Image Quality
Xerox Internal Use Only
Phaser 3320 and WorkCentre 3315/3325
Service Manual
3-17
Blank Print
The entire image area is blank.
Initial Actions
•
Inspect the paper path for items, such as staples, paper clips, and paper scraps.
•
Check the life counters of the Print Cartridge and Transfer Roller. Replace components at end of
life.
•
Clear any obstructions in the Laser path.
•
Check for multi-sheet feeds.
•
Check the Print Cartridge installation and condition.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Example Print
• Print Cartridge, PL 1.0.12
• Transfer Roller, PL3.1.106
• Main Board, PL6.1.6
• HVPS, PL7.1.2
• Scanner Assembly, PL8.1.1
Step
Actions and Questions
Yes
No
1.
Print a Test Print (see page 3-23).
Does the page print?
Go to step 2.
Go to step 3.
2.
Reseat the connection between the printer
and computer.
Does the error persist?
Go to step 3.
Complete.
Blank Print
