Image Quality
Phaser 3320 and WorkCentre 3315/3325
Xerox Internal Use Only
Service Manual
3-10
Light or Undertone Print
The overall image density is too light.
Initial Actions
•
Reseat the Print Cartridge.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Example Print
• Print Cartridge, PL1.0.12
• HVPS, PL3.1.44
Step
Actions and Questions
Yes
No
1.
Check if Toner Save mode is On. Turn Off if
On, and retry printing.
Does the error persist?
Go to step 2.
The Print Cartridge is
near end of life. Replace
the Print Cartridge
(page 4-4).
2.
This defect can be caused if the ambient
temperature is below 10° C (50° F) or low
humidity. Inform the customer of this
specification, if possible relocate printer to
warmer location.
Does the error persist?
Go to Step 3.
Complete.
3.
Clean each voltage terminal of the charge,
supply, develop, and Transfer Roller and all
locations stained by toner on the Print
Cartridge.
Does the error persist?
Go to step 4.
Complete.
4.
Replace the HVPS (page 4-62).
Complete.
Light or Undertone Print
