Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
217
Copying Problems
Curl
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go to
Printing Preferences
, click
Paper
tab,
and set type to
Thin
. (See
Print Procedure
on page 102.)
An unknown image
repetitively
appears on a few
sheets or loose
toner, light print, or
contamination
occurs.
• Your machine is probably being used at an altitude of 1,500 m (4,921 ft) or above.
• The high altitude may affect the print quality, such as loose toner or light imaging.
Change the correct altitude setting to your machine. (See
Machine Settings
on
page 170.)
Condition
Suggested Solutions
Copies are too light
or too dark.
• Use
Darkness
in
Copy feature
to lighten or darken the copies. (See
Select the
Features
on page 33.)
Smears, lines, marks,
or spots appear on
copies.
• If the defects are on the original, use
Darkness
in
Copy feature
to lighten the
background of your copies. (See
Select the Features
on page 33.)
• If there are no defects on the original, clean the scanner unit. (See
Internal Areas
on page 186.)
• If the defect occurs when using the
automatic document feeder
, clean the
CVT
glass
using a lint-free cloth. (See
Document Glass and Constant Velocity Transport
(CVT) Glass
on page 185.)
Copy image is
skewed.
• Ensure that the original is face down on the
document glass
and not skewed.
• Ensure that the original is face up in the
automatic document feeder
and just
touching the guides.
• Check that the copy paper is loaded correctly. (See
Loading Paper Tray 1 and Paper
Tray 2 (optional)
on page 144.)
• Check that the paper is within specification. (See
Media Specifications
on
page 225.)
Blank copies.
• Ensure that the original is face down on the
document glass
or face up in the
automatic document feeder
.
Image rubs off the
copy easily.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of
time.
• Check that the paper is within specification. (See
Media Specifications
on
page 225.)
Condition
Suggested Solutions
Summary of Contents for WorkCentre 3315DN
Page 1: ...Version 1 1 December 2013 Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide ...
Page 6: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 6 ...
Page 72: ...Smart Key Addresses Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 72 ...
Page 124: ...Printing using Unix Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 124 ...
Page 130: ...Managing USB Memory Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 130 ...
Page 222: ...Further Assistance Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 222 ...
Page 230: ...Feature Specifications Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 230 ...
Page 262: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 262 ...
