Error Troubleshooting
Phaser 3320 and WorkCentre 3315/3325
Xerox Internal Use Only
Service Manual
2-52
Network Configuration Errors
IP Conflict
The IP address conflicts with that of other another system on the network.
Applicable Error
•
17-100: IP Conflict
Initial Actions
•
Turn the printer off and then on again.
•
If the problem persists continue troubleshooting.
Troubleshooting Procedure Table
Network Error
The IP address conflicts with that of other another system on the network.
Applicable Error
•
17-200: Network Error
Initial Actions
•
Check network and data configuration settings.
•
Turn the printer off and then on again.
•
If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Step
Actions and Questions
Yes
No
1.
Check the TCP/IP Address stored in the
printer’s NVM.
Is the address correct for the printer?
Advise the customer of
the address conflict.
Enter the correct IP
address.
Applicable Parts
Wiring and Plug/Jack Map Reference
• Main Board, PL6.1.6
•
•
•
