Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
188
Troubleshooting
If a problem occurs, messages appear on the
control panel
display to indicate the error. Perform the
following problem solving procedure:
1.
When errors occur,
Check Status
appears on the display. Press
OK
.
2.
Check the display message to see what kind of error has occurred.
If several messages appear, press the up/down arrows to highlight the message you want solve.
3.
Use the following information to resolve the problem:
•
Redistributing Toner
on page 189
•
Automatic Document Feeder Jams
on page 190
•
Paper Jams
on page 192
•
Error Messages
on page 198
•
Paper Feeding Problems
on page 203
•
Printing Problems
on page 205
•
Copying Problems
on page 217
•
Scanning Problems
on page 218
•
Fax Problems
on page 219
4.
Press
OK
on the
control panel
. If
Check Status
still appears, repeat the procedure.
5.
If the problem cannot be resolved, power off and on, and try the job again.
If the problem persists, call for service. When you call for service, provide the service representative
with the contents of the display message.
Status / Wireless LED
The color of the Status / Wireless LED located on the
control panel
indicate’s the machine’s current
status. The table below describes the various indicators.
Note:
Some LEDs may not be available, depending on machine configuration.
LED
Color
Status
Description
Status LED
None
Off
Machine is offline
Green
On
The machine is on-line and can be used.
Green
Blinking
When the backlight blinks. the machine is printing data.
Orange
On
• A cover is open. Close the cover.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a fault. Check the
display message to resolve.
• The print cartridge has reached its estimated end of
life. Replace the print cartridge - see
Replacing the
Print Cartridge
on page 183
Summary of Contents for WorkCentre 3315DN
Page 1: ...Version 1 1 December 2013 Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide ...
Page 6: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 6 ...
Page 72: ...Smart Key Addresses Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 72 ...
Page 124: ...Printing using Unix Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 124 ...
Page 130: ...Managing USB Memory Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 130 ...
Page 222: ...Further Assistance Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 222 ...
Page 230: ...Feature Specifications Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 230 ...
Page 262: ...Xerox WorkCentre 3315DN 3325DN 3325DNI User Guide 262 ...