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Xerox Phaser 3320, Service Manual

The Xerox Phaser 3320 is a high-performance monochrome laser printer with fast print speeds and excellent print quality. Find detailed specifications and user manual available for free download from manualshive.com. Get all the information you need to optimize your printing experience with the Xerox Phaser 3320.

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Contents

Phaser 3320 and WorkCentre 3315/3325

Xerox Internal Use Only

Service Manual

vi

WorkCentre 3315/3325 Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Front Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Rear Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Left Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Right Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Base Plate Pad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Tray 1 Retard Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
Bypass Tray Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26
Bypass Tray Pick Up Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
Feed Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-29
Feed Drive Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Pick Up, Registration, and Bypass Tray Clutches  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32
20 Feed Gear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35
44-29 Feed Gear/19 Idle Gear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Pick Up Roller  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36

Xerographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38

Transfer Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
Laser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Fuser  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Thermistor Assembly 43
Rear Frame  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Exit Roller Frame  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46
Exit Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48

Main Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49

Main Drive Assembly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Main Drive Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51
RDCN 23/23 Gear and DR 19 Swing Gear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55

Main Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55
Wireless Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-56
Control Panel Board (Phaser 3320)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Control Panel Assembly and Board (WorkCentre 3315/3325). . . . . . . . . . . . . . . . . . . . . . . . . .4-59
LCD (WorkCentre 3325). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
LVPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
HVPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Fax Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-63
Modem Interface Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65
DADF Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-66
ADF Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
Upper and Lower CRUM Holders and CRUM Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
Middle Cover Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
LVPS Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
Exhaust Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-75
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-76

Summary of Contents for Phaser 3320

Page 1: ...Phaser 3320 and WorkCentre 3315 3325 Service Manual Phaser 3320 and WorkCentre 3315 3325 Service Manual Product Photo Xerox Internal Use Only...

Page 2: ...ed service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so Phaser 3320 WorkCentre 3315 33...

Page 3: ...Corporation Adobe Reader Adobe Type Manager ATM and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk LaserWriter L...

Page 4: ...r 3320 Front View 1 12 Phaser 3320 Rear and Side Views 1 13 WorkCentre 3315 3320 Front Views 1 14 WorkCentre 3315 3320 Rear View 1 15 Control Panel 1 16 Phaser 3320DN I Control Panel Button Descriptio...

Page 5: ...lems 2 4 ADF Problems 2 4 Fax Problems 2 4 Media Based Problems 2 5 Servicing Instructions 2 7 Service Mode 2 8 Phaser 3320 Service Mode 2 9 Entering Service Mode 2 9 Phaser 3320 Service Mode Menu Map...

Page 6: ...tion 3 13 Ghosting or Residual Image 3 14 Stains on Printed Page 3 15 Stains on Back of Page 3 16 Blank Print 3 17 Toner Smears 3 19 Unfused Image 3 20 ADF DADF Lines or Streaks 3 21 Spots from ADF 3...

Page 7: ...9 Idle Gear 4 36 Pick Up Roller 4 36 Xerographics 4 38 Transfer Roller 4 38 Laser Unit 4 39 Fuser 4 39 Thermistor Assembly 43 Rear Frame 4 44 Exit Roller Frame 4 46 Exit Rollers 4 48 Main Drive 4 49 M...

Page 8: ...ntre 3325 DADF 4 97 DADF Assembly 4 97 DADF Cover 4 98 DADF Pick Up Unit 4 99 DADF Board 4 100 DADF Drive 4 103 DADF White Bar Plate 4 108 DADF Registration Sensor DADF Feed Sensor 4 109 DADF Feed Rol...

Page 9: ...25 Main 5 38 Parts List 7 1 WorkCentre 3315 ADF 1 2 5 40 Parts List 7 1 WorkCentre 3315 ADF 2 2 5 42 Parts List 8 1 WorkCentre 3325 DADF Platen 5 44 Parts List 8 2 WorkCentre 3325 Lower DADF 5 46 Part...

Page 10: ...r 7 22 Phaser 3320 Sensors and Wireless Board 7 23 Phaser 3320 Control Panel and Optional Tray Feeder Board 7 24 WorkCentre 3315 Wiring Diagrams 7 25 WorkCentre 3315 System Wiring 7 25 WorkCentre 3315...

Page 11: ...al 1 1 1 General Information This chapter includes About this Service Manual Manual Organization Safety Introduction and Overview Configurations Parts of the Printer Control Panel Media Path Feeder Pr...

Page 12: ...o warn of possible danger present during a procedure or action Be aware of all symbols and terms when they are used and always read Note Caution and Warning statements WARNING A warning indicates an o...

Page 13: ...Service Diagnostics In addition this section includes troubleshooting methods for situations where an error indicator is not available Chapter 3 Image Quality This chapter focuses on techniques to cor...

Page 14: ...t Disconnect the Power Cord by pulling the plug not the cord Disconnect the Power Cord in the following cases if the power cord or plug is frayed or otherwise damaged if any liquid or foreign material...

Page 15: ...itive device Handle ICs and Erasable Programmable Read Only Memories EPROM s carefully to avoid bending pins Pay attention to the direction of parts when mounting or inserting them on circuit boards S...

Page 16: ...ord from the wall outlet If you must service the printer with power applied be aware of the potential for electrical shock WARNING Do not touch any electrical component unless you are instructed to do...

Page 17: ...information to be provided at the time of reporting is outlined in the Health and Safety Incident Report form The Health and Safety Incident Report form used to report incidents involving Xerox produ...

Page 18: ...l a Preserve the Xerox product involved and the scene of the incident inclusive of any associated equipment located in the vicinity of the incident b Return any affected equipment part s to the locati...

Page 19: ...on could cause injury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Caution Electrostatic sensitive devices Verify that you are properly grounded befo...

Page 20: ...n of conformity with the following applicable Directives of the European Union as of the dates indicated December 12 2006 Low Voltage Directive 2006 95 EC December 15 2004 Electromagnetic Compatibilit...

Page 21: ...ls have a G3 Fax modem Ethernet interface and wireless capability to provide networked copy scan and Fax functions The WorkCentre 3315 model has an Automatic Document Feeder ADF and the WorkCentre 332...

Page 22: ...he Printer Phaser 3320 Front View No Description No Description 1 Output Tray 7 Tray 1 2 Control Panel 8 Bypass Tray 3 Control Board Cover 9 Bypass Tray Paper Extension 4 Front Cover 10 Bypass Tray Pa...

Page 23: ...y Phaser 3320 and WorkCentre 3315 3325 Service Manual 1 13 Phaser 3320 Rear and Side Views No Description No Description 1 Network Port 5 Power Receptacle 2 USB Port 6 Duplex Unit 3 5V Output 7 Rear D...

Page 24: ...r Width Guide 12 Output Tray 3 Document Feeder Input Tray 13 Control Panel 4 Document Feeder Output Tray 14 Bypass Tray Extension 5 Front Cover 15 Bypass Tray Paper Width Guides 6 Control Board Cover...

Page 25: ...5 3325 Service Manual 1 15 WorkCentre 3315 3320 Rear View No Description No Description 1 Network Port 6 Duplex Assembly 2 USB Port 7 Rear Door 3 5V Output 8 Telephone Line Socket 4 Power Switch 9 Tel...

Page 26: ...ns Item Description Display Shows the current status and prompts during an operation Menu Enters menu mode and scrolls through the available menus OK Confirms the selection on the display Arrows Navig...

Page 27: ...sses The text available can be customized using CentreWare Internet Services Keypad 14 Input and delete alphanumeric characters Power Saver When illuminated indicates Low Power Mode Press to return to...

Page 28: ...addresses Manual Dial In Fax mode opens the fax line In E mail mode accesses commonly used e mail addresses The text available can be customized using CentreWare Internet Services Keypad 14 Input and...

Page 29: ...crease the printing quality by redistributing the toner On A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the m...

Page 30: ...rkCentre 3315 3325 Xerox Internal Use Only Service Manual 1 20 Media Path The media path throught the print engine is the same for all models s3320 044 Main Paper Path Duplex Paper Path Bypass Paper P...

Page 31: ...of paper is moved to the paper path and the paper is moved as far as the Registration Roller by the Feed Roller Registration Roller When a sheet is fed from the tray to the toner transfer section the...

Page 32: ...r It uses a 3 roller feeding method to feed 50 sheets of general papers The media path from Tray 1 and Bypass Tray are the same The sheets loaded in the Bypass Tray are positioned nearer the Feed Roll...

Page 33: ...and legal size paper The Duplex Unit is easily removed for clearing paper jams at both the front and rear of the printer To clear paper jams at the front or rear of the printer pull the Duplex Unit ou...

Page 34: ...ntre 3315 Initial toner 5 0K WorkCentre 3325 Phaser 3320 Sales toner 2 3K and 5 0K WorkCentre 3315 Sales toner 5 0K and 11 0K WorkCentre 3325 Phaser 3320 Toner Residual Sensor Dot count with CRUM CRU...

Page 35: ...istor is a temperature detecting sensor Temperature Resistance 78k ohms 180 C Heat roller The heat roller transfers the heat from the lamp to apply heat on the paper The surface of the heat roller is...

Page 36: ...is turned with the paper feeding speed The HSYNC signal is created when the laser beam from LSU reaches the end of the polygon mirror and the signal is sent to the controller The controller detects t...

Page 37: ...on Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 1 27 Drive Main Drive Assembly A gear set used to transfer drive from the Main Drive Motor to feed media through the medi...

Page 38: ...pplies high voltage for the developing Process The High Voltage is controlled by the PWM signal from the CPU LVPS makes 5V and 24V DC from 220V or 110 AC Power Switch Assembly controls power to the pr...

Page 39: ...Sensors The printer contains sensors of various types that perform a variety of functions Some sensors track media along the media path to detect jams Other sensors detect the Print Cartridge monitor...

Page 40: ...s Locations of WorkCentre 3315 3325 Electrical Components s3320 246 Feed Sensor Paper Empty Sensor Outbin Full Sensor Exit Sensor Registration Sensor Bypass Tray Paper Empty Sensor Scanner Home Positi...

Page 41: ...mation The CRUM maintains a count of the amount of toner consumed When the count reaches set values warning and error messages appear to notify the user when near and end of life status is reached Lif...

Page 42: ...int Speed A4 size from Tray 1 Simplex Phaser 3320DNI Duplex 37 ppm 17 ipm First Print Output Time As fast as 6 5 seconds Print Resolutions dpi Standard Higha a When printing in high resolution mode pr...

Page 43: ...Bypass tray The printer cannot detect which tray has paper 50 sheets 50 sheets Tray 1 250 Sheets 250 Sheets Output Tray 150 Sheets 150 Sheets Tray 2 Optional tray 520 Sheets 520 Sheets ADF DADF Capaci...

Page 44: ...rchive Plain Thin Thick Thicker Cotton Colored Envelope Transparency Pre Printed Recycled Labels Bond Card stock Archive Media Weight 16 58 lb 60 to 220 g m2 16 58 lb 60 to 220 g m2 Sensing Paper Empt...

Page 45: ...o bottom feed Characteristic Specification Printing Technology Recording System Laser electro photographic system using OPC Drum and direct transfer to the media Exposure System Laser printhead Transf...

Page 46: ...E Linux Enterprise Desktop 9 10 32 64 bit Debian 3 1 4 0 5 0 32 64 bit Assumes a 30 day month of printing Characteristic Specifications Scan Driver WIA TWAIN Scanning Mode Platen Mode Scan document us...

Page 47: ...o FTP SMB WorkCentre 3325 only No Yes Characteristic Specifications Copy Speed A4 WorkCentre 3315 31 ppm WorkCentre 3325 35 ppm First Copy Output Time WorkCentre 3315 12 seconds WorkCentre 3325 10 sec...

Page 48: ...rase WorkCentre 3325 only Transparencies No Booklet WorkCentre 3325 only Multiple Up N to 1 2 up 4 up Clone Yes Job Interrupt WorkCentre 3325 only Job Build Yes Photo Mode Yes Characteristic Specifica...

Page 49: ...X Yes On Off both Sent and Received Fax Forward to Email Yes Fax Address Book Up to 200 Speed Dial and up to 6 Group Dial numbers are stored Group Dial Numbers may have up to 200 Fax numbers associate...

Page 50: ...NI WorkCentre 3315 WorkCentre 3325 5 1 B 5 2 B 5 2 B 5 3 B 51dBA 52 dBA 52 dBA 53 dBA Copying WorkCentre 3315 WorkCentre 3325 5 4 B 5 4 B 54 dBA 54 dBA Standby Phaser 3320 WorkCentre 3315 WorkCentre 3...

Page 51: ...68 mm 14 5 in Weight base printer with consumables Phaser 3320DN Phaser 3320DNI 11 2 kg 25 79 lbs 11 2 kg 25 79 lbs Characteristic Measurement Height 417 mm 16 4 in Height with 250 Sheet Feeder 563 mm...

Page 52: ...arances WorkCentre 3315 3325 Minimum Clearances 10 cm 3 9 in 48 3 cm 18 8 in 10 cm 3 9 in 10 cm 3 9 in s3320 122 10 cm 3 9 in 10 cm 3 9 in 10 cm 3 9 in 48 3 cm 18 8 in 10 cm 3 9 in 10 cm 3 9 in 10 cm...

Page 53: ...ounting Surface Specifications Mounting surface flatness must be within the specified range The printer must not be tipped or tilted more than 7 mm Failure to adhere to the mounting specifications voi...

Page 54: ...d WorkCentre 3315 3325 Service Manual 2 1 2 Error Troubleshooting In this chapter Introduction Servicing Instructions Service Mode Phaser 3320 Service Mode WorkCentre 3315 3325 Service Mode Error Mess...

Page 55: ...tion 2 Select the option that you want and press the OK button Demo page You can print the demo page to check whether your machine is printing properly or not Configuration You can print a report on t...

Page 56: ...Panel is blank 1 Turn Off the printer wait 10 seconds then turn On the printer 2 When tests complete Ready to Print should appear on the display If not verify power is available to the Control Panel u...

Page 57: ...re time than scanning at a low resolution ADF Problems If document misfeeds or multiple feeds occur in the Automatic Document Feeder ADF check and try the following actions 1 Check whether the ADF rol...

Page 58: ...the media Ensure that the guides are securely against the paper and the tray has not been over filled 4 Try loading paper from a fresh ream fan the paper and then insert into the tray or flip existin...

Page 59: ...le to wrinkling 1 Check the media path for obstructions or debris 2 Check that the media guides are set correctly 3 Test envelopes from other manufacturers to find the best result Fuser Jams WARNING A...

Page 60: ...the printer interior and remove any foreign matter such as paper clips staples pieces of paper dust or loose toner 6 Do not use solvents or chemical cleaners to clean the printer interior 7 Do not use...

Page 61: ...he reported error Diagnostic tests are controlled from the Control Panel and are described in detail here In Service Mode menu selections are used to perform various tests to isolate the cause of a ma...

Page 62: ...erox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 2 9 Phaser 3320 Service Mode Entering Service Mode To enter Service Mode press Menu Back Left Arrow Right Arrow OK Cancel and...

Page 63: ...106 Dev Bias 107 Trans Bias 109 Fuser Heat 110 LSU 000 Ready Temp 010 Print Temp 030 101 185mm Tmp 040 186 216mm Tmp 050 60gsm Temp 060 90gsm Temp 070 Bond Temp 080 Trans Temp 090 Cardstck Tmp 100 Env...

Page 64: ...ed all user defined presets and error messages are erased Level 2 Description Configuration The Configuration Report shows software versions and current machine settings Supplies Info The Supplies Inf...

Page 65: ...nvelps Tmp 0 to 10 Media type offset for fuser roll temperature 110 Labels Tmp 0 to 10 Media type offset for fuser roll temperature 110 LD Power 070 LD Power K 50 to 900 Black LD Power at Normal Speed...

Page 66: ...mal drive level 106 Dev Bias 0030 B Dev Bias On Off Black Dev bias voltage on at normal drive level 107 Trans Bias 0031 B THV On Off Black THV bias voltage on at normal drive level 0070 B THV Rea Nume...

Page 67: ...25 Service Mode Entering Service Mode To enter Service Mode press Menu 1 9 3 4 and then OK in sequence WorkCentre 3315 3325 Service Mode Menu Map The Service Mode menu consists of 3 high level menu it...

Page 68: ...Modem Speed Dial Error Rate Clear All Mem Toner Low Level Clear Counts Engine Footer Internal Drive Format Dial Tone Transfer Level Density Level Set Machine Ser No 9 to 15 0 to 15 1 to 9 Tone Pulse 3...

Page 69: ...0031 B THV 0070 B THV Rea 0030 B THV Bia 0000 LSU Motr 1R 0060 LSU Motr 1R 0110 LD Power 4 0000 Temp A 0040 Fuser Fan R 0050 Fuser Bia 0000 Bypass Fe 0010 T1 Pick Up 0020 T2 Pick Up 0050 Registration...

Page 70: ...ns below the set value Clear All Mem This function resets the system to factory default settings All the information set by the user is erased Note Always perform a memory clear after replacing the Ma...

Page 71: ...o check network connectivity DC612 Test Pattern Test Pattern 1 to 7 or Pattern All Prints the selected test pattern Shading Test This test is used to optimize scan quality If the copy image quality is...

Page 72: ...et temperature required on thermistor B for paper width 050 60gsm Temp 0 to 15 Media type offset for fuser roll temperature 060 90gsm Temp 0 to 10 Media type offset for fuser roll temperature 070 Bond...

Page 73: ...igh Low Detect when paper is in Tray 1 0190 Outbin Fu High Low Detects if paper in the Outbin is elevated to the sensor 105 MHV Bias 0030 K MHV Bia On Off Black MHV bias voltage on at normal drive lev...

Page 74: ...uration The Configuration Report shows the status of the user selectable options You may print this list to confirm your changes after changing settings This page provides useful information for servi...

Page 75: ...the correct time after actuating the Registration Sensor The Scan Sensor does not turn off within the correct time after the Registration Sensor is off Open ADF DADF Cover and remove jammed media page...

Page 76: ...The Front Cover or Rear Door is open Close an latch the door page 2 31 07 110 Tray 1 Empty No paper in Tray 1 Load paper in Tray 1 page 2 37 07 210 Tray 2 Empty No paper in Tray 2 Load paper in Tray 2...

Page 77: ...for debris page 2 47 Motor Errors 04 500 Motor Error Turn off then on Main motor not running Replace the Main Drive Motor page 4 51 If fault persists replace the Main Board page 4 55 page 2 48 Laser U...

Page 78: ...20 550 Memory Full Available Fax Memory is getting low Fax Memory is almost full Print or remove received fax Job page 2 50 20 600 No answer When the machine could not connect to the remote machine a...

Page 79: ...m DHCP error and Auto IP is working Input new static IP address or correct the DHCP server address page 2 54 17 810 DHCP problem DHCP error and Auto IP is not working Input new static IP address or co...

Page 80: ...or defective parts 6 Clear the paper path of any jams and paper debris 7 Clean the paper rollers in the paper tray and tray slot using a slightly damp water only lint free cloth 03 450 Load A4 In Bypa...

Page 81: ...fting Solenoid PL8 4 8 DADF Feed Sensor PL8 3 24 DADF Registration Sensor PL8 2 13 DADF Drive PL8 1 5 ADF Drive PL7 1 4 DADF Assembly PL8 1 0 ADF Assembly PL7 1 0 WorkCentre 3315 System Wiring on page...

Page 82: ...error persist If troubleshooting a WorkCentre 3325 go to step 10 If troubleshooting a WorkCentre 3315 go to step 12 Complete 10 Replace the DADF Lifting Solenoid page 4 120 Does the error persist Rep...

Page 83: ...ust the paper guides correctly Verify printer will print Simplex pages Turn the machine on and then off if the error persists use the following procedure Troubleshooting Reference Table Troubleshootin...

Page 84: ...y PL3 6 0 Feed Roller PL3 1 103 Retard Roller PL5 1 23 Base Plate Pad PL5 1 21 Tray 1 PL5 1 0 Phaser 3320 System Wiring on page 7 20 Phaser 3320 Drive on page 7 21 WorkCentre 3315 System Wiring on pag...

Page 85: ...step 7 Complete 7 Check the Base Plate Pad Is the Base Plate Pad installed correctly Go to step 8 Trim or replace the Base Plate Pad 8 Replace Tray 1 Complete Applicable Parts Wiring and Plug Jack Map...

Page 86: ...Go to step 4 Complete 4 Replace the Optional Tray Feeder Board page 4 142 Does the error persist Replace Optional Tray 2 Applicable Parts Wiring and Plug Jack Map Reference Pick Up Clutch PL3 1 46 Fee...

Page 87: ...near end of life Replace the appropriate part Bypass Tray Retard Roller page 4 26 Pick Up Assembly page 4 27 Go to step 3 3 Send a print job to the printer while pushing the Paper Empty Sensor Does t...

Page 88: ...or persist Go to step 2 Complete 2 Check if the Feed Sensor and the Registration Sensor are connected properly or damaged Replace if damaged page 4 78 Does the error persist Go to step 3 Complete 3 Cl...

Page 89: ...eference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference LVPS PL3 1 5 Phaser 3320 HVPS LVPS Laser and Fuser on page 7 22 WorkCentre 3315 HVPS LVPS Laser Unit...

Page 90: ...ring and Plug Jack Map Reference Paper Empty Sensor PL3 1 18 Main Board PL1 0 11 Phaser 3320 PL6 1 6 WorkCentre 3315 3325 Phaser 3320 System Wiring on page 7 20 WorkCentre 3315 System Wiring on page 7...

Page 91: ...ble Parts Wiring and Plug Jack Map Reference Paper Empty Sensor PL3 1 18 Main Board PL1 0 11 Phaser 3320 PL6 1 6 WorkCentre 3315 3325 Phaser 3320 System Wiring on page 7 20 WorkCentre 3315 System Wiri...

Page 92: ...able Parts Wiring and Plug Jack Map Reference Paper Empty Sensor PL3 1 18 Main Board PL1 0 11 Phaser 3320 PL6 1 6 WorkCentre 3315 3325 Phaser 3320 System Wiring on page 7 20 WorkCentre 3315 System Wir...

Page 93: ...le Applicable Parts Wiring and Plug Jack Map Reference Out bin Full Sensor PL3 1 18 Main Board PL1 0 11 Phaser 3320 PL6 1 6 WorkCentre 3315 3325 Phaser 3320 System Wiring on page 7 20 WorkCentre 3315...

Page 94: ...hen on again If the problem persists continue troubleshooting Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Print Cartridge PL1 0...

Page 95: ...inter off and then on again If the problem persists continue troubleshooting Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Print C...

Page 96: ...S PL3 1 44 Phaser 3320 HVPS LVPS Laser and Fuser on page 7 22 WorkCentre 3315 HVPS LVPS Laser Unit and Fuser on page 7 27 WorkCentre 3325 HVPS LVPS Laser Unit and Fuser on page 7 33 Step Actions and Q...

Page 97: ...bleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Print Cartridge PL1 0 12 Phaser 3320 System Wiring on page 7 20 WorkCentre 3315 System W...

Page 98: ...erence Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference LVPS PL3 1 5 Phaser 3320 HVPS LVPS Laser and Fuser on page 7 22 WorkCentre 3315 HVPS LVPS Laser Unit an...

Page 99: ...licable Parts Wiring and Plug Jack Map Reference Thermistor PL3 3 2 Fuser PL3 3 0 Phaser 3320 HVPS LVPS Laser and Fuser on page 7 22 WorkCentre 3315 HVPS LVPS Laser Unit and Fuser on page 7 27 WorkCen...

Page 100: ...er 3320 System Wiring on page 7 20 Phaser 3320 HVPS LVPS Laser and Fuser on page 7 22 WorkCentre 3315 System Wiring on page 7 25 WorkCentre 3315 HVPS LVPS Laser Unit and Fuser on page 7 27 WorkCentre...

Page 101: ...leshooting Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Main Drive Motor PL3 5 2 Main Board PL1 0 11 Phaser 3320 PL6 1 6 WorkCent...

Page 102: ...ntre 3315 HVPS LVPS Laser Unit and Fuser on page 7 27 WorkCentre 3325 HVPS LVPS Laser Unit and Fuser on page 7 33 Step Actions and Questions Yes No 1 Enter Service Mode and then select EDC Mode DC Com...

Page 103: ...or has lost contact because of a problem with the phone line Try again If failure persists wait an hour or so for the line to clear then try again 20 500 20 550 Memory Full Low Memory The memory is fu...

Page 104: ...3325 WorkCentre 3315 System Wiring on page 7 25 WorkCentre 3325 System Wiring on page 7 31 Step Actions and Questions Yes No 1 Cycle system power Does the error persist Go to step 2 Complete 2 Check t...

Page 105: ...another system on the network Applicable Error 17 200 Network Error Initial Actions Check network and data configuration settings Turn the printer off and then on again If the problem persists contin...

Page 106: ...e Step Actions and Questions Yes No 1 Disconnect the printer and ping the printer s IP address Is the ping successful Another device is using the IP address assign a different one Go to step 2 2 Check...

Page 107: ...sts continue troubleshooting Troubleshooting Procedure Table 802 1x Error Machine is unable to contact the remote Xerox SMart eSolutions Communication Server Applicable Error 17 900 802 1x Authenticat...

Page 108: ...invalid email id is entered Enter a valid email address If failure persists contact Email administrator 15 150 Group not available This message is displayed when an invalid Group number is entered Con...

Page 109: ...15 510 Scan Error Error at the Scanner Check the scanner 15 600 Authentication Required Authentication is disabled in the printer and the mail server requires it Mail server requires Authentication p...

Page 110: ...ings for the affected tray and print driver Check tray guide settings If problem persists use the following procedure Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts W...

Page 111: ...ob into smaller transmissions If problem persists use the following procedure Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Memory...

Page 112: ...canner Lock Initial Actions Turn the printer off and then on again If the problem persists continue troubleshooting Troubleshooting Reference Table Troubleshooting Procedure Table Step Actions and Que...

Page 113: ...ary Go to step 3 Complete 3 Check for other defective components in the Scanner and replace if necessary Does the error persist Replace the Main Board page 4 55 Applicable Parts Wiring and Plug Jack M...

Page 114: ...S Main Board PL1 0 11 Phaser 3320 PL6 1 6 WorkCentre 3315 3325 Phaser 3320 HVPS LVPS Laser and Fuser on page 7 22 WorkCentre 3315 HVPS LVPS Laser Unit and Fuser on page 7 27 WorkCentre 3325 HVPS LVPS...

Page 115: ...Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 3 1 3 Image Quality In this chapter Image Quality Overview Print Quality Defect Definitions Test Prints Image Specifications...

Page 116: ...ns Determine the temperature and humidity under which the printer is operating Compare this to the Environmental Specifications on page 1 40 Temperature and humidity can adversely affect print quality...

Page 117: ...ts and use the following table to identify the affected roller insert art No Component Band Period mm Problem Developer Assembles 1 1st Pressure Roller 62 8 mm Background Fuser 2 2nd Pressure Roller 3...

Page 118: ...mage page 3 8 Light or Undertone Print The image density is too light with no ghosting page 3 10 Black Print or Dark Image The entire image area is dark page 3 11 Uneven Density Print Density is uneve...

Page 119: ...ctions Clean the Laser Unit window with a clean cotton swab Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Print Cartridge PL1 0 12 Transfer Roller PL3...

Page 120: ...window with a clean cotton swab Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Print Cartridge PL1 0 12 Transfer Roller PL3 1 106 Fuser PL3 3 0 Step Act...

Page 121: ...ng Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Print Cartridge PL1 0 12 Step Actions and Questions Yes No 1 Clean each voltage terminal of the charge supply develop...

Page 122: ...domly scattered across the page WARNING Allow the Fuser to cool before servicing the printer Initial Actions If the Transfer Roller is at end of life 50 000 sheets Replace it page 4 38 Print several b...

Page 123: ...blurry spots occur at 26 7 mm intervals clean the charge roller in the Print Cartridge If the spots occurs at 75 49 mm intervals clean the OPC drum Does the spot pattern repeat Go to step 4 Complete 4...

Page 124: ...f if On and retry printing Does the error persist Go to step 2 The Print Cartridge is near end of life Replace the Print Cartridge page 4 4 2 This defect can be caused if the ambient temperature is be...

Page 125: ...ble Applicable Parts Example Print Print Cartridge PL1 0 12 Main Board PL1 0 11 Step Actions and Questions Yes No 1 Press the Menu button and then select Lighten Darken If Dark is selected change it t...

Page 126: ...ser window Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Print Cartridge PL1 0 12 Transfer Roller PL3 1 106 HVPS PL3 1 44 Step Actions and Questions Ye...

Page 127: ...g Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Print Cartridge PL1 0 12 HVPS PL3 1 44 Step Actions and Questions Yes No 1 Print Supplies page to deter...

Page 128: ...ts Example Print Print Cartridge PL1 0 12 Main Board PL1 0 11 Transfer Roller PL3 1 106 Step Actions and Questions Yes No 1 Remove the Print Cartridge and clean the high voltage supply terminals Remov...

Page 129: ...ing Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Print Cartridge PL1 0 12 Transfer Roller PL3 1 106 Step Actions and Questions Yes No 1 Check the Transfer Roller for...

Page 130: ...sure there is no debris on the transfer path Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Transfer Roller PL3 1 106 Fuser PL3 3 0 Step Actions and Que...

Page 131: ...bstructions in the Laser path Check for multi sheet feeds Check the Print Cartridge installation and condition Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example...

Page 132: ...te 5 Check continuity between the OPC ground terminal and the OPC Terminal Port on the HVPS Repair the connection if necesary Does the error persist Go to step 6 Complete 6 Disconnect P J1 on the HVPS...

Page 133: ...ch the media in use Check that the media is dry and in good condition Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Fuser PL3 3 0 Transfer Roller PL3 1...

Page 134: ...rocedure Table Applicable Parts Example Print Fuser PL3 1 10 Main Board PL1 0 11 Step Actions and Questions Yes No 1 Check the media being used and its condition Is the media dry and recommended Go to...

Page 135: ...Procedure Applicable Parts Example Print ADF Scanner Assembly PL9 1 1 DADF Scanner Assembly PL10 1 3 Step Actions and Questions Yes No 1 Check the output document Are there lines or streaks on the do...

Page 136: ...ing Procedure Applicable Parts Example Print ADF Scanner Assembly PL9 1 1 DADF Scanner Assembly PL10 1 3 Step Actions and Questions Yes No 1 Check the original document Are there spots on the original...

Page 137: ...c or dynamic events Helps to isolate events that cause print artifacts or prevent printing Test Pattern 1 and Test Pattern 2 are essentially the same but for different media sizes Letter A4 The test p...

Page 138: ...rn the printer must be in Service Mode For additional information on Service Mode see Service Mode on page 2 8 Entering Service Mode on the Phaser 3320 To enter Service Mode press Menu Back Left Right...

Page 139: ...sides Characteristic Specification Maximum Print Area 210 9 mm x 351 6 mm Guaranteed Print Area 207 9 mm x 347 6 mm Skew Tray 1 A4 Tray 1 LTR Bypass Tray A4 Bypass Tray LTR 180 mm 1 4 mm 200 mm 1 5 m...

Page 140: ...Xerox Internal Use Only Service Manual 3 26 Guaranteed Print Areas Maximum Print Area 215 9 mm x 355 6 mm Guaranteed and Maximum Area 4 mm 4 mm 4 mm 4 mm 355 6 mm 14 inch 215 9 mm 8 5 inch 351 6 mm 3...

Page 141: ...arts Disassembly In this chapter Overview Consumables Tray 1 Duplex Assembly Phaser 3320 Covers WorkCentre 3315 3325 Covers Feeder Xerographics Main Drive Electrical Sensors and Switches WorkCentre 33...

Page 142: ...the Front Rear Left and Right sides of the printer Preparation Before you begin any procedure WARNING Allow the Fuser to cool before using the procedure CAUTION Many parts are secured by plastic tabs...

Page 143: ...ngage the threads then tighten as usual Improperly aligning or over tightening the screw can result in damage to previously tapped threads Always use the correct type and size screw Using the wrong sc...

Page 144: ...Xerox Internal Use Only Service Manual 4 4 Consumables The Print Cartridge is the only consumable Print Cartridge 1 Press the Front Door button to open the door 2 Hold the Print Cartridge handle and p...

Page 145: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 5 Tray 1 PL5 1 0 1 Remove Tray 1 s3320 116...

Page 146: ...ice Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 6 Duplex Assembly PL4 1 0 1 Pull the Duplex Assembly to remove it from the back of the printer s3320...

Page 147: ...3315 3325 Service Manual 4 7 Phaser 3320 Covers Front Cover PL1 3 0 1 Remove Tray 1 page 4 5 2 Remove the Print Cartridge page 4 4 3 Disconnect the arm on the left hand side of the printer and then r...

Page 148: ...3315 3325 Xerox Internal Use Only Service Manual 4 8 Top Cover PL1 1 2 1 Remove Tray 1 page 4 5 2 Remove the Print Cartridge page 4 4 3 Remove the Front Cover page 4 7 4 Remove 2 screws silver tap wi...

Page 149: ...WorkCentre 3315 3325 Service Manual 4 9 5 Lift up the Control Panel unlace the wire harness and unplug P J1 on the Main Board 6 Unplug P J2 on the Main Board 7 Open the Rear Door and remove 2 screws b...

Page 150: ...20 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 10 Rear Door PL1 1 3 1 Remove the Top Cover page 4 8 2 Remove the Duplex Assembly page 4 6 3 Open the Rear Door 4 Release the hooks...

Page 151: ...aser 3320 and WorkCentre 3315 3325 Service Manual 4 11 Left Cover PL 1 1 1 1 Remove the Top Cover page 4 8 2 Close the Rear Door and remove the Duplex Unit page 4 6 3 Remove the Rear Door page 4 10 4...

Page 152: ...erox Internal Use Only Service Manual 4 12 Right Cover PL 1 2 0 1 Remove the Top Cover page 4 8 2 Remove the Duplex Unit page 4 6 3 Remove the Rear Door page 4 10 4 Remove 1 screw silver flanged tap 1...

Page 153: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 13 WorkCentre 3315 3325 Covers Front Cover PL1 4 5 1 Remove Tray 1 s3320 123...

Page 154: ...Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 14 2 Disconnect the arm on the left hand side of the printer and then release left hook and then the right hook to remove...

Page 155: ...0 and WorkCentre 3315 3325 Service Manual 4 15 Rear Door PL1 4 1 1 Remove the Duplex Unit page 4 6 2 Open the Rear Door and release 2 bosses to remove the Rear Door Left Cover PL1 4 4 1 Remove the Fro...

Page 156: ...aser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 16 3 Starting on the rear side of the printer release the Left Cover tabs and remove the Left Cover s3320 049 s3320 050 Hook...

Page 157: ...Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 17 Right Cover PL1 4 3 1 1 Remove the Front Cover page 4 13 2 Remove the Rear Door page 4 15 3 If the printer has an Optional Tray remove the Mai...

Page 158: ...ts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 18 4 Starting at the front of the printer remove the Right Cover s3320 051 s3320 262 Hooks Holes for Bosses...

Page 159: ...Middle Cover PL1 5 1 1 Remove the Front Cover page 4 13 2 Remove the Rear Door page 4 15 3 Remove the Left Cover page 4 15 4 Remove the Right Cover page 4 17 5 Remove the Scanner Assembly page 4 86 6...

Page 160: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 20 8 Remove 2 screws silver flanged tap 10 mm from the Main Board s3320 090 s3320 068...

Page 161: ...and WorkCentre 3315 3325 Service Manual 4 21 9 Remove 4 screws silver flanged tap 10 mm 10 Remove 2 screws silver flanged tap 10 mm on rear of printer release the 2 hooks on the rear of the printer an...

Page 162: ...ervice Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 22 Feeder Base Plate Pad PL5 1 21 1 Remove Tray 1 page 4 5 2 Peel off the Base Plate Pad s3320 21...

Page 163: ...ox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 23 Tray 1 Retard Roller PL5 1 23 1 Pull Tray 1 out of the printer 2 Open the retard roller cover 3 Release the Retard Roller...

Page 164: ...Use Only Service Manual 4 24 Bypass Tray PL3 2 0 1 Open the Front Cover 2 Remove 3 screws 10 mm silver plastic remove the Bypass Tray and turn it over and let it hang down Note The Bypass Tray is sti...

Page 165: ...sembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 25 3 Remove 2 screws 10 mm silver plastic 4 Remove the Roller Cover and disconnect P J34 to remove the Bypass Tray...

Page 166: ...l Use Only Service Manual 4 26 Bypass Tray Retard Roller PL3 2 14 1 Remove the Bypass Tray page 4 25 2 Disengage the tab to separate the Bypass Tray lower from the Bypass Tray upper 3 Disengage the ta...

Page 167: ...rvice Manual 4 27 Bypass Tray Pick Up Assembly PL3 2 24 1 Remove the Bypass Tray page 4 24 2 Disengage the tab to separate the Bypass Tray lower from the Bypass Tray upper 3 Disconnect the boss on the...

Page 168: ...5 Xerox Internal Use Only Service Manual 4 28 5 Push up on the PMO bush to remove it 6 Lift out the Bypass Tray Pick Up Assembly Replacement Note Ensure the Bypass Tray stopper falls properly into pos...

Page 169: ...aser 3320 only page 4 8 3 Remove the Right Cover Phaser 3320 page 4 12 WorkCentre 3315 3325 page 4 17 4 Remove the Left Cover Phaser 3320 page 4 11 WorkCentre 3315 3325 page 4 15 5 Remove the Scanner...

Page 170: ...Manual 4 30 10 Remove 3 Bypass Tray screws silver flanged tap 10 mm and let the Bypass Tray hang down 11 Disconnect the boss on the feed roller bushing rotate the bushing until it comes through the fr...

Page 171: ...3315 3325 Service Manual 4 31 Feed Drive Assembly PL3 6 0 1 Remove the Left Cover Phaser 3320 page 4 11 WorkCentre 3315 3325 page 4 15 2 Remove the Main Drive Assembly page 4 49 3 Remove the E ring 2...

Page 172: ...ternal Use Only Service Manual 4 32 Pick Up Registration and Bypass Tray Clutches PL3 1 46 PL3 1 45 PL3 1 6 1 Remove the Feed Drive Assembly page 4 31 2 Using the following illustrations unplug the co...

Page 173: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 33 Pick Up Clutch P J31 P J31 s3320 061...

Page 174: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 34 Bypass Tray Clutch P J33 P J33 s3320 062...

Page 175: ...al Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 35 20 Feed Gear PL3 1 102 1 Remove the Main Drive Assembly page 4 49 2 Remove the Feed Drive Assembly page 4 31 3 Remove the bushing a...

Page 176: ...4 36 44 29 Feed Gear 19 Idle Gear PL3 6 2 PL3 6 3 1 Remove the Main Drive Assembly page 4 49 2 Remove the Feed Drive Assembly page 4 31 3 Remove the Feed Gear or the Bypass Idle Gear Pick Up Roller P...

Page 177: ...he plastic tab slide the Pick Up Roller to the left and remove the K clip 3 Pull the tab down and slide the Pick Up Roller to the right to remove it Note On the right side of the Pick Up Roller there...

Page 178: ...Xerox Internal Use Only Service Manual 4 38 Xerographics Transfer Roller PL3 1 106 1 Remove Tray 1 page 4 5 2 Open the Front Cover 3 Pinch the tabs and lift the TR holder up and out of the printer 4 L...

Page 179: ...the Top Cover Phaser 3320 only page 4 8 3 Remove the Middle Cover WorkCentre 3315 3325 only page 4 19 4 Unplug the 2 flat cables from the Laser Unit 5 Remove 3 screws silver metal 6 mm and remove the...

Page 180: ...WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 40 3 Open the Fuser levers and push the Rear Frame levers down 4 Push down on the Rear Frame levers and release the Rear Frame bosses and...

Page 181: ...Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 41 5 Remove 2 screws silver metal 6 mm and let the Exit Sensor holder hang down s3320 078 Boss Boss s33...

Page 182: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 42 6 Remove 4 screws silver flanged tap 10 mm and remove the Fuser s3320 082...

Page 183: ...r 3320 and WorkCentre 3315 3325 Service Manual 4 43 Thermistor Assembly PL3 3 2 1 Remove the Fuser page 4 43 2 Remove 3 screws silver flanged tap 10 mm and release the Thermistor harness from the harn...

Page 184: ...r 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 44 Rear Frame PL3 4 0 1 Open the Rear Door 2 Push down on the Rear Frame levers 3 Release the Rear Frame bosses and remove the...

Page 185: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 45 s3320 078 Boss Boss...

Page 186: ...325 Xerox Internal Use Only Service Manual 4 46 Exit Roller Frame PL3 1 120 1 Remove the Top Cover Phaser 3320 only page 4 8 2 Remove the Middle Cover WorkCentre 3315 3325 only page 4 19 3 Press up on...

Page 187: ...sassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 47 4 Release the Exit Roller Shaft Bearing boss rotate the bearing and lift the Exit Roller up and out of the pr...

Page 188: ...assembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 48 Exit Rollers PL3 4 11 1 Remove the Exit Roller Frame page 4 46 2 Slide the Exit Roller s off of the Exit Rolle...

Page 189: ...rive Main Drive Assembly PL3 5 0 1 Remove the Left Side Cover Phaser 3320 page 4 11 WorkCentre 3315 3325 page 4 15 2 Slide the Coupler Bar towards the front of the printer until it releases from the g...

Page 190: ...Only Service Manual 4 50 4 Remove 6 screws silver flanged tap 10 mm and remove the Main Drive Assembly 5 Disconnect P J1 from the Main Motor and remove the Main Drive Unit Replacement Note Tighten th...

Page 191: ...ox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 51 Main Drive Motor PL3 5 2 1 Remove the Main Drive Assembly page 4 49 2 Remove the 4 screws silver metal 6 mm that secure th...

Page 192: ...6 1 Remove the HVPS page 4 62 2 Remove the LVPS page 4 62 3 Remove the LVPS insulation 4 Phaser 3320 Remove 1 screw silver pan head sheet metal 6mm and 2 screws silver flanged tap 10 mm and remove the...

Page 193: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 53 5 Remove 2 screws silver flanged tap 10 mm and remove the swing bracket s3320 160 s3320 161...

Page 194: ...re 3315 3325 Xerox Internal Use Only Service Manual 4 54 6 Remove the duplex swing bracket 7 Remove the RDCN 23 23 Gear 8 Remove the lock washer and the DR 19 Swing Gear s3320 162 Duplex Swing Bracket...

Page 195: ...ve the Right Cover Phaser 3320 page 4 12 WorkCentre 3315 3325 page 4 17 2 Unplug all connectors on the Main Board and remove 6 screws silver flanged tapping 10 mm Replacement Note When replacing a Wor...

Page 196: ...Internal Use Only Service Manual 4 56 Wireless Board PL1 5 11 1 Remove the Scanner page 4 86 2 Disconnect P J220 WorkCentre 3315 3325 or P J221 Phaser 3320 3 For WorkCentre 3315 3325 Remove 1 screw s...

Page 197: ...l Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 57 For Phaser 3320 Disconnect tabs and lift the Wireless Board out of the printer Control Panel Board Phaser 3320 PL2 1 12 1 Remove the...

Page 198: ...nd WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 58 2 Remove 5 screws silver flanged tapping 10 mm and release the Control Panel Board 3 Tilt the Control Panel Board and release the ta...

Page 199: ...ntrol Panel Assembly and Board WorkCentre 3315 3325 PL9 1 2 PL9 1 2 13 and PL10 1 2 PL10 1 2 7 1 Remove 2 screws located under the front lip of the Control Panel silver flanged tapping 10 mm 2 Turn up...

Page 200: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 60 4 Remove 6 screws silver flanged tapping 10 mm and remove the Control Panel Board s3320 170...

Page 201: ...WorkCentre 3315 3325 Service Manual 4 61 LCD WorkCentre 3325 PL10 1 2 6 1 Remove the Control Panel Board page 4 59 2 Remove the LCD Holder 3 Disconnect P J3 and then turn the board over and disconnect...

Page 202: ...5 1 Remove the Right Cover page 4 36 2 Unplug all connectors on the LVPS Board 3 Remove 4 screws silver flanged tapping 10 mm and remove the LVPS Board HVPS PL3 1 44 1 Remove the Right Cover Phaser 3...

Page 203: ...Service Manual 4 63 3 Remove 5 screws silver flanged tap 10 mm and remove the HVPS Board Fax Board PL6 1 7 1 Remove the Front Cover page 4 13 2 Remove the Rear Door page 4 15 3 Remove the Left Cover...

Page 204: ...Only Service Manual 4 64 6 Disengage 3 bosses and lift the Fax board cover off of the Fax Board 7 Disconnect the Modem Interface Cable at P J1 and the speaker cable at P J2 8 Remove 3 screws silver fl...

Page 205: ...4 13 2 Remove the Rear Door page 4 15 3 Remove the Left Cover page 4 15 4 Remove the Right Cover page 4 17 5 Remove the Scanner page 4 86 6 Disengage 3 bosses and lift the Fax board cover off of the F...

Page 206: ...y Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 66 DADF Board PL8 1 8 1 Remove the DADF Assembly page 4 97 2 Remove 4 screws silver flanged tapping 10 mm from the botto...

Page 207: ...s Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 67 3 Remove the Feed Tray 4 Remove 3 screws silver flanged tap 10 mm from the bottom of the assembly s3320 1...

Page 208: ...Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 68 5 Remove the DADF Rear Cover 6 Disconnect all harnesses remove 2 screws silver flanged tap 10 mm and remove the DADF B...

Page 209: ...137 1 Remove the Front Cover Phaser 3320 page 4 7 WorkCentre 3315 3325 page 4 13 2 Remove the Rear Door Phaser 3320 page 4 10 WorkCentre 3315 3325 page 4 15 3 Remove the Left Cover Phaser 3320 page 4...

Page 210: ...ssembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 70 9 Disengage the tab and remove the Upper CRUM Holder from the Lower CRUM Holder 10 Remove the CRUM Terminal s s...

Page 211: ...bly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 71 11 Disengage the wires from the Upper CRUM Holder to remove it 12 Disengage the boss and remove the Lower CRUM Hold...

Page 212: ...4 13 2 Remove the Rear Door Phaser 3320 page 4 10 WorkCentre 3315 3325 page 4 15 3 Remove the Left Cover Phaser 3320 page 4 11 WorkCentre 3315 3325 page 4 15 4 Remove the Right Cover Phaser 3320 page...

Page 213: ...to the Fan wires disconnect P J40 9 Pull the Fan up and away from the printer LVPS Fan Note LVPS Fan is present in 110V models only PL3 1 30 1 Remove the Scanner Assembly WorkCentre 3315 3325 page 4...

Page 214: ...20 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 74 4 Disconnect all connectors on the Main Board 5 Remove 6 screws silver flanged tap 10 mm s3320 092 CN22 CN17 CN18 CN35 CN10 CN30...

Page 215: ...ap 10 mm and pull the main board plate out enough to remove the fan and fan wire Exhaust Fan PL3 1 31 1 Remove the Right Cover Phaser 3320 page 4 12 WorkCentre 3315 3325 page 4 17 2 Unplug P J22 on th...

Page 216: ...er PL1 5 9 1 Remove the Front Door page 4 13 2 Remove the Rear Door page 4 15 3 Remove the Left Cover page 4 15 4 Remove the Right Cover page 4 17 5 Remove the Scanner Assembly page 4 86 6 Disengage t...

Page 217: ...r 3320 page 4 7 WorkCentre 3315 3325 page 4 13 2 Remove the Scanner Assembly WorkCentre 3315 3325 only page 4 86 3 Remove the Left Cover Phaser 3320 page 4 11 WorkCentre 3315 3325 page 4 15 4 Remove t...

Page 218: ...Centre 3315 3325 Xerox Internal Use Only Service Manual 4 78 Registration Sensor and Feed Sensor PL3 1 18 1 Remove Tray 1 page 4 5 2 Remove the Duplex Unit page 4 6 3 Remove 2 screws silver flanged ta...

Page 219: ...sembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 79 4 Disconnect the sensor connection to remove the sensor Registration Sensor P J37 Feed Sensor P J38 s3320 097 P...

Page 220: ...Remove Tray 1 page 4 5 2 Remove the Duplex Unit page 4 6 Note Before performing this step note where the Feed Actuator Spring hooks into the frame 3 Remove 2 screws silver flanged tap 10 mm and remove...

Page 221: ...3315 3325 Service Manual 4 81 Paper Empty Sensor PL3 1 18 1 Remove Tray 1 page 4 5 2 Remove the Duplex Unit page 4 6 3 Remove 2 screws silver flanged tap 10 mm and remove the Paper Empty Sensor cover...

Page 222: ...Service Manual 4 82 Exit Sensor and Exit Sensor Holder PL3 1 18 PL3 1 65 1 Remove Tray 1 page 4 5 2 Remove the Duplex Unit page 4 6 3 Remove the Rear Door Phaser 3320 page 4 10 WorkCentre 3315 3325 pa...

Page 223: ...rox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 83 6 Push the Rear Frame levers down 7 Unthread the Exit Sensor harness from the first guide and unplug P J35 from the senso...

Page 224: ...isassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 84 8 Disconnect the hooks and remove the Exit Sensor 9 Squeeze the tabs and remove the Exit Sensor Holder s3320...

Page 225: ...e Manual 4 85 Coupler Bar PL3 1 98 1 Remove the Left Side Cover Phaser 3320 page 4 11 WorkCentre 3315 3325 page 4 15 2 Slide the Coupler Bar towards the front of the printer until it releases from the...

Page 226: ...anual 4 86 WorkCentre 3315 3325 Scanner Scanner Assembly WorkCentre 3315 3325 PL9 1 0 PL10 1 0 1 Remove the Front Door page 4 13 2 Remove the Rear Door page 4 15 3 Remove the Left Cover page 4 15 4 Re...

Page 227: ...Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 87 6 Remove 3 screws silver flanged tap 10 mm at the rear 7 Disconnect CN23 25 27 and 33 on the Main Board 8 Lift the Scanner Assembly off of the...

Page 228: ...orkCentre 3315 page 4 124 WorkCentre 3325 page 4 97 2 Remove the Scanner page 4 86 3 Remove the Control Panel page 4 59 4 Remove 5 screws silver flanged tap 10 mm and remove the Upper Platen Assembly...

Page 229: ...anual 4 89 A4 Middle Platen A4 Middle Platen Assembly PL11 1 0 1 Remove the ADF DADF WorkCentre 3315 page 4 124 WorkCentre 3325 page 4 97 2 Remove the Scanner page 4 86 3 Remove the Control Panel page...

Page 230: ...3315 3325 Xerox Internal Use Only Service Manual 4 90 5 Remove the platen glass 6 Remove 4 screws silver flanged tap 10 mm 7 Unthread the wire harness and the ribbon cable that pass through the lower...

Page 231: ...rkCentre 3315 3325 Service Manual 4 91 Scanner Contact Image Sensor WorkCentre 3315 3325 PL11 1 10 1 Remove the ADF page 4 86 2 Remove the Control Panel page 4 59 3 Remove the A4 Middle Platen page 4...

Page 232: ...ser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 92 5 Release the tab and remove the CIS Guide 6 Slide the Contact Image Sensor out of the CIS bracket as indicated in the ill...

Page 233: ...er Scan Motor WorkCentre 3315 3325 PL 11 1 1 1 Remove the DADF ADF WorkCentre 3325 page 4 97 WorkCentre 3315 page 4 124 2 Remove the Control Panel page 4 59 3 Remove the A4 Middle Platen page 4 89 4 D...

Page 234: ...ice Manual 4 94 Home Position Sensor WorkCentre 3315 3325 PL11 1 9 1 Remove the DADF ADF WorkCentre 3325 page 4 97 WorkCentre 3315 page 4 124 2 Remove the Control Panel page 4 59 3 Remove the A4 Middl...

Page 235: ...Service Manual 4 95 Timing Gear Belt WorkCentre 3315 3325 PL11 1 16 1 Remove the DADF ADF WorkCentre 3325 page 4 97 WorkCentre 3315 page 4 124 2 Remove the Control Panel page 4 59 3 Remove the A4 Midd...

Page 236: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 96 5 Disengage the tabs and remove the belt clip and then remove the Timing Gear Belt s3320 187...

Page 237: ...assembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 97 WorkCentre 3325 DADF DADF Assembly PL8 1 0 1 Open the DADF unit 2 Remove the connector cover and unplug the co...

Page 238: ...embly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 98 3 Lift up and release the DADF unit DADF Cover PL8 1 12 1 Release the Boss on each side and remove the DADF Cover...

Page 239: ...nal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 99 DADF Pick Up Unit PL8 1 12 2 1 Remove the DADF Cover page 4 98 2 Release the shaft holder 3 Remove the spring and then remove the...

Page 240: ...0 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 100 DADF Board PL9 2 2 3 1 Remove the DADF page 4 97 2 Remove 4 screws silver flanged tap 10 mm from the bottom of the DADF that sec...

Page 241: ...ox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 101 3 Remove the DADF Input Tray 4 Remove 3 screws silver flanged tap 10 mm from the bottom of the DADF that secure the ADF R...

Page 242: ...Internal Use Only Service Manual 4 102 5 Remove the DADF Rear Cover 6 Disconnect all connections to the ADF Board 7 Disconnect all connections on the DADF Board and unlace the wiring 8 Remove 2 screw...

Page 243: ...ernal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 103 DADF Drive PL8 1 5 1 Remove the DADF page 4 97 2 Remove 8 screws silver flanged tap 10 mm from the bottom of the DADF 3 Remove...

Page 244: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 104 4 Remove the DADF Input Tray 5 Remove the DADF Rear Cover s3320 107 s3320 109...

Page 245: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 105 6 Remove 2 screws silver flanged tap 10 mm 7 Remove the DADF Front Cover s3320 110 s3320 111...

Page 246: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 106 8 Remove 3 screws silver flanged tap 10 mm from the bottom of the DADF s3320 112...

Page 247: ...nal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 107 9 Disconnect all connections on the DADF Board and unlace the wiring 10 Lift the DADF Upper and Drive out of the printer s3320 11...

Page 248: ...emove 3 screws silver flanged tap 10 mm and release the DADF Drive DADF White Bar Plate PL8 2 2 Note The White Bar Plate has two springs beneath it When removing the White Bar Plate be careful to not...

Page 249: ...r 3320 and WorkCentre 3315 3325 Service Manual 4 109 DADF Registration Sensor DADF Feed Sensor PL8 3 18 PL8 2 13 1 Remove the DADF page 4 97 2 Remove 8 screws silver flanged tap 10 mm from the bottom...

Page 250: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 110 4 Remove the DADF Input Tray 5 Remove the DADF Rear Cover s3320 107 s3320 109...

Page 251: ...Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 111 6 Remove the DADF Front Cover 7 Remove 3 screws silver flanged tap 10 mm from the bottom of the DADF s3320...

Page 252: ...3315 3325 Xerox Internal Use Only Service Manual 4 112 8 Disconnect the Upper DADF boss at the rear of the printer and then tilt the Upper ADF up 9 Remove 2 screws silver flanged tap 10 mm and then re...

Page 253: ...x Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 113 10 Unplug the wire connector of the sensor that is being replaced and remove the sensor Feed Sensor P J51 Registration Sen...

Page 254: ...and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 114 DADF Feed Roller PL8 2 14 1 Remove the DADF page 4 97 2 Remove 8 screws silver flanged tap 10 mm from the bottom of the DADF 3 Rem...

Page 255: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 115 4 Remove the DADF Input Tray 5 Remove the DADF Rear Cover s3320 107 s3320 109...

Page 256: ...Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 116 6 Remove the DADF Front Cover 7 Remove 3 screws silver flanged tap 10 mm from the bottom of the DADF s3320...

Page 257: ...r 3320 and WorkCentre 3315 3325 Service Manual 4 117 8 Disconnect the Upper ADF boss at the back side of the printer and then tilt the Upper ADF up 9 Remove 2 screws silver flanged tap 10 mm and then...

Page 258: ...3315 3325 Xerox Internal Use Only Service Manual 4 118 10 Remove 4 screws silver flanged tap 10 mm and remove the DADF Lower Cover 11 Lift up the DADF Lower Cover and remove 1 e ring 12 Release the F...

Page 259: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 119 13 Remove 1 e ring and remove the DADF Feed Roller s3320 268 s3320 267...

Page 260: ...orkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 120 DADF Lifting Solenoid PL8 4 8 Lifting Solenoid 1 Remove the DADF page 4 97 2 Remove 6 screws silver flanged tap 10 mm from the bottom o...

Page 261: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 121 4 Remove the DADF Input Tray 5 Remove the DADF Rear Cover s3320 107 s3320 109...

Page 262: ...e Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 122 6 Disconnect P J6 remove 2 screws silver sheet metal 6 mm and remove the Lifting Solenoid s3320 14...

Page 263: ...ly Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 123 DADF Separator Pad PL8 3 2 DADF Separator Pad 1 Open the DADF Cover 2 Use a screwdriver to lift up the DADF Separator Pad and then disengag...

Page 264: ...y Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 124 WorkCentre 3315 ADF ADF Assembly WorkCentre 3315 PL7 1 0 1 Open the ADF unit 2 Remove the connector cover and unplug...

Page 265: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 125 3 Lift up and release the ADF s3320 105...

Page 266: ...3315 3325 Xerox Internal Use Only Service Manual 4 126 ADF Pick Up Assembly WorkCentre 3315 PL7 1 1 2 1 Open the ADF Rear Cover 2 Remove 3 e rings colored black 3 Pull the shaft in the direction of th...

Page 267: ...1 3 1 Disconnect the bosses and remove the Input Tray Module 2 Remove the ADF Assembly page 4 124 3 Remove the Front and Rear ADF Covers page 4 131 4 Remove 4 screws silver plastic tap 8 mm 5 Unthrea...

Page 268: ...nal Use Only Service Manual 4 128 White Bar PL7 1 3 5 Note The White Bar Plate has two springs beneath it When removing the White Bar Plate be careful to not lose these springs 1 Lift up the ADF disco...

Page 269: ...haser 3320 and WorkCentre 3315 3325 Service Manual 4 129 ADF Drive WorkCentre 3315 PL7 1 4 1 Remove the Paper Path Assembly page 4 127 2 Disconnect P J1 on the ADF Drive 3 Remove 2 screws sheet metal...

Page 270: ...assembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 130 ADF Input Tray WorkCentre 3315 PL7 1 5 1 Open the ADF top cover 2 Pull and release the rear hinges of the Inp...

Page 271: ...ternal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 131 ADF Front Rear Cover WorkCentre 3315 PL7 1 6 PL7 1 7 1 Remove the ADF Assembly page 4 124 2 Remove 2 screws silver tap 8 mm fr...

Page 272: ...Service Parts Disassembly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 132 3 Remove the ADF Front and Rear Covers s3320 192...

Page 273: ...ervice Manual 4 133 Optional Cassette Optional Tray Front Cover PL12 1 34 1 Lift printer from the optional Tray 2 Remove the Optional Tray Right Side Cover page 4 135 3 Remove 3 screws silver metal he...

Page 274: ...se Only Service Manual 4 134 Optional Tray Left Side Cover PL12 1 31 1 Lift printer from the optional Tray 2 Remove the Optional Tray Front Cover page 4 7 3 Remove 1 screw silver tap 9 mm on the rear...

Page 275: ...al 4 135 Optional Tray Right Side Cover PL12 1 32 1 Lift printer from the optional Tray 2 Remove 3 screws silver metal hex head with flange 7 mm from the Right Side Cover 1 at rear 2 on top 3 Starting...

Page 276: ...ptional Tray Right Side Cover page 4 135 3 Remove the Left Side Cover page 4 134 4 Remove 2 screws silver metal hex head with flange 7mm and 1 screw silver metal 9 mm 5 Remove the Rear Cover Optional...

Page 277: ...ptional Tray Drive Assembly PL12 1 16 1 Lift printer from the optional Tray 2 Remove the Front Cover page 4 133 3 Remove the Right Side Cover page 4 135 4 Remove the Rear Cover page 4 136 5 Remove the...

Page 278: ...mbly Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 138 7 Disconnect the cable harness from the Drive Assembly 8 Remove 4 screws silver metal M3 6 mm and remove the Driv...

Page 279: ...18 PL12 1 21 1 Lift printer from the optional Tray 2 Remove the Dummy Front Cover page 4 133 3 Remove the Right Side Cover page 4 135 4 Remove 2 screws silver metal hex head with flange 7mm and diseng...

Page 280: ...3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 4 140 7 Remove 2 e rings and remove bushings 8 Remove 2 screws gold metal hex head with flange 7mm and remove the bracket s3320 20...

Page 281: ...mbly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 141 9 Disconnect P J50 if removing the Registration Clutch or P J51 if removing the Feed Clutch and remove the clutch...

Page 282: ...l Use Only Service Manual 4 142 Optional Tray Feeder Board PL12 1 23 1 Lift printer from the optional Tray 2 Remove the Right Side Cover page 4 135 3 Disconnect all connections on the Optional Tray Fe...

Page 283: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 4 143 4 Remove 3 screws silver metal 6 mm and remove the Optional Tray Feeder Board s3320 210...

Page 284: ...Xerox Internal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 5 1 5 Parts Lists In this chapter Serial Number Format Using the Parts List Parts Lists Xerox Supplies and Accessories...

Page 285: ...six digit numeric serial number based on the following table The serial numbers are reset only when the ending number is reached or when the revision number is rolled c Check digit correct number fro...

Page 286: ...the part is item 10 of Parts List 3 1 A Black triangle preceding a number followed by a parenthetical statement in an illustrated parts list means the item is a parent assembly made up of the individu...

Page 287: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 4 Parts Lists Parts List 1 0 Phaser 3320 Main 2 13 3 6 8 12 0 4 1 11 5 7 10 s3320 001...

Page 288: ...002N03056 3 Rear Cover 095N00415 4 Right Cover 002N03057 5 Front Cover 002N03058 6 Control Panel See Parts List 2 1 Phaser 3320 Control Panel 7 Main Frame Parts List 3 1 Frame 8 Duplex Assembly 022N02...

Page 289: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 6 Parts List 1 1 Phaser 3320 Covers 1 2 3 3 1 3 2 3 3 3 4 2 1 2 8 2 5 2 7 2 2 2 7 2 6 2 4 2 7 2 3 s3320 002...

Page 290: ...m Name Part Number 1 Left Cover 002N03055 2 Top Cover Assembly 002N03056 2 1 Top Cover 2 2 Exit Cover 2 3 RX Stacker 2 4 Bin Full Stacker 2 5 Exit Ground 2 6 Sub M Stacker PMO 2 7 Taptype Screw 2 8 53...

Page 291: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 8 Parts List 1 2 Phaser 3320 Right Cover 1 0 3 2 s3320 003...

Page 292: ...rkCentre 3315 3325 Service Manual 5 9 Parts List 1 2 Phaser 3320 Right Cover Item Name Part Number 1 Right Cover 002N03057 2 SCF Cover 3 Sheet Output_5V Note Order this adhesive backed sheet to cover...

Page 293: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 10 Parts List 1 3 Phaser 3320 Front Cover s3320 004 0 6 6 1 6 2 6 3 6 4 6 5 6 6 6 7 5 5 3 4 1 2 6 2...

Page 294: ...s List 1 3 Phaser 3320 Front Door Item Name Part Number 0 Front Cover 002N03058 1 Front Cover 2 Cover MPLink 3 Front Locker 4 CS Spring 5 Taptype Screw 6 Front Door 6 1 Upper Tray 6 2 MP Extension Tra...

Page 295: ...r 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 12 Parts List 1 4 WorkCentre 3315 3325 Covers 1 1 1 1 2 1 3 1 3 1 4 2 3 3 1 3 2 4 4 1 4 2 5 5 1 5 2 5 2 5 3 5 4 5 5 5 5 5 6 5 7...

Page 296: ...ge 2 Middle Cover 095N00413 3 Right Cover Assembly Right Cover 3 1 Right Cover 095N00417 3 2 DIMM Cover 3 3 Sheet Output_5V Note Order this adhesive backed sheet to cover the 5V input when replacing t...

Page 297: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 14 Parts List 1 5 WorkCentre 3315 3325 Middle Cover s3320 023 1 2 7 5 8 9 3 6 4 7 7 10 12 11 0 19 18...

Page 298: ...iddle Cover 1 Middle Cover 095N00416 2 Exit Cover 3 L Fax Board Cover 4 Bin Full Stacker 5 Fax Ground 6 Sub M Stacker PMO 7 Taptype Screw 8 531P Antistatic Brush 9 Speaker 130N01532 10 Middle Cover Fa...

Page 299: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 16 Parts List 2 1 Phaser 3320 Control Panel 1 c 13 11 5 8 6 10 13 2 13 3 4 9 6 7 12 13 s3320 005...

Page 300: ...mber 0 Control Panel 1 Phaser 3320DN Control Panel Cover 101N01465 Phaser 3320DNI Control Panel Cover 101N01466 2 LCD Window Cap 3 Menu Key 4 OK Key 5 Power Key Holder 6 Body Key 7 Stop Key 8 Power Ke...

Page 301: ...76 24 6 46 49 49 52 104 87 106 88 72 52 50 72 26 115 64 66 58 18 53 109 62 92 84 89 47 59 70 146 144 5 73 83 55 146 145 54 91 90 56 79 142 82 28 28 28 81 75 85 74 77 78 112 30 24 140 139 44 31 115 135...

Page 302: ...Bypass Tray Clutch 121N01219 7 Clutch Spacer 8 Regi Feed Shaft 9 MP Bypass Tray 130N01676 10 Fuser 110V shown in Parts List 3 3 Fuser Fuser 220V shown in Parts List 3 3 Fuser 126N00410 126N00411 11 Dr...

Page 303: ...er LVPS Harness 42 Inlet 2 AC Harness 43 Bias Fuser Harness 44 HVPS 105N02248 45 Electric Clutch Registration Clutch 121N01219 46 Electric Clutch Pick Up Clutch 121N01220 47 TR KOR ETC Spring 48 4 Bus...

Page 304: ...Ground 79 Bottom L Plate Ground 80 SCF Ground 81 Varistor Ground 82 Controller Shield 83 LVPS L Shield 84 Path Duplex Sheet 85 TR Terminal 86 PR Fuser Terminal 87 Idle Feed Shaft 88 P One Way Clutch 8...

Page 305: ...aring PMO 116 Pick Up Roller Bushing 117 Pick Up Roller with 118 and 119 130N01677 118 Pick Up Housing 130N01670 119 Pick Up Rubber 130N01671 120 Exit Roller Frame with 121 and 122 022N02678 121 F Dow...

Page 306: ...38 L TR Terminal ELA Unit 139 Large HV ETC Spring 140 Large HV Shaft ICT 141 Swing ELA Unit 142 Bearing Grease 143 Plain Washer 144 CS Ring 145 Duplex Swing Bracket 146 19 DR Swing Gear 007N01705 147...

Page 307: ...3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 24 Parts List 3 2 Bypass Tray 18 3 33 29 37 25 27 23 26 30 21 36 24 22 15 11 9 10 5 4 6 16 12 1 1 13 17 7 8 14 2 20 34 35 28 31...

Page 308: ...RPR 12 TS Spring 13 CS Spring 14 Retard Roller Cassette Retard Roller includes 15 16 022N02677 15 Torque Limiter Coupler 16 TL Rubber 17 Retard Shaft Holder 006N01347 18 Upper MP 19 Arm MP Actuator 20...

Page 309: ...Use Only Service Manual 5 26 Parts List 3 3 Fuser s3320 009 0 40 25 37 30 30 42 42 42 37 37 37 10 20 28 10 10 10 13 13 13 13 23 38 31 23 8 21 36 6 19 19 19 19 5 7 7 3 27 34 1 22 32 14 15 4 33 12 11 12...

Page 310: ...11 CS Spring 12 CS Spring 13 ETC Spring 14 ETC Spring 15 Ball Bearing 16 Joint Fuser Harness 17 Con Fuser Harness 18 PR 1st Bush 19 Claw Guide 20 Ground PR Guide 21 Jam Holder 22 Fuser Frame 23 HR Bu...

Page 311: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 28 Parts List 3 4 Rear Frame s3320 010 3 5 0 9 3 11 8 3 2 10 10 6 6 6 6 4...

Page 312: ...nual 5 29 Part List 3 4 Rear Frame Item Name Part Number 0 Rear Frame 001N00534 2 ETC Spring 3 TX Bush 4 Rear Guide 5 Actuator Holder 6 Idle Exit Roller 7 Exit F UP Shaft 8 Exit Actuator 9 Exit Z19 Ge...

Page 313: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 30 Parts List 3 5 Drive 0 13 21 21 21 21 21 21 12 11 10 16 15 4 22 20 1 2 3 7 6 9 9 8 5 22 18 14 17 s3320 011...

Page 314: ...tor Main Drive Motor 127N07780 3 Plain Washer 4 Motor Bracket 5 95 81 Exit Gear 6 65 28 Feed Gear 7 29 DR Fuser Gear 8 Clutch Hub Gear 9 79 IN DR Fuser Gear 10 69 IN DR OPC Gear 11 Clutch Hub 12 TS Sp...

Page 315: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 32 Parts List 3 6 Feed Drive 1 1 2 3 6 5 4 5 6 0 s3320 012...

Page 316: ...Phaser 3320 and WorkCentre 3315 3325 Service Manual 5 33 Parts List 3 6 Feed Drive Item Name Part Number 0 Feed Drive 1 Plain Washer 2 44 29 Feed Gear 022N02671 3 19 Idle MP Gear 007N01709 4 Feed Bra...

Page 317: ...ists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 34 Parts List 4 1 Duplex Assembly s3320 013 0 3 10 19 18 16 14 11 12 20 3 1 4 4 4 2 2 2 8 2 2 7 6 5 3 3 3 2 9 9 13 15...

Page 318: ...Base Frame 2 Dup Feed M Bush 3 Dummy Dup 18 M Pulley 4 18 Dup Pulley 5 F Down Exit Gear 6 Gear Timing Belt 7 Timing Belt 8 Feed DUP2 Roller 9 Feed Dup Roller 10 Align Duplex Lever 11 Paper Duplex Gui...

Page 319: ...l Use Only Service Manual 5 36 Parts List 5 1 Tray 1 s3320 014 Right Tray Guide Rear Tray Guide Left Tray Guide 0 5 31 1 2 5 16 18 17 17 18 19 26 27 28 44 23 45 46 6 9 10 12 8 11 7 31 20 43 34 32 33 3...

Page 320: ...6 Paper Indicator 17 Cassette Locker 18 CS Spring 19 Cassette Ground 20 Knock Up Plate P 21 Cassette Pad RPR Base Plate Pad 050N00646 22 CS Spring 23 Retard Roller Cassette 050N00649 24 Torque Limiter...

Page 321: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 38 Parts List 6 1 WorkCentre 3315 3325 Main 2 6 5 1 9 7 10 11 12 8 s3320 016 0 3 13...

Page 322: ...ten 0 WorkCentre 3325DNI 4 in 1 DADF See Parts List 8 1 WorkCentre 3325 DADF Platen 1 Cover 2 Frame Main 3 ADF DADF 4 5 Cassette 050N00650 6 Phaser 3320 Main Board 140N63636 WorkCentre 3315 Main Board...

Page 323: ...320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 40 Parts List 7 1 WorkCentre 3315 ADF 1 2 s3320 022 0 1 1 6 7 4 5 2 1 1 1 2 1 3 1 4 1 2 1 1 2 2 1 2 4 1 2 5 1 2 6 1 2 7 1 3 4 1 3...

Page 324: ...P 1 2 5 Idle Gear Pick CSP 1 2 6 Gear Separate Roller CSP 130N01673 1 3 Idle Roller Module 1 3 1 Roller Idle CSP 1 3 4 Frame Idle Unit CSP 1 4 Stopper Paper CSP 2 ADF Base Frame See page 5 43 2 1 Cove...

Page 325: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 42 Parts List 7 1 WorkCentre 3315 ADF 2 2 s3320 021 2 1 2 2 2 3 3 1 3 4 3 3 3 2 3 5 3 11...

Page 326: ...F 2 2 Item Name Part Number 2 ADF Base Frame 2 1 Cover Platen CSP 2 2 Stopper Output CSP 2 3 Slide Stopper CSP 3 Paper Path Assembly 3 1 Up Guide Document Frame 3 2 Down Guide Document Frame 3 3 Reyna...

Page 327: ...and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 44 Parts List 8 1 WorkCentre 3325 DADF Platen 0 12 12 3 12 2 12 8 12 6 12 4 12 5 12 9 12 7 11 5 4 12 10 13 16 16 9 17 16 8 7 6 15 16...

Page 328: ...rness 7 Zener GND CBF Harness 8 DADF PBA DADF Board 140N63301 9 DADF Harness 10 DADF Rear Cover 11 DADF Front Cover 12 DADF Open Cover 002N03064 12 2 DADF Up Pick MEA Unit See Parts List 8 3 WorkCentr...

Page 329: ...Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 46 Parts List 8 2 WorkCentre 3325 Lower DADF s3320 025 0 20 18 19 14 1 4 5 21 3 2 6 8 9 10 23 11 7 22 24 12 13 16 1...

Page 330: ...25N00105 3 P UP Separate ETC Spring 4 E Ring 5 6 D Bush 6 Exit Feed Ground 7 DADF Ground 8 D Idle Feed Gear 9 Feed Gear MEA 10 Exit Gear 11 C Idle Feed Gear 12 Feed Actuator 13 DADF Registration Senso...

Page 331: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 48 Parts List 8 3 WorkCentre 3325 Upper DADF 0 2 3 4 5 6 8 9 10 11 12 13 14 7 15 16 17 18 19 20 s3320 027...

Page 332: ...3N01042 3 Pad ETC Spring 4 Idle ADF M Roller 5 Taptype Screw 6 Top DADF Upper Cover 7 Path Sheet 8 Exit ETC Spring 9 SCF M Idle Roller 10 Idle Feed Shaft 11 Lifting Idle Holder 12 Upper DADF Damper 13...

Page 333: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 50 Parts List 8 4 WorkCentre 3325 Platen DADF s3320 026 0 4 3 2 10 11 16 17 15 14 12 13 19 6 9 7 8 5...

Page 334: ...0 Platen DADF 2 Platen Cover 3 Extension L Guide 4 Extension S Guide 5 Lifting DADF Sponge 6 Lifting Exit Lever 7 Solenoid Pad 8 Lifting Solenoid 121N01160 9 Platen Ground 10 Idle Mid ETC Spring 11 Id...

Page 335: ...0 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 52 Parts List 9 1 WorkCentre 3315 Scanner and ADF s3320 029 0 0 2 2 2 2 3 2 4 2 12 2 8 2 7 2 6 2 13 2 9 2 11 2 10 2 5 2 14 2 1 1 2 3...

Page 336: ...ge MEA Unit 1 3 ADF 1 4 Connector Cover 1 5 White Sheet 2 Control Panel Assembly 2 1 Control Panel Cover Outside Inside 110V Inside 220V 101N01467 101N01461 101N01462 2 2 Function Key 2 3 FAX Key 2 4...

Page 337: ...WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 54 Parts List 9 2 WorkCentre 3315 Platen 0 3 1 3 2 1 1 12 1 12 1 12 1 10 1 8 1 9 1 9 1 6 1 3 1 5 1 4 1 3 1 7 1 11 1 2 1 1 2 2 1 2 7 2 6 2...

Page 338: ...1 2 Shading Sheet 1 3 Double Face Tape 1 4 Double Face Tape 1 5 Platen Glass 1 6 ADF Glass 1 7 Double Face Tape 1 8 Scan Bracket 1 9 Glass Holder IPR 1 10 Glass ADF Sheet 1 11 Upper Scan Ground 1 12 T...

Page 339: ...WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 56 Parts List 10 1 WorkCentre 3325 Control Panel s3320 030 0 2 3 3 1 3 3 3 2 3 4 1 2 2 2 2 3 2 4 2 5 2 6 2 7 2 18 2 19 2 16 2 17 2 15 2 11...

Page 340: ...ide 220V Inside WorkCentre 3325DNI Control Panel Cover 110V Inside 220V Inside 101N01469 101N01468 002N03065 101N01463 101N01464 2 3 Function Key 2 4 LCD Holder 2 5 LCD Bracket 2 6 LCD 123N00264 2 7 L...

Page 341: ...entre 3315 3325 Xerox Internal Use Only Service Manual 5 58 Parts List 10 2 WorkCentre 3325 Platen 2 2 2 2 3 2 5 2 4 2 7 2 8 2 9 2 10 2 11 2 11 2 12 2 13 2 11 2 13 2 11 0 1 2 1 3 1 2 1 9 1 6 1 3 1 4 1...

Page 342: ...d Connection 1 4 Lower Scan Ground 1 5 Taptype Screw 1 6 Joint PBA LCD 1 8 Joint DADF Harness 1 9 Control Panel Harness 1 10 A4 Middle Platen 090N00177 2 Upper Platen 090N00175 2 2 Upper Scan Cover 2...

Page 343: ...Parts Lists Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 60 Parts List 11 1 WorkCentre 3315 3325 Middle Platen 11 10 11 7 9 12 5 6 3 2 15 4 17 16 13 14 1 8 0 s3320 032...

Page 344: ...090N00177 1 Scan Drive ELA Unit Scan Motor 007N01629 2 M Idle Pulley 3 Pulley Scan Bracket 4 Flat Cable 5 Belt P Clip 6 CS Spring 7 CS Spring 8 Taptype Screw 9 Home Position Sensor 130N01601 10 Conta...

Page 345: ...0 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 5 62 Parts List 12 1 Optional Cassette Tray 2 s3320 015 0 5 4 3 2 1 8 9 10 12 13 16 17 18 19 20 22 23 36 24 25 26 6 29 30 31 33 27 7 1...

Page 346: ...ng 14 Feed Unit Con A S 15 Tapping Screw M3XL8 16 Drive Unit A S Assy 007N01666 17 Hex Screw M3XL6 18 Electric Clutch 121N01219 19 Regi M Clutch Brkt SCF CSP 20 D6 L4 Bush 21 Electric Clutch 121N01220...

Page 347: ...9 WorkCentre 3315 High Capacity 106R02311 WorkCentre 3325 Standard Capacity 106R02311 WorkCentre 3325 High Capacity 106R02313 Xerox DMO Print Cartridges Phaser 3320 Standard Capacity 106R02304 Phaser...

Page 348: ...nternal Use Only Phaser 3320 and WorkCentre 3315 3325 Service Manual 6 1 6 Maintenance In this chapter Service Maintenance Procedure Cleaning Moving the Printer Adjusting Altitude Firmware Upgrade Pro...

Page 349: ...l cleaning steps as indicated by the printer s operating environment CAUTION Never apply alcohol or other chemicals to any parts of the printer Never use a damp cloth to clean up toner If you remove t...

Page 350: ...3 Cleaning the Laser Unit Window CAUTION Do not touch the OPC drum or expose the Print Cartridge to light for more than 5 minutes Use a dry lint free swab to lean the platen glass and document cover C...

Page 351: ...t free cloth to clean the platen glass and document cover Cleaning the Interior CAUTION Do not touch the OPC drum or expose the Print Cartridge for more than 5 minutes Open the Front Cover and use a d...

Page 352: ...its non extended position 4 Remove the Bypass Tray then push in the center paper guide until it stops 5 Push in the side paper guides until they stop 6 Place the Bypass Tray inside the printer on Tray...

Page 353: ...button sequence to enter the password and then press OK 3 Select Machine Setup Altitude Adjustment 4 Select the value closest to the altitude of your location and press OK Firmware Upgrade Procedure...

Page 354: ...y System Security Feature Management then check the Firmware Upgrade Enable box 6 Click on the Apply button then click OK in the Success box 7 Click on the Support Tab then click the Upgrade Wizard bu...

Page 355: ...t the Control Panel from a USB Flash drive installed in the Flash drive port Use this procedure to upgrade system firmware through the USB port 1 Load the firmware onto the USB Flash drive 2 Install t...

Page 356: ...25 Service Manual 7 1 7 Wiring In this chapter Printer Plug Jack Designations Phaser 3320 Plug Jack Locations WorkCentre 3315 3325 Plug Jack Locations Wiring Diagrams Phaser 3320 Wiring Diagrams WorkC...

Page 357: ...3 I 102 Laser Unit to Main Board CN1 3 C 102 Main Motor to Control Panel CN1 1 I 103 Main Board to Control Panel CN1 2 G 107 Optional Tray Feeder Board to interim connector P J6 to Main Board CN2 1 H...

Page 358: ...PS P J31 3 C 113 Pickup Clutch to Main Board P J32 3 A 110 Registration Clutch to Main Board P J33 3 C 107 Bypass Tray Clutch to Main Board P J34 3 K 107 Bypass Tray Paper Empty Sensor to Main Board P...

Page 359: ...320 Plug Jack Locations Map 1 Phaser 3320 Main Board s3320 283 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L To Feeder Board CN6 To Control Panel CN3 CN2 CN1 CN6...

Page 360: ...tre 3315 3325 Service Manual 7 5 Map 2 Phaser 3320 Optional Tray Feeder Board s3320 284 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L Optional Tray Feeder Board C...

Page 361: ...rvice Manual 7 6 Map 3 Phaser 3320 Drive s3320 285 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L Registration Clutch Bypass Tray Clutch Pick Up Clutch Laser Unit...

Page 362: ...r 3320 and WorkCentre 3315 3325 Service Manual 7 7 Map 4 Phaser 3320 Power s3320 286 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L CON4 CON3 CON2 CON1 LVPS HVPS C...

Page 363: ...109 3315 Main Board to Scan Motor CN4 2 I 111 3325 Main Board to Thermostat CN5 1 H 107 3315 Main Board to Control Panel CN5 2 F 107 3325 Main Board to Wireless Board CN6 1 H 106 3315 Main Board to E...

Page 364: ...10 3315 Main Board to USB Port rear CN30 2 G 110 3325 Main Board to Optional Feeder Board P J30 4 H 108 Fuser to LVPS P J31 3 C 113 Pickup Clutch to Main Board CN30 1 I 106 3315 Main Board to Mid Fan...

Page 365: ...5 Plug Jack Locations Map 1 WorkCentre 3315 Main Board s3320 277 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L Main Board 3315 CN12 CN21 CN13 CN17 CN18 CN8 CN15 C...

Page 366: ...ap 2 WorkCentre 3325 Main Board s3320 278 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L Main Board 3325 CN22 CN5 CN17 CN18 CN35 CN10 CN4 CN21 CN34 CN9 CN2 CN12 CN...

Page 367: ...nual 7 12 Map 3 WorkCentre 3315 3325 Drive s3320 279 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L Registration Clutch Bypass Tray Clutch Pick Up Clutch Laser Uni...

Page 368: ...re 3315 3325 Service Manual 7 13 Map 4 WorkCentre 3315 3325 Power s3320 280 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L CON4 CON3 CON2 CON1 LVPS Fax Board CN1 C...

Page 369: ...orkCentre 3315 ADF 3325 DADF s3320 281 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L 3325 DADF Board CN7 CN8 CN3 CN1 CN5 CN4 CN10 CN9 CN6 3315 P J1 P J43 P J42 DA...

Page 370: ...rkCentre 3315 3325 Scanner and Control Panel s3320 282 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L P J3 CN2 CN1 P J4 Scanner Board 3325 CN2 CN2 CN3 Scanner Boar...

Page 371: ...Use Only Service Manual 7 16 Map 7 WorkCentre 3315 3325 Optional Tray Feeder Board s3320 284 A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L Optional Tray Feeder Bo...

Page 372: ...k Denotes Pin yy and Jack yy of the connector Pxx and Jxx Denotes a Jumper Point JPxxx xxx Each end of the Jumper connection has a numeric designation Denotes the parts PL X Y Z implies the item Z of...

Page 373: ...ion of signal Denotes function and logic value of the signal when the function operated Low L High H The given voltage is for signal in high status The arrow indicates the direction of signal Denotes...

Page 374: ...e throw switch Denotes an On Off Switch Temperature normally close Denotes an NPN Photo transistor I L 24 VDC Denotes DC voltage when the Interlock Switch in MCU Board turns On 5 VDC 3 3 VDC Denotes D...

Page 375: ...Sensor 3 Paper Empty Sensor 3 Paper Exit Sensor 3 11 2 s3320 217 CN8 CN7 CN1 CN2 Feeder Board 18 CN24 12 CN11 4 CN14 4 CN16 CN23 Erase Lamp 2 Ambient Temperature Sensor 2 5 N C CN9 CN4 CN1 CN6 P J39 P...

Page 376: ..._BREAK GND GND 24VS 24VS DIO GND CLK 3 3V_CRUM 3 3V 5 4 CN8 Cover Interlock Switch 3 3V_C_OPEN1 3 3V_C_OPEN2 2 1 Ambient Temperature Sensor TEMP_SENS GND M 2 1 12 11 Pickup Clutch 24VS PICKUP_CLT P J3...

Page 377: ...24V_OFF 3 3V 3 3V_COVER_OPEN Main Board CN1 CN13 CN15 CN3 3 4 CN6 1 2 P J30 CON3 1 2 3 4 1 2 1 2 3 4 Laser Unit Fuser AC Inlet CON2 1 2 CON1 CON4 12 11 10 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 1 2 1 2 3 4 5...

Page 378: ...nsors and Wireless Board s3320 223 MainBoard 2 1 CN2 P J221 WLAN Board 4 3 5 2 1 4 3 5 CN4 Erase Lamp 5V ERASE_LED 2 3 1 2 3 1 P J36 Paper Empty Sensor 3 3V P_EMPTY_SENS GND CN9 CN20 N C 3 3VS 5V 2 3...

Page 379: ...ED_POWER RXD nKEY_CANCEL nRST nKEY_ECO TXD LED_ECO LED_L_RED LED_L_GREEN LED_R_RED 11 10 11 8 9 6 7 4 5 2 3 1 LED_R_GREEN 2 1 CN24 CN11 CN6 Feeder Board 4 3 6 5 8 7 10 9 24V 24V 24V 3 3V 3 3V 3 3V nRS...

Page 380: ...CN8 12 CN7 4 CN28 4 CN20 Front USB 4 CN19 CN25 CN22 CN1 CN6 P J39 Scanner Home Sensor 3 2 P J44 Buzzer CN1 2 LCD CN4 P J38 P J37 P J36 P J35 Ambient Temperature Sensor 3 CN15 Scan Motor 4 CN4 P J1 Spe...

Page 381: ...24VS DIO GND CLK 3 3V_CRUM 3 3V 5 4 CN6 Cover Interlock Switch 3 3V_C_OPEN1 3 3V_C_OPEN2 2 1 Ambient Temperature Sensor AMBIENT GND M 2 1 12 11 Pickup Clutch 24VS PICKUP_CLT P J32 2 1 14 13 Registrati...

Page 382: ...24V_OFF 3 3V 3 3V_COVER_OPEN Main Board CN1 CN17 CN18 CN16 3 4 CN10 1 2 P J30 CON3 1 2 3 4 1 2 1 2 3 4 Laser Unit Fuser AC Inlet CON2 1 2 CON1 CON4 12 11 10 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 1 2 1 2 3 4...

Page 383: ...ER_SW GND GND PANEL_TXD PANEL_RXD MOD_BUZZER_CON KEYCLICK_CON 10 8 9 6 7 4 5 2 3 1 2 1 CN8 CN7 CN6 Feeder Board 4 3 6 5 8 7 10 9 24V 24V 24V 3 3V 3 3V 3 3V nRST_SCF nSCF_OPT GND GND GND GND GND ENET S...

Page 384: ...V GND 5V DATA7 DATA6 DATA5 DATA4 DATA3 DATA2 DATA1 DATA0 4 6 7 5 GND 8 10 11 9 ADDR1 ADDR2 ADDR3 ADDR4 ADDR5 ADDR6 ADDR7 12 14 15 13 16 18 19 17 GND HOOK_DET 20 22 23 21 nCS_MODEM nRD nWR nRING0 24 26...

Page 385: ...GND GND GND 11 12 10 2 3 1 P J43 ADF Cover Open Sensor ADF Paper Position Sensor ADF_COVER_SENS GND CN9 CN19 CN4 CN3 CN1 N C 3 3VS 5V 5 6 4 2 3 1 P J37 Registration Sensor 3 3V REGI_SENS GND 8 9 7 2...

Page 386: ...P J36 P J35 Ambient Temperature Sensor 3 CN4 WLAN 5 CN5 P J220 Scan Motor 4 CN23 P J1 CIS 16 CN25 P J53 Speaker 2 Modem Board 30 Debug N C N C CN26 CN34 CN1 CN2 CN8 CN1 3 CN22 LVPS Fan 2 AC Inlet 2 F...

Page 387: ...DIO GND CLK 3 3V_CRUM 3 3V 5 4 CN15 Cover Interlock Switch 3 3V_C_OPEN1 3 3V_C_OPEN2 2 1 Ambient Temperature Sensor AMBIENT GND M 2 1 12 11 Pickup Clutch 24VS PICKUP_CLT P J32 2 1 14 13 Registration...

Page 388: ...Y 24V_OFF 3 3V 3 3V_COVER_OPEN Main Board CN1 CN35 CN10 CN8 3 4 CN9 1 2 P J30 CON3 1 2 3 4 1 2 1 2 3 4 5 5 Laser Unit Fuser AC Inlet CON2 1 2 CON1 CON4 12 11 10 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 1 2 1 2...

Page 389: ...R_SW GND GND PANEL_TXD PANEL_RXD MOD_BUZZER_CON KEYCLICK_CON 10 8 9 6 7 4 5 2 3 1 2 1 CN30 CN3 CN6 Feeder Board 4 3 6 5 8 7 10 9 24V 24V 24V 3 3V 3 3V 3 3V nRST_SCF nSCF_OPT GND GND GND GND GND ENET S...

Page 390: ...9 ADDR1 ADDR2 ADDR3 ADDR4 ADDR5 ADDR6 ADDR7 12 14 15 13 16 18 19 17 GND HOOK_DET 20 22 23 21 nCS_MODEM nRD nWR N C N C 24 26 27 25 nINT_MODEM nRST_MODEM 3 3V 28 30 29 2 3 1 4 6 7 5 8 10 11 9 12 14 15...

Page 391: ...DF_MOT_EN nDADF_MOT_PLS GND GND GND GND DADF_REGI_SOL nSENS_DADF_COVER_OPEN nSENS_DADF_COVER_OPEN DADF_MOT_DIR nSENS_DADF_P_POS nSENS_DADF_P_POS DADF_MOT_MS1 DADF_MOT_MS2 DADF_MOT_MS1 DADF_MOT_MS2 DAD...

Page 392: ...DF_COVER_OPEN nSENS_DADF_P_POS nSENS_DADF_P_REGI CN9 CN7 P J49 nSENS_DADF_P_DET 2 3 1 2 3 1 P J50 DADF Motor OUT2A OUT2B OUT1A OUT1B 4 4 M 2 3 1 2 3 1 P J47 DADF Paper Position Sensor LED_ANODE LED_AN...

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