Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
216
Solid Black pages
• The print cartridge may not be installed properly. Remove the cartridge and reinsert
it.
• The print cartridge may be defective. Remove the print cartridge and install a new
one. (See
Replacing the Print Cartridge
on page 183.)
• The machine may require repair. Contact a service representative.
Loose toner
• Clean the inside of the machine. (See
Internal Areas
on page 186.)
• Check the paper type and quality. (See
Media Guidelines
on page 150.)
• Remove the print cartridge and then, install a new one. (See
Replacing the Print
Cartridge
on page 183.)
• The machine may require repair. Contact a service representative.
Character Voids
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn
it around.
• The paper may not meet paper specifications. (See
Media Specifications
on
page 225.)
Horizontal stripes
If horizontally aligned black lines, stripes, streaks or smears appear:
• The print cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The print cartridge may be defective. Remove the print cartridge and install a new
one. (See
Replacing the Print Cartridge
on page 183.)
• If the problem persists, the machine may require repair. Contact a service
representative.
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Suggested Solutions
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Summary of Contents for WorkCentre 3315DN
Page 1: ...Version 1 1 December 2013 Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide ...
Page 6: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 6 ...
Page 72: ...Smart Key Addresses Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 72 ...
Page 124: ...Printing using Unix Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 124 ...
Page 130: ...Managing USB Memory Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 130 ...
Page 222: ...Further Assistance Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 222 ...
Page 230: ...Feature Specifications Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 230 ...
Page 262: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 262 ...