Operator Guide
5-9
Troubleshooting
•
Problem: A PostScript, ASCII, or TIFF job displays a status
of Processing, and does not print.
1. Hold the job.
2. Submit the job to a draft PostScript printer, if possible, to
determine if the master is corrupted.
3. If the job prints, contact the customer support center.
•
Problem: A job that does not have faults has been
submitted and is not printing.
1. Shut down, then restart the DocuSP software.
NOTE: After the restart, the job either processes or
faults.
2. If the banner or error pages are enabled, determine if the
–admfac process is active.
•
Problem: An active job with a status of “printing” or “waiting
for printer” is not printing and there are no faults or
messages.
1. Open a printer door. If a message appears in the faults
and messages frame, the controller is communicating
with the printer.
2. If you determine that the job is taking too much time,
restart the DocuSP software.
Summary of Contents for Nuvera 100
Page 1: ...Xerox DocuPrint 100 115 135 155 180 EPS Operator Guide 701P21081 Version 3 7 July 2003...
Page 8: ...Table of contents viii Operator Guide...
Page 16: ...Safety xvi Operator Guide...
Page 98: ...Managing the system 3 16 Operator Guide...
Page 126: ...Maintaining the system 4 28 Operator Guide...
Page 154: ...Troubleshooting 5 28 Operator Guide Figure 5 6 Area 4 Figure 5 7 Area 5...
Page 155: ...Operator Guide 5 29 Troubleshooting Figure 5 8 Area 6...
Page 156: ...Troubleshooting 5 30 Operator Guide Figure 5 9 Area 7...
Page 161: ...Operator Guide 5 35 Troubleshooting Figure 5 14 Area 12 all feeder stackers...
Page 163: ...Operator Guide 5 37 Troubleshooting Figure 5 17 Area 15...
Page 164: ...Troubleshooting 5 38 Operator Guide Figure 5 18 Area 16...
Page 177: ...Operator Guide 5 51 Troubleshooting Figure 5 21 Paper curl chart...
Page 186: ...UNIX security A 2 Operator Guide...
Page 192: ...Supplies B 6 Operator Guide...
