Xerox Nuvera 100, Operator'S Manual

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Operator Guide 5-19
Troubleshooting
• You may change the buffer size that determines how many
records the system can hold in case of a crash recovery.
Change the size through the Online Setup window. (Refer to
the online help for more information.)
• A reset or a power off can occur if the Solaris operating
system opens or loses files or directories to the printing
system, and the system is left in an inconsistent state with its
persistent memory.
• In case of a power off, perform a UPS (for FX markets only).
• When a restart or immediate shutdown occurs in the middle
of an LCDS report, the LCDS job is aborted upon recovery.
Clearing online print data
If the system crashes with an online job stuck at the host, purge
the print data from the host queue. (The software problem that
caused the crash also causes this data to remain.)
1. Click the Queue Manager icon.
2. Right click on a queue, and select [Properties] from the pop-
up menu.
3. On the Properties window, select [Spooling] as the input
mode, and click [Apply].
4. Right click on the queue again, and select [Do Not Release
Jobs] from the pop-up menu. This prevents the unnecessary
processing of the data.
5. Select [Online Manager...] from the System menu.
6. On the Online Manager window, select the Output Queue
that you set up in the previous steps.
7. Start a new job, and wait until the data transmission is
completed.
8. End the job.
9. On the Job Manager window, select the job and delete it.
10. Restore the setup of the queue, if necessary.
The host queue is now clear and the DocuPrint EPS software is
ready for the next job.