Recommended solution
Possible cause
Fault code
Check for any paper jams in the paper
path and remove all sheets.
Paper Jam along booklet
and/or folder paths
012-100 to 012-104,
012-108 to 012-115,
012-117 to 012-120
Check for any paper jams in the paper
path and remove all sheets. Power Off/On
the press and, if needed, resend the print
job. If fault persists, call for service.
The finisher malfunctioned
012-125, 012-132,
012-211 to 012-265,
012-282 to 012-296
Make sure the module door is fully closed.
Power Off / On the press if fault persists.
Interlock Fail
012-302
Remove and replace the staple waste
container in the finisher.
Staple Waste Container near
full
012-400
Check that the Punch Waste Container is
installed in the finisher and inserted cor-
rectly.
Punch Waste Container is not
attached
012-949
Remove the Staple Waste Container and
install a new one.
The Staple Waste Container
is full or near full
024-931
Check that the Staple Waste Container
is installed in the finisher and inserted
correctly.
The Staple Waste Container
is not attached
024-932
Check the staple cartridge and reset cor-
rectly. If needed, replace with a new
cartridge. Resume job.
The booklet staple cartridge
is empty or stapling error oc-
curred
024-943
Add paper to the paper tray.
Post-Process Inserter Tray is
empty or out of paper
024-957
Reset/change the paper or cancel the job.
When feeding paper from the
Post-Process Inserter Tray, the
designated paper size and the
actual size of paper in the
tray differ.
024-974
Check staples and reset correctly.
Finisher staple fault
024-976
Check staples and reset correctly.
Finisher staple feeding is not
ready
024-977
Check staples and reset correctly.
Booklet Maker Finisher staple
operation is not ready
024-978, 024-989
Check staples. Remove and replace the
staple cartridge.
The staple cartridge is empty
024-979
Xerox
®
Versant
®
80 Press
14-30
User Guide
Press Problem Solving
Summary of Contents for Versant 80 Press
Page 18: ...Xerox Versant 80 Press xvi User Guide Table of Contents ...
Page 36: ...Xerox Versant 80 Press 2 2 User Guide Where to Find Help ...
Page 58: ...Xerox Versant 80 Press 3 22 User Guide Paper and Media ...
Page 86: ...Xerox Versant 80 Press 4 28 User Guide Copy ...
Page 112: ...Xerox Versant 80 Press 5 26 User Guide Scan ...
Page 126: ...Xerox Versant 80 Press 7 8 User Guide Job Flow ...
Page 134: ...Xerox Versant 80 Press 8 8 User Guide Stored Programming ...
Page 136: ...Xerox Versant 80 Press 9 2 User Guide Web Applications ...
Page 162: ...Xerox Versant 80 Press 13 14 User Guide Press Maintenance ...
Page 264: ...Xerox Versant 80 Press 19 12 User Guide Business Ready BR Finisher and Optional Booklet Maker ...
Page 316: ...Xerox Versant 80 Press 23 10 User Guide High Capacity Stacker HCS ...
Page 350: ...Xerox Versant 80 Press 24 34 User Guide Standard Finisher Booklet Maker Finisher ...
Page 380: ...Xerox Versant 80 Press 26 16 User Guide Standard Finisher Plus ...
Page 381: ......
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