Image Quality
Xerox Internal Use Only
Phaser 3320 and WorkCentre 3315/3325
Service Manual
3-13
Background Contamination
There is toner contamination on all or most of the page.
Initial Actions
•
Check that the media is of a supported type. Recycled media is not supported.
•
Check that the media is dry and in good condition.
•
Check humidity in area of printer. Low humidity can cause some backgrounding.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Example Print
• Print Cartridge, PL1.0.12
• HVPS, PL3.1.44
Step
Actions and Questions
Yes
No
1.
Print Supplies page to determine if Print
Cartridge is at or Near End Of Life. If at end
of life, replace the Print Cartridge (page 4-4).
Does the error persist?
Go to step 2.
Complete.
2.
Check that the up and down movement of
the Transfer Roller is smooth.
Is the movement smooth?
Go to step 3.
Clean the bushing part
of the Transfer Roller. Go
to step 3.
3.
Does the error persist?
Replace the HVPS
(page 4-62).
Background Contamination
