volume to s FAILED Storage ERROR Scan Extern...

Page 304: ...or Remove Hot Spare disk1 from Raid Volume1 SUCCESS storage Info Remove Hot Spare disk1 from Raid Disk Group1 FAILED storage error Remove Hot Spare disk1 from Raid Disk Group1 SUCCESS storage Info Expand Volume Volume1 SUCCESS storage error Expand Volume Volume1 FAILED storage Info Expand Disk Group Disk Group 1 SUCCESS storage error Expand Disk Group Disk Group 1 FAILED System INFO NTP update fai...

Page 305: ... u u has been denied access from s Users NOTICE User s password has been changed by s from s Backup Restore ERROR When query remote target s s Backup Restore INFO Backup job s successfully Backup Restore ERROR When backup s s Backup Restore ERROR When backup s error happens s Backup Restore INFO Start to restore backup job s Backup Restore INFO Restore backup job s successfully Backup Restore ERRO...

Page 306: ...unning Power Management INFO Job s is canceled by user Power Management INFO Restore job s is triggered by user Power Management INFO Power On schedule is triggered Power Management INFO Power Off schedule is triggered Power Management INFO Reboot schedule is triggered Table 110 Log Messages continued CLASS SEVERITY MESSAGE ...

Page 307: ...k up the NAS configuration file before you make major configuration changes See Section 20 5 on page 325 Need to transfer data from your computer to the NAS after volume s have been created Backup your data to a computer or other storage devices Data infected by virus Use anti virus software on your computer to scan files before saving them onto the NAS Although this may be slow so you may want to...

Page 308: ...to Section 20 3 8 on page 319 to see the screens Abort Job Select a backup job in the list and click this to stop the process if the backup job is currently active Activate Job Enable the selected backup job Inactivate Job Disable the selected backup job Status This shows the current state of the backup job Waiting means the backup job is not active but is scheduled to run at some time Running ind...

Page 309: ... following Figure 171 Protect Backup Step 1 The following table describes the labels in this screen Table 113 Protect Backup Step 1 LABEL DESCRIPTION Job Information Job Name Enter a name to identify the backup job Job Description Enter a short description up to 100 keyboard characters for the backup job ...

Page 310: ...older You must keep the latest full backup to be able to restore the files later Synchronization This does a backup of individual files If you use this type you cannot use the Restore feature of the NAS You can also choose between the following types of synchronization Mirror The NAS deletes all data in the target folder before running the backup It makes the target folder identical to the source ...

Page 311: ...Protect Cloud Storage User s Guide 311 20 3 2 Backup Step 2 Use this screen to specify where the files you want to backup are located and set where you want the backup to be stored Figure 172 Protect Backup Step 2 ...

Page 312: ...ugh the folders files for a folder means all sub folders and files and new folders files added later will be backed up for a file means the file will be backed up a grayed out check box for a folder means that only some sub folders and files under the folder will be backed up Newly added folders files will NOT be backed up means the file structure is still loading Please wait for the folders files...

Page 313: ... NAS so you can select the target share for the backup For Rsync The remote device must be a NAS that supports rsync or a computer running the rsync utility Fill in the following fields in order to be able to access it Remote NAS Address Username always admin Remote Admin s Password Click Show target content to connect to the remote NAS or computer so you can select the target folder for the backu...

Page 314: ...red on the remote NAS is unencrypted This takes a long time Make sure you really need this feature before enabling it Bandwidth Restrict the bandwidth of synchronization backups to help stop them from using all of your network connection s available bandwidth This is more important when backing up to a remote NAS or computer through the Internet Purge Policy The NAS maintains the files that have b...

Page 315: ...ncy Select every how many hours the NAS performs the backup job On which minute of the hour This is only available if you selected Hourly as your backup frequency Select the minute from 0 to 59 in an hour when the NAS performs the backup job Start Time hh mm This is available if you selected Daily Weekly or Monthly as your backup frequency Select the time in hour minute format when you want the NA...

Page 316: ...p 1 The following table describes the labels in this screen Step 2 Please select the day of the month This is only available if you selected Monthly as your backup frequency Select the day in a month when you want the NAS to perform the backup job Previous Click this to go back to the previous screen Done Click this to close the screen Table 116 Protect Backup Step 4 LABEL DESCRIPTION Table 117 Pr...

Page 317: ...lp prevent the backups from using all of your network connection s available bandwidth This is more important when backing up to a remote NAS or computer through the Internet Purge Policy The NAS maintains the files that have been included in your backups However to save hard disk space you can choose to delete files that have been included in previous backups Select Keep All Old Backup files to s...

Page 318: ...p job Start Time hh mm This is available if you selected Daily Weekly or Monthly as your backup frequency Select the time in hour minute format when you want the NAS to perform the backup job Every how many days This is only available if you selected Daily as your backup frequency Enter the interval between days when the NAS performs the backup job Every how many weeks This is only available if yo...

Page 319: ...he labels in this screen Table 119 Protect Backup Restore Archive Step 1 LABEL DESCRIPTION Step 1 Select Restore Source Select a previous archive backup that you want to restore to the NAS Job Information Job Name This is the name to identify the backup job Job Description This is a short description up to 100 keyboard characters for the backup job Backup Type This is the type of backup implemente...

Page 320: ...ep 3 Use this screen to select the location in the NAS where you want to restore your backup Figure 179 Protect Backup Restore Archive Step 3 Table 120 Protect Backup Restore Archive Step 2 LABEL DESCRIPTION Step 2 Please select which file s folder s to restore Folder Chooser Select the folder where the backup you want to restore is located Selected Folder This shows the path of the folder you sel...

Page 321: ...Location Select this to restore the files to their original location in the NAS Other Location Click this to select a folder where you want to place the restored files Click Browse to open the following screen Volume Select a volume from the list Current Location This is the location of the selected folder Type This identifies the item as a file or folder Name This is the name of the folder file C...

Page 322: ... in another NAS in the network that you used for your backup Fill in the fields below when you choose this option Select Internal or External Volume if you want to use another volume in the NAS or an attached USB hard disk for your backup Click Browse to select the backup file IP Address Enter the address of the NAS you want to use User Enter the username you use to access the NAS Password Enter t...

Page 323: ...o save your settings and Cancel to close the screen Next Click this to go to the next screen Table 122 Protect Restore Step 1 LABEL DESCRIPTION Table 123 Protect Restore Step 2 LABEL DESCRIPTION Step 2 Select Restore Point If you selected Remote NAS for the backup you want to restore you can see a list of all the backups you performed in the Job Name table If you selected Internal or External Volu...

Page 324: ...nt to restore to your NAS Previous Click this to go back to the previous screen Next Click this to go to the next screen Table 123 Protect Restore Step 2 LABEL DESCRIPTION Table 124 Protect Restore Step 3 LABEL DESCRIPTION Step 3 Please select which file s folder s to restore Folder Chooser Select the folder where the backup you want to restore is located Selected Folder This shows the path of the...

Page 325: ...onfiguration backup file If things go wrong after you make the configuration changes you can always go back to the previous configuration by restoring an earlier configuration file Table 125 Protect Restore Step 4 LABEL DESCRIPTION Step 3 Set a restore target and start restoring Browse Click this to select a folder where you want to place the restored files Volume Select a volume from the list Cur...

Page 326: ... If you forgot the NAS password then use the RESET button see Section 1 1 5 on page 17 to return the NAS to the factory default configuration Note Configuration File Backup and Restoration does not affect data your files and folders volumes on the NAS ...

Page 327: ...AS External USB Drives Storage Firmware File Transfer Networking Some Features Screens Do Not Display Media Server Functions Download Service Functions Web Publishing Auto Upload Package Management Backups Google Drive 21 2 Power Hardware Connections and LEDs The NAS PWR LED does not turn on no LEDs are on Make sure the NAS is turned on Make sure you are using the power adaptor or cord included wi...

Page 328: ...urned on The NAS must be turned off before you remove or install the hard disk 1 Turn the NAS off remove the front panel and make sure there is a SATA I or SATA II 3 0 Gbit s compatible hard disk installed the hard disk is installed correctly in the disk bay Push the disk back into the NAS disk bay until the hard disk is fitted snugly inside the NAS see the NAS Quick Start Guide the hard disk coul...

Page 329: ...ailure occurs during the active download period the NAS will verify whether the downloaded files were damaged If a file is corrupted the NAS will download the file again If the file is intact but not completely downloaded the NAS will resume the download task after it restarts 21 3 NAS Starter Utility The NAS Starter Utility cannot discover my NAS Close the NAS Starter Utility and reopen it Check ...

Page 330: ...cted and each has a unique name Alternatively if you have a DHCP server on your network and you can access it s list of assigned IP addresses you could see which IP address belongs to which NAS You can check the MAC address of your NAS by checking the attached sticker in the device housing 21 4 NAS Login and Access I forgot the server name of the NAS The default server name is NAS followed by the ...

Page 331: ...e the NAS has a different IP address for each connection To connect through the wired Ethernet connection use the wired Ethernet connection s IP address To connect through the wireless connection use the wireless connection s IP address Make sure your computer s IP address is in the same subnet as the NAS s IP address You can use the NAS Starter Utility to find the NAS s IP address Skip this if yo...

Page 332: ...net Options and then the Security tab Figure 184 Internet Options Security 2 Click the Custom Level button 3 Under Script ActiveX controls marked safe for scripting make sure that Enable is selected the default 4 Click OK to close the window Figure 185 Security Settings Script Safe ActiveX Controls ...

Page 333: ...work Try to ping the NAS or use the NAS Starter Utility to discover it Make sure you have used the NAS Starter Utility to initialize your NAS See Chapter 2 on page 19 for more information Check that you entered your login name and password correctly Check that the share exists and check its access settings Check if the shared folder is a subfolder of another parent share Check that the parent shar...

Page 334: ... click Disconnect Then re attempt to connect to the desired share Check if the share has an ANONYMOUS or EVERYONE access right If the user is already logged into a share using her username and password she will NOT be able to access a share that has ANONYMOUS FTP only access rights as these require no login In this case she should log out and try to access the share again without logging in See Se...

Page 335: ... with the share s specific files and or folders Account names added to the list are linked to the files and folders that they are allowed to access along with what kinds of actions they are allowed to perform with those files and folders delete move rename and so on 21 7 External USB Drives The COPY LED is red Copying files to or from from a USB device or SD card failed The USB device or SD card m...

Page 336: ...my local computer or storage device to the NAS After you initialize your hard disk you can directly access the folders in your NAS and transfer files in the same way you transfer files in your local computer 1 On your Windows computer click Start Run or open a web browser 2 Enter nas followed by the number of your model 540 for example or the Server Name you assigned the NAS This shows you the fol...

Page 337: ...the media files in the published shares No user name and password or other form of security is used The media server is enabled by default with the video photo and music shares published One of the computers in my network cannot use the printer I connected to the NAS You must install the printer driver on each computer that will use the printer Check Section 21 4 on page 330 and check for related ...

Page 338: ...rted on the media server may not display in the list See Section on page 345 for the file formats that the media server supports I published a folder with the media server function but the media client does not play some of the files or does not play them properly 1 Files with formats that are not supported on the media server may not display in the list See Section on page 345 for the file format...

Page 339: ... Button 4 Then click the NAS s link to reconnect Figure 187 iTunes Reconnected 5 Another way to get the NAS s iTunes server function to scan the published media server folders for files is to go to Applications Media Server and disable and re enable the iTunes server option If you uploaded many files it may take awhile for the NAS to find and list all of them Then try reconnecting your iTunes clie...

Page 340: ...ever if you remove the system volume you may lose the download list With two JBOD volumes the hard disk that was installed first is usually the system volume I cannot find the download files By default the Download Service feature stores downloaded files as follows P2P download jobs are stored in incoming where is a folder that you have set HTTP FTP jobs are stored in where is a folder that you ha...

Page 341: ...ck that you did not set the Web publishing feature to use one of the following ports Firefox blocks these ports by default Make sure your ISP allows you to run a server and is not blocking the port number of the NAS s web publishing feature 21 16 Auto Upload The NAS does not automatically upload files to Flickr or YouTube Table 126 Ports Blocked By Default in Firefox PORT SERVICE PORT SERVICE PORT...

Page 342: ...you changed the password of your Flickr or YouTube account you cannot access the service s Configuration screen and the NAS cannot auto upload files Make sure you also update the account information in the NAS 3 Make sure the file size does not exceed the limit imposed by the service At the time of writing Flickr restricts the file size to 10 MB and YouTube restricts the file size to 100 MB 4 Make...

Page 343: ...The backup does not run at the time configured Check that the correct time is configured on the NAS Check that the NAS is able to access the time server from which it gets the time see Section 7 7 on page 165 21 19 Google Drive Google Drive stopped syncing 1 Make sure the NAS is connected to the Internet See Section 9 4 on page 175 for details about testing network connections 2 Check if you have ...

Page 344: ...e Section 15 3 2 on page 263 4 Check for any logs about removal of the user account When you remove a user s NAS account the NAS also removes the link to the user s Google account However the NAS keeps the data in the local sync folder Reconfigure a user account and link it to the Google account to let the user use Google Drive again ...

Page 345: ...able sleeping HDD LED blinking Blinking The NAS is saving data to the hard disk drive Slow Blinking Sleeping HDD LED blinking is enabled and the hard disk drive is in hibernation Red On The NAS detected an error on the hard disk drive like a bad sector for example The NAS automatically tries to recover a bad sector but the LED stays red until the NAS restarts Off The NAS cannot detect a hard disk ...

Page 346: ...LV DSD Images JPEG PNG TIF TIFF BMP GIF Video WMV MPEG2 MP1 MPG SPTS MP4 AVI VOB DivX 3GP VDR MPE DVR MS Xvid M1V M4V MOV MPV MKV OGG FLV MTS Note Not all published file types can be viewed by all client applications Supported iTunes Server Content Formats At the time of writing the NAS supports iTunes publishing audio files of the following formats mp3 m4a m4p wav and mp4 ...

Page 347: ...se have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Taiwan ZyXEL Communications Corporation http www zyxel com Asia China ZyXEL Communications Shanghai Corp ZyXEL Communicatio...

Page 348: ...el com pk Philippines ZyXEL Philippines http www zyxel com ph Singapore ZyXEL Singapore Pte Ltd http www zyxel com sg Taiwan ZyXEL Communications Corporation http www zyxel com Thailand ZyXEL Thailand Co Ltd http www zyxel co th Vietnam ZyXEL Communications Corporation Vietnam Office http www zyxel com vn vi Europe Austria ZyXEL Deutschland GmbH http www zyxel de Belarus ZyXEL BY http www zyxel by...

Page 349: ...Communications Czech s r o http www zyxel cz Denmark ZyXEL Communications A S http www zyxel dk Estonia ZyXEL Estonia http www zyxel com ee et Finland ZyXEL Communications http www zyxel fi France ZyXEL France http www zyxel fr Germany ZyXEL Deutschland GmbH http www zyxel de Hungary ZyXEL Hungary SEE http www zyxel hu Latvia ZyXEL Latvia http www zyxel com lv lv homepage shtml ...

Page 350: ...yXEL Communications http www zyxel no Poland ZyXEL Communications Poland http www zyxel pl Romania ZyXEL Romania http www zyxel com ro ro Russia ZyXEL Russia http www zyxel ru Slovakia ZyXEL Communications Czech s r o organizacna zlozka http www zyxel sk Spain ZyXEL Spain http www zyxel es Sweden ZyXEL Communications http www zyxel se Switzerland Studerus AG http www zyxel ch ...

Page 351: ...m Latin America Argentina ZyXEL Communication Corporation http www zyxel com ec es Ecuador ZyXEL Communication Corporation http www zyxel com ec es Middle East Egypt ZyXEL Communication Corporation http www zyxel com homepage shtml Middle East ZyXEL Communication Corporation http www zyxel com homepage shtml North America USA ZyXEL Communications Inc North America Headquarters http www us zyxel co...

Page 352: ...Appendix B Customer Support Cloud Storage User s Guide 352 Oceania Australia ZyXEL Communications Corporation http www zyxel com au en Africa South Africa Nology Pty Ltd http www zyxel co za ...

Page 353: ...bears NO responsibility or liability for your use of the download service feature Make sure all data and programs on the NAS are also stored elsewhere ZyXEL is not responsible for any loss of or damage to any data programs or storage media resulting from the use misuse or disuse of this or any other ZyXEL product Certifications Federal Communications Commission FCC Interference Statement The devic...

Page 354: ...he device at http www zyxel com web support_warranty_info php Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products Open Source Licenses This product contains in part some free software distributed under GPL license terms and or GPL like licenses Open source li...

Page 355: ...at used electrical and electronic products should not be mixed with general waste Used electrical and electronic equipment should be treated separately INFORMAZIONI AGLI UTENTI Ai sensi dell art 13 del Decreto Legislativo 25 luglio 2005 n 151 Attuazione delle Direttive 2002 95 CE 2002 96 CE e 2003 108 CE relative alla riduzione dell uso di sostanze pericolose nelle apparecchiature elettriche ed el...

Page 356: ...Appendix C Legal Information Cloud Storage User s Guide 356 Environmental Product Declaration ...

Page 357: ...0 preferences 198 protection 211 212 status 195 URL 196 FTP 187 189 239 activation 190 anonymous access 190 passive mode transfer 190 media server 188 190 configuration 191 iTunes server 188 209 210 print server 216 configuration 206 name 207 web publishing 189 205 215 activation 205 example 213 port number 215 archive 140 authorization Flickr 240 242 YouTube 245 auto upload Flickr YouTube 239 act...

Page 358: ...very 19 disk S M A R T attributes 66 displaying user information 266 DLNA 188 209 DNS 174 176 documentation related 2 Domain Name System see DNS domain user troubleshooting 335 troubleshooting share access 335 download period control 199 download service 188 210 activation 193 adding a task 196 203 configuration 193 download period control 199 notifications 211 activation 193 P2P download IP filte...

Page 359: ...nsfer 190 FTP Uploadr 248 activation 249 bandwidth limit 252 configuration 250 grace period 252 server entry 249 FTPES 188 FTPES FTP over explicit TLS SSL 136 FTPS 135 239 G global icons 74 86 GMT 24 166 Google Drive 219 Google Maps 78 GPS 78 grace period 245 247 252 groups 267 adding 268 269 editing 269 membership 265 269 names 269 searching 268 Guide Quick Start 2 H Home icons 74 hot spare 72 HT...

Page 360: ...stic tools 177 DNS 174 176 HTTP port 176 IP address 174 PPPoE 174 181 182 activation 182 TCP IP 175 network connection test 177 notifications download service activation 193 notifications download service 211 O one way incremental backup 235 online backup 235 other documentation 2 ownCloud 232 P P2P download IP filtering 201 202 protection 211 212 re seeding 194 settings 200 torrent files 196 210 ...

Page 361: ... Flickr 245 schedule power management 288 scheduling download service 199 secure connections 129 server Syslog 224 TFTP 231 server entry FTP Uploadr 249 server name 164 setup COPY SYNC button 208 download service 193 Flickr 244 FTP Uploadr 250 media server 191 P2P download 200 print server 206 YouTube 245 246 share configuration 81 troubleshooting local user access 334 share publishing 191 shares ...

Page 362: ...s 205 Transport Layer Security see TLS troubleshooting domain user 335 domain user share access 335 file access 335 folder access 335 forgot password 330 331 LED indicators 327 LAN 329 local user share access 334 login 333 media files 338 NAS Starter Utility 329 overview 327 user share access 333 web configurator access 331 two way synchronization 219 U Universal Plug and Play See UPnP upgrading f...

Page 363: ...anel 87 password 84 status 86 web publishing 189 205 215 activation 205 example 213 port number 215 troubleshooting 340 web security 129 workgroup name 165 Y YouTube 239 access rights 248 activation 240 authorization 245 configuration 245 246 grace period 247 video category 247 Z zCloud 27 ...

Page 364: ...Index Cloud Storage User s Guide 364 ...

Search results

Summary of Contents for NAS Series

Reviews:

Brands by name

Popular brands

ZyXEL Communications NAS Series, User Manual

Search results

Summary of Contents for NAS Series

Reviews:

Brands by name

Popular brands