Operator Guide
5-5
Troubleshooting
Troubleshooting print quality problems
A print quality problem means that the job was submitted
successfully, but does not print correctly.
NOTE: If the Image Quality parameters are changed, you must
restart or reboot the DocuSP software in order for the changes to
take affect.
NOTE: The image quality default settings are optimized for the
printer. If changes have been made, you can restore the factory
installed defaults by selecting [Defaults].
Selecting [Reset] sets the image quality parameters to the most
recently applied setting.
Isolating and resolving print quality problems on a
PostScript job
To isolate and resolve a print quality problem on a PostScript
job, perform the following:
•
Determine if an error page has been printed.
NOTE: If error pages are not enabled, you can enable error
pages and resubmit the job, or obtain the information from
the /opt/XRXnps/log/errorLogs directory. This directory
contains error.##.log files, where ## corresponds with the
Job ID number. Note the Job ID number from the printer
queue and read the corresponding error log.
•
Submit the job to a draft PostScript printer, if one is available,
to determine if the master is valid.
•
Ensure that jobs are being sent to the correct queue.
•
Ensure that a valid PDL is used; for example, an Adobe
driver outputs a valid PDL file in PostScript format.
NOTE: Gray scales or graphic images may contain image
quality differences if they are printed using a 300 dpi
decomposer.
Summary of Contents for Nuvera 100
Page 1: ...Xerox DocuPrint 100 115 135 155 180 EPS Operator Guide 701P21081 Version 3 7 July 2003...
Page 8: ...Table of contents viii Operator Guide...
Page 16: ...Safety xvi Operator Guide...
Page 98: ...Managing the system 3 16 Operator Guide...
Page 126: ...Maintaining the system 4 28 Operator Guide...
Page 154: ...Troubleshooting 5 28 Operator Guide Figure 5 6 Area 4 Figure 5 7 Area 5...
Page 155: ...Operator Guide 5 29 Troubleshooting Figure 5 8 Area 6...
Page 156: ...Troubleshooting 5 30 Operator Guide Figure 5 9 Area 7...
Page 161: ...Operator Guide 5 35 Troubleshooting Figure 5 14 Area 12 all feeder stackers...
Page 163: ...Operator Guide 5 37 Troubleshooting Figure 5 17 Area 15...
Page 164: ...Troubleshooting 5 38 Operator Guide Figure 5 18 Area 16...
Page 177: ...Operator Guide 5 51 Troubleshooting Figure 5 21 Paper curl chart...
Page 186: ...UNIX security A 2 Operator Guide...
Page 192: ...Supplies B 6 Operator Guide...