Error Troubleshooting
Phaser 3320 and WorkCentre 3315/3325
Xerox Internal Use Only
Service Manual
2-50
Fax Communication and Configuration Warnings
Code
Warning
Description
Solution
20-100
Fax Comm Error
During a Fax operation a
communication error occurred.
See page 2-51.
20-200
No Groups are
configured
A group was selected when only a
single location number can be
used, such as when adding
locations for a multi-dial
operation.
Try again while ensuring that a
group location is not selected
when adding locations.
20-400
Line Busy
The remote FAX did not answer.
Try again.
20-410
Line Error
There is an error with Fax data
reception.
The machine cannot connect with
the remote machine, or has lost
contact because of a problem
with the phone line.
Try again. If failure persists, wait
an hour or so for the line to clear
then try again.
20-500
20-550
Memory Full
Low Memory
The memory is full.
Either delete unnecessary
documents, retransmit after more
memory becomes available, or
split the transmission into more
than one operation.
20-600
No Answer
The printer could not connect to
remote fax after completion of
redial up to redial counter in
system data.
The remote machine did not
answer after all the redial
attempts.
Try again. Make sure the remote
machine is OK.
20-700
Not Assigned
The speed dial location used has
no number assigned to it.
Dial the number manually with
the keypad, or assign the number.
20-900
Retry Redial
The printer is waiting for the
programmed interval to
automatically redial.
Press
Start
to immediately redial,
or
Stop
to cancel the redial
operation.
